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4.8 out of 5

"Everything about my stay was wonderful. Will definitely be returning for my next stay in that area! " More

By a verified traveller on Mon 07 Nov 2022

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Hotel Description

3-star hotel near Short Pump Town Center

In shopping district

You'll be within 3 miles (5 km) of Short Pump Town Center and 6 miles (10 km) of Virginia Hospital & Health with a stay here. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $195* Per night/room 4 Apr. - 5 Apr.

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Richmond Marriott Short Pump ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Richmond Marriott Short Pump

Everyone (7) Family (4)
5 out of 5

Posted by on 8 Oct. 2023

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Comment from Hotel Management

28 Nov. 2023 by Manager

Thanks for your great survey scire Emily, we hope to see you on your next trip to Richmond.

5 out of 5
Everything about my stay was wonderful. Will definitely be returning for my next stay in that area!

Posted by on 7 Nov. 2022

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5 out of 5
It was out of the way, but near everything.

Posted by on 1 Nov. 2021

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4 out of 5
Clean comfortable room.

Posted by on 12 Sep. 2021

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Comment from Hotel Management

12 Sep. 2021 by Marriott Management

Thank you for your feedback.

5 out of 5
The staff was very pleasant, personable yet professional. They engaged with my family to ensure all needs were met or addressed and didn't seem bothered by our last minute requests. Definitely looking forward to staying again.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by General Manager

Dear Guest, thank you for sharing about your stay at Richmond Marriott Short Pump. We appreciate the generous remarks, and we are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our staff enhanced your visit. We hope to see you again soon. Zarina Yafizova General Manager

5 out of 5

Posted by on 8 Jun. 2021

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Comment from Hotel Management

20 Jul. 2021 by Richmond Marriott Short Pump

Thank you so much for your recent stay with us at The Richmond Marriott Short Pump! We greatly appreciate your feedback, and happy you enjoyed your stay. We look forward to seeing you again soon. Best regards

5 out of 5

Posted by on 1 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Richmond Marriott Short Pump

Thank you so much for your recent stay with us at The Richmond Marriott Short Pump! We greatly appreciate your feedback, and happy you enjoyed your stay. We look forward to seeing you again, soon. Best regards.

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by General Manager

Dear Guest, we are delighted you had an outstanding stay at Richmond Marriott Short Pump and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Zarina Yafizova, General Manager

5 out of 5
cleanliness. The room and bathroom were comfortable and clean. Staff friendly and competent. Building and parking lot in fine condition.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by General Manager

Dear Guest, thank you for the five-star review of the Richmond Marriott Short Pump. We are thrilled to read about your fantastic stay and how much you enjoyed our comfortable rooms and devoted hospitality. Thank you once more; we look forward to welcoming you back soon on your next visit to the Richmond area. Zarina Yafisova, General Manager

4 out of 5

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by RMSP Accounting

Thank you so much for your review. Please come and visit us again!

About the Richmond Marriott Short Pump

Location 4240 Dominion Blvd, Glen Allen, VA 23060

Property Features

Richmond Marriott Short Pump offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 8958 square feet (832 square meters) and includes a conference center. The business-friendly Richmond Marriott Short Pump also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8958 sq ft of conference space
  • 832 sq m of conference space
  • Built in 2001
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Richmond Marriott Short Pump offers 243 accommodations with iPod docking stations and safes. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Richmond Marriott Short Pump has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Richmond West
  • Marriott Richmond West Glen Allen
  • Marriott Richmond West Hotel
  • Marriott Richmond West Hotel Glen Allen
  • Marriott West Richmond
  • Richmond West Marriott
  • Richmond Marriott Short Pump Hotel Glen Allen
  • Richmond Marriott Short Pump Hotel
  • Richmond Marriott Short Pump Glen Allen
  • Richmond Marriott Short Pump
  • Richmond Marriott Short Pump Hotel
  • Richmond Marriott Short Pump Glen Allen
  • Richmond Marriott Short Pump Hotel Glen Allen
  • Richmond Marriott West Hotel Glen Allen

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.