Hotel Spa Mansion Santa Isabella

3.0 star property
3-star historic hotel near Maldonado Park

Choose dates to view prices

Photo gallery for Hotel Spa Mansion Santa Isabella

Courtyard view
Aqua centre
Restaurant
Interior entrance
Deep soaking bathtub
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo
  • Popular LocationMaldonado Park3 min walk
  • Popular LocationRiobamba Cathedral4 min walk
  • Popular LocationNational University of Chimborazo4 min drive

Room options

Classic Twin Room

  • City view
  • Sleeps 2
  • 2 Double Beds

Traditional Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Garden View

10/10 Exceptional
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

10/10 Exceptional
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Classic Single Room

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Single Room

10/10 Exceptional
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Triple Room

10/10 Exceptional
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Large Twin Beds

Family Suite

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Riobamba

City center stay.Within a 5-minute walk of the hotel, you'll find Maldonado Park and Riobamba Cathedral. Basilica of the Sacred Heart of Jesus is within half a mile (1 km) and Iglesia de Balbanera is within 16 miles (25 km).

What's nearby

  • Maldonado Park - 3 min walk
  • Riobamba Cathedral - 4 min walk
  • Olympic Stadium - 2 min drive
  • National University of Chimborazo - 4 min drive
  • Higher Polytechnic School of Chimborazo - 5 min drive

Getting around

  • Riobamba Train Station - 14 min walk

Restaurants

  • Casa Rubio Cayfruts - 5 min walk
  • Licontro - 16 min walk
  • Patrimonio - 4 min walk
  • Chifa Macao - 18 min walk
  • El Delirio Restaurant - 11 min walk

About this property

Hotel Spa Mansion Santa Isabella

3-star historic hotel near Maldonado Park
Hotel Spa Mansion Santa Isabella offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the historic Hotel Spa Mansion Santa Isabella. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Riobamba hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Spa Mansion Santa Isabella offers 25 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels.

Bathrooms include bathrobes, bidets, and hair dryers. This Riobamba hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lever door handles
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Spa Mansion Santa Isabella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mansion Santa Isabella
Mansion Santa Isabella Hotel
Mansion Santa Isabella Hotel Riobamba
Mansion Santa Isabella Riobamba
Mansion Santa Isabella
Spa Mansion Santa Isabella
Hotel Spa Mansion Santa Isabella Hotel
Hotel Spa Mansion Santa Isabella Riobamba
Hotel Spa Mansion Santa Isabella Hotel Riobamba

Hotel Spa Mansion Santa Isabella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 84 reviews" "
Rating 8 - Good. 24 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Unfortunately the spa area was unavailable
Stayed 1 night in Jan 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Stayed 4 nights in Dec 2023

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Stayed 1 night in Nov 2023

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens were amazing. The staff was very nice

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and excellent food.
Stayed 2 nights in Sep 2023

10/10 Excellent

Loorna

Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Staff were extremely helpful and kind!
Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and Angel was extremely helpful.
Stayed 1 night in Feb 2023