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Holiday Inn Express & Suites Salem by IHG

2.5 star property
Salem guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Room amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
991 Russell Dr, Salem, VA, 24153
  • Place, Splash Valley at Green Ridge Recreation Center
    ‪3 min drive‬
  • Place, Roanoke College
    ‪3 min drive‬
  • Place, Salem Civic Center
    ‪4 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Salem

In Salem .Within 3 miles (5 km) of this Salem hotel, you'll find Roanoke College and Salem Museum. Longwood Park and Splash Valley at Green Ridge Recreation Center are also within 3 miles (5 km).

What's nearby

  • Splash Valley at Green Ridge Recreation Center - 3 min drive - 5.5 km
  • Roanoke College - 3 min drive - 4.1 km
  • Salem Football Stadium - 4 min drive - 4.7 km
  • Salem Civic Center - 4 min drive - 5.0 km
  • Salem VA Medical Center - 5 min drive - 5.7 km

Getting around

  • Roanoke Station - 15 min drive
  • Roanoke Regional Airport (ROA) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Parkway Brewing Company - ‬3 min drive
  • ‪Hardee's - ‬5 min drive
  • ‪Hardee's - ‬3 min drive
  • ‪Sycamore Station - ‬17 min walk

About this property

Holiday Inn Express & Suites Salem by IHG

Salem guestrooms with free WiFi
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

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  • Breakfast included
  • Pet-friendly
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Reviews

Holiday Inn Express & Suites Salem by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

6/10 Okay

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
nice room
Stayed 3 nights in Aug 2025

8/10 Good

Clark-Everett

Stayed 1 night in Aug 2025

8/10 Good

Annette, West Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at front desk and very clean rooms. Breakfast could have had more options
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Very nice bathroom. However the check in was terrible. I was treated as if I wasn’t there. Waited over 15 minutes without a I will be right with you. Nothing. She never apologized or said a word for waiting with a reservation. Drive away
Stayed 1 night in Aug 2025

6/10 Okay

Annette, West Orange

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We asked when booking for 1 king bed in room and 2 queen beds in second room. We were given 2 rooms with queen beds and our request was not received or acknowledged
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two different ladies at the front desk were super nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Bryanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa, North canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property was very nice. I appreciated the cleanliness and the friendliness of the staff. Great job!
Stayed 1 night in Jul 2025

8/10 Good

Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent breakfast options. Was a great quick stop for a roadtrip. Beds are comfortable. Bathroom could use an update with mold found on multiple areas of the caulking around the tub/shower. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Check in staff was great. The room smelled very musty and damp. Set my and my wife’s allergies into high gear! The breakfast area was dirty and unattended with overflowing trash cans.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was fine, except only having a house keeper after the third day sucked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nat

Travelled with family
I like the view
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Checked out by Hotel before we were ready

The property was very clean. Room and pool were nice. However the hotel checked us out before we were ready. We left at 7:30 for an event, stopped by the front desk before leaving to advise them that we were headed out but we would be back before our check out time (12 pm). They said ok, thats fine. My husband returned at 10:45 and housekeeping was in the room cleaning it for the next occupants. We advised them we hadn't even checked out and intended to still use the room (as we STILL needed it). Frustrated. Im curious what they would have done with our belongings had we let them in the hotel. It also doesn't set right with me that housekeeping entered a room that was being paid for, when the sign states they only do a cleaning on the 3rd day of your stay.
Stayed 1 night in Jul 2025

10/10 Excellent

jeff, Sardis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member that checked me in was extremely fabulous and professional. Actually called me because they didn’t have any king size room’s available. Made sure we were aware. Great personality too
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Travelled with family
Liked: Amenities
I wouldn’t exactly call having a grab bar on the outside of the tub a fully accessible room. This was very unacceptable. The room and bathroom are very spacious but not accessible with lack of a higher toilet or more grab bars.
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very clean, but minor check in problem

Very clean! A variety of tasty breakfast options, better than 80% of hotels I’ve stayed in. Bed was softer than I like, but many people might prefer that. Receptionist accidentally gave me and the family that checked in after me rooms already occupied by other guests. A/C in room 321 a little noisy, but they might fix that soon.
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025