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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property
Glen Allen guestrooms with kitchens

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

In-room safe, desk, laptop workspace, blackout drapes
Interior
Suite, 1 Bedroom (1 Queen) | Room amenity
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪5 min walk‬
  • Place, Regal Virginia Center
    ‪8 min walk‬
  • Place, Short Pump Town Center
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

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About the area

Glen Allen

In shopping district.Stay at this Glen Allen hotel and you'll be within half a mile (1 km) of Henrico Sports & Events Center and 2 miles (3 km) of The Crossings Golf Club. Lavender Fields Herb Farm and James River Cellars Winery are also within 3 miles (5 km).

What's nearby

  • Henrico Sports & Events Center - 5 min walk - 0.4 km
  • Regal Virginia Center - 8 min walk - 0.7 km
  • Virginia Commonwealth University - 11 min drive - 18.2 km
  • Short Pump Town Center - 11 min drive - 21.3 km
  • Kings Dominion - 13 min drive - 24.2 km

Getting around

  • Ashland Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk

About this property

Candlewood Suites Richmond North Glen Allen by IHG

Glen Allen guestrooms with kitchens
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch HDTV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 711 reviews
Rating 8 - Good. 202 out of 711 reviews
Rating 6 - Okay. 109 out of 711 reviews
Rating 4 - Poor. 66 out of 711 reviews
Rating 2 - Terrible. 90 out of 711 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
The room smelled terrible and the mattress was so used it had a sink in the middle. When I asked to change rooms, they said they could not as they were full, even right after we had checked in
Stayed 1 night in Dec 2025

2/10 Terrible

Brandon

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Yall charged me twice for my room! Lack of communication amongst the hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Glenna

Stayed 5 nights in Nov 2025

6/10 Okay

Steven, Virginia Beach

Liked: Amenities
The tub was cracked, and the shower head did not operate properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Glenna

Stayed 2 nights in Nov 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was kind.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Yes
Stayed 3 nights in Oct 2025

6/10 Okay

Nicolas, Asbury park

Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Business traveller
Disliked: Property conditions & facilities, room comfort
Room was ok, extremely loud highway noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Cora

Stayed 2 nights in Oct 2025

10/10 Excellent

Kamronbek

Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great place, great location, clean, friendly service, could use some noise dampening upgrades between rooms, but it was by no means the worst ive experienced with neighbors. Definitely recommend this place on value and location alone
Stayed 2 nights in Sep 2025

6/10 Okay

Kayleigh

Business traveller
Disliked: Property conditions & facilities
Room did not have much for kitchen, we had to ask for plates because there were none. There was one coffee cup and a glass. The whole place smelled like smoke, and even though it was posted smoke free, the room had an ash tray right on the table, so it was obvious to connect the dots. The hotel was fine for us but if you have any kind of fancy hotel expectations, you won’t find them here.
Stayed 5 nights in Oct 2025

6/10 Okay

Jose

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

me

Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is nice and big but shared with another hotel. It was decently lit. They have electric chargers as well. The staff was very friendly on check in and were very quick. The rooms were nice and big. They had plenty of pillows and towels.
Stayed 1 night in Sep 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never go back.

Parking horrible — shared with another hotel. Carpets dirty. Smells musty and not clean. Smoke detector disassembled and wires hanging out in bedroom. Dishwasher full of dishes — not sure if clean or dirty. No cream or sugar and only one coffee cup in room. Front desk has no creamer until the manager came but we never saw that person. Highway right out window.cars and trucks going by all night. Bed squeaked. Sheets smelled. Trim piece coming off inside kitchen cupboard.
Stayed 1 night in Sep 2025

10/10 Excellent

Nadine, Henrico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Rashan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

CANDLEWOOD SUITES

The first suite that I booked had an odor and the water coming out of the faucet was brown. I was moved to another suite in which the scent was better. However the television did not work in the living area of the Suite. The television in the bedroom did work so I didn’t want to further complain. I then noticed stains on the toilet seat, curtains, walls, extremely dirty remote control that I cleaned. The room also had poor air quality. The building has two elevators and neither has an inspection sign. The doors to the entrance do not close, safety hazard. Staff attempted to helped within their perimeters.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tishiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Piper

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Durrell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Angel

The room had nice kitchenette setup including coffee. It would have been nice to have a coffee pot to make the coffee. Housekeeping was knocking on the door around 10:00 but check out is 11:00. Overall, an okay place for a one night stay.
Stayed 1 night in Sep 2025