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Holiday Inn Richland on the River by IHG

3.5 star property
3.5-star hotel in Downtown Richland

Choose dates to view prices

Photo gallery for Holiday Inn Richland on the River by IHG

Exterior
Exterior
Meeting facility
Exterior
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
802 George Washington Way, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪1 min walk‬
  • Place, Richland - Benton City Loop
    ‪6 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪7 min walk‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

8.4 out of 10
Very good
(18 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Richland

City center stay.At this Downtown Richland hotel, you'll be within a 5-minute walk of Columbia River and Howard Amon Park. Also, Richland - Benton City Loop is within half a mile (1 km) and Kadlec Regional Medical Center is within 2 miles (3 km).

What's nearby

  • Howard Amon Park - 1 min walk - 0.1 km
  • Richland - Benton City Loop - 6 min walk - 0.5 km
  • Kadlec Regional Medical Center - 7 min walk - 0.7 km
  • Fresenius Medical Care at Lourdes Health Network - 12 min walk - 1.0 km
  • Columbia Point Golf Course - 4 min drive - 2.4 km

Getting around

  • Pasco Station - 19 min drive
  • Tri-Cities Airport (PSC) - 17 min drive

Restaurants

  • ‪Sterling's - ‬6 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Arby's - ‬11 min walk
  • ‪Zip's - ‬11 min walk

About this property

Holiday Inn Richland on the River by IHG

3.5-star hotel in Downtown Richland
Holiday Inn Richland on the River by IHG offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Richland on the River by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Richland hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Richland on the River by IHG offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenity
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
3.8 out of 5, Good, 773 reviews
The price is CA $99
CA $125 total
includes taxes & fees
Feb 21 - Feb 22
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 807 reviews
Rating 8 - Good. 196 out of 807 reviews
Rating 6 - Okay. 98 out of 807 reviews
Rating 4 - Poor. 52 out of 807 reviews
Rating 2 - Terrible. 48 out of 807 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ronald

Stayed 1 night in Oct 2025

8/10 Good

Mike, Kalispell

Travelled with partner
The room was clean, over all the hotel needs some cleaning and up keep. The hot tub is outside in the view of every one. The breakfast that is advertised as cook to order is not it’s a buffet style. Also there are no signs saying it costs money.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean facilities, friendly staff, easy location and great parking
Stayed 1 night in Nov 2025

10/10 Excellent

Anji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived during a windstorm. The hot tub is outside which we were determined to get into at 9pm! Short of some leaves in the water, the water was probably the cleanest hot tub water I have EVER seen!
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, waterfront, nice grounds outside for walking the dog. Only negative is the rooms aren’t too soundproof and definitely heard the upstairs and next door neighbors.
Stayed 1 night in Oct 2025

8/10 Good

Metro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Ravikumar, Any city

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk and great location
Stayed 1 night in Oct 2025

6/10 Okay

Xiunu

Business traveller
Disliked: Staff & service
The internet was fast
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Hilary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower had hair in it. Sheets smelled musty. Carpets in room weren’t vacuumed. Hallway carpets were stained. Curtains in room were dirty. But the staff were so lovely!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk guy asked if I smoked because he thought he smelled it on me, which I’ve never smoked. Our room had a good leak coming from the ceiling but was told there was nowhere to put us so they gave us towels to lay on the floor. Our bathroom door did not shut. The breakfast we got charged $22 for a piece of toast with peanut butter. Literally the worst hotel I’ve ever stayed in and paid far too much for what we received.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ndech

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good

The carpet was wet on the floor
Stayed 2 nights in Sep 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Raymond

Stayed 1 night in Sep 2025

2/10 Terrible

Monica

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is an older property but looked like a Holiday Inn Express on the picture that Expedia posted. While clean and remodeled this is an old property. The air quality in the room was horrific to say the least. The smell of MOLD through the HVAC was so strong that it was burning my eyes. I had to shut it down completely and try to sleep in a warm room. If you are sensitive to mold do not stay here. The manager did call me to talk about my complaint but could not do anything for me since booked through Expedia. I find no REAL customer service for Expedia, they just circle you around their website with no email or customer service number. NO WAY TO DO GOOD BUSINESS. I will not stay here again and will be avoiding Expedia in the future as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Jolene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Alan

the pool was closed, like the proximity to the river front.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Staff & service, room comfort

A nice place overall

The staff was helpful and friendly....always. The fitness center was quite nice. The restaurant could be a wonderful place if marketed correctly. I found the food to be quite tasty and the staff was very nice and friendly. My only "complaint": The carpeting in the hallways was quite shabby.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The room was very clean. The mattress was softer than I like. There was just one wastebasket, in the living area, which I moved to the bathroom. The hallway carpet was dingey and stained. Access from the hotel grounds to the river walk was inconvenient and inadequate. The staff were all pleasant, competent, and friendly.
Stayed 3 nights in Sep 2025