"It was a very nice hotel, staff was very friendly and helpful, close to the mall definitely a plus. " More

By a verified traveller on Mon 05 Mar 2018

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Hotel Description

3-star hotel near Virginia Museum of Transportation

In suburbs

At this Roanoke hotel, you'll be within half a mile (1 km) of Valley View Mall and 6 miles (10 km) of Center in the Square. Science Museum of Western Virginia and Harrison Museum of African-American Culture are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 126 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$114 per night

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Roanoke Airport/Valley View Mall ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Roanoke Airport/Valley View Mall

Everyone (3)
4 out of 5
Devin was very helpful despite being short handed. Room was excellent.

Posted by , from Atlanta on 24 Feb. 2019

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5 out of 5

Nice Hotel

It was a very nice hotel, staff was very friendly and helpful, close to the mall definitely a plus.

Posted by , from KY on 5 Mar. 2018

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Comment from Hotel Management

10 Mar. 2018 by Thomas

Thank you so much! We are thrilled that you enjoyed your visit and hope to have you back again soon!

4 out of 5

Nice hotel!

Very clean rooms, great location, friendly staff. I would highly recommend this spot for a stay !

Posted by on 12 Jan. 2016

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4 out of 5

Clean and comfortable

Pros: Convenience to restaurants that you can walk to near mall
Location: Mall
Clean and comfortable. We got a good nights rest with a nice freebie breakfast

Posted by , from Florida on 4 Sep. 2015

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4 out of 5

Although this hotel is conveniently located near the airport, the room was very quiet and provided an excellent sleep environment

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, near airport
The room was small but is an example of efficient use of space. Tub and shower were very average. I arrived late and would have appreciated room service. Fortunately there were many restaurants nearby. The hotel was very quiet and offered an excellent sleep environment. I departed very early without a copy of my bill because the attendant at the desk was delivering them to all the hotel rooms.

Posted by , from Milwaukee, WI, USA on 12 Oct. 2012

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3 out of 5

Not really a suite

Pros: near mall
Cons: no door between living room sink
Nice, modern hotel, but I thought I was getting a suite with a bath with a door that closed, living room with door that closed, etc.: I sometimes wake up at night and like to read while my husband sleeps. These rooms are better than a standard room, but have only a half-wall between the BR and LR, and the sink is not in the bath but in the bedroom. And turning the light on in the bathroom also turns on the fan, which drives me crazy. Also, breakfast is limited so you'll pay $7 for eggs or waffles. Next time, we'll look elsewhere.

Posted by , from WV on 5 Dec. 2011

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4 out of 5

This hotel is great for a family.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, large hide a bed
Cons: pool pump broken
The staff was very welcoming when we first arrived and when I awoke very very early to take two of my children to the airport. Later, near 10 am when our remaining family was having breakfast, they hurried us, taking away food as we were making our choices. I understand closing at 10 but they need to let the families who are in the dining area complete their selections before whisking away the food, coffee and plates.

Posted by on 30 Nov. 2011

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5 out of 5

Great Place to stay

Pros: Free breakfast, Free Internet, Quiet
Great Room, very comfortable. Nice Staff. Good Breakfast.

Posted by , from Buffalo on 13 Apr. 2011

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5 out of 5

Excellent all the way.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: none
This hotel is so located in a perfect area. Close to shopping, dinning , airport, and easy access to all major streets. The staff was courteous and polite. Great southern charm. I have stayed there several times and each time the service is always the same.

Posted by , from Belleville, MI on 8 Feb. 2011

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5 out of 5

Great staff, healthy choices for breakfast, excellent customer service

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, central location
The staff, continental breakfast and accommodations were great. Excellent location for walking to restaurants and shopping. I have already stayed an additional 3 nights on a follow-up trip.

Posted by , from Birmingham, AL on 3 Feb. 2011

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About the Hyatt Place Roanoke Airport/Valley View Mall

Location 5040 Valley View Blvd North, Roanoke, VA 24012

Property Features

Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Roanoke hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Roanoke, VA (ROA-Roanoke Regional) (3.7 km / 2.3 mi)
  • Train station: Roanoke Station (7 km / 4.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hyatt Place Roanoke Airport/Valley View Mall offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Gallery Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

This property's policy is to accept bookings only from non-local guests. Guests whose residence is within 30 miles (48 kilometers) of the property or within Roanoke will not be allowed to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.