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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Roanoke hotel in Roundhill area

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(62 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(46 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reception

Hampton Inn & Suites Roanoke Airport

Roundhill
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very good, 1,000 reviews
The price is CA $138
CA $157 total
includes taxes & fees
Feb 8 - Feb 9
Hampton Inn & Suites Roanoke Airport

About the area

Roanoke

Roundhill stay.With a stay at this Roundhill hotel, you'll be within half a mile (1 km) of Valley View Mall and 2 miles (3 km) of Regal Valley View Grande. Also, AMF Hilltop Lanes is within 3 miles (5 km) and St. Andrews Catholic Church is within 6 miles (10 km).

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Regal Valley View Grande - 2 min drive - 2.8 km
  • Berglund Center - 4 min drive - 6.2 km
  • Carilion Roanoke Memorial Hospital - 7 min drive - 9.8 km
  • Tanglewood Mall - 9 min drive - 13.9 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel in Roundhill area
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Reception
Hampton Inn & Suites Roanoke Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very good, 1,000 reviews
The price is CA $138
CA $157 total
includes taxes & fees
Feb 8 - Feb 9
Hampton Inn & Suites Roanoke Airport

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah everything was good. I liked it. Very clean. Hotel was a little on the older side but it was exceptionally clean. Awesome staff!!!
Stayed 2 nights in Oct 2025

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We did not have a phone in our room. I tried to call the front desk with my cell, but I kept being sent to voicemail. As result I had to go down and get towels. No outlets on the right side of the room. I had to plug my cell on the other side of the room. Only 2 outlets, no UBS ports.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gayle D

Stayed 1 night in Oct 2025

10/10 Excellent

Zivile

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan Paul, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
truly, outstanding property. Staff were very efficient and friendly. Rooms were immaculate. Property is very well taken care of. I highly recommend it.
Stayed 1 night in Oct 2025

6/10 Okay

Starr

Travelled with partner
Disliked: Cleanliness
I'm usually pretty chill about room quality but I feel like this property was a little low rent. The indoor pool was out of commission and there was nothing on the web page about that. That was one of the main reasons we booked. We got a King room and they gave us one on the first floor a couple of doors down from the kitchen. Our room reeked of bacon most of the night as they did breakfast prep and the HVAC sucked the cooking smells into our room. Normally that wouldn't bother me but the greasy smoke smell was super thick. Also, the bathroom was the most poorly designed ever. The toilet and shower were basically in a closet and you had to practically stand in the shower to open the door. Check in time was at 3 and we were there at around 3 and went to our room. There was a maintenance guy in there caulking around the edges of the floor. Why right at check in? The floors were laminate and had not been swept or mopped apparently; I wore socks thinking they'd be clean and my clean socks were wrecked walking to the door and back. The bed was super uncomfortable - like lying on plywood with a little polyfil on top. I was expecting more from the Hyatt brand, I'll be honest.
Stayed 1 night in Oct 2025

4/10 Poor

Missy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertise indoor pool, no pool or hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marcia

Stayed 1 night in Oct 2025

8/10 Good

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a high floor room which was modern & spacious with seating area. The room was very clean and bed/pillows very comfortable. Shower was good. The biggest downside was noisy a/c, also think could hear our neighbour having a shower at around 1am. The hotel is used by cabin crew, some arrived while we were being checked in and a female crew member interrupted our check-in with complaints that she had not been allocated a room on an upper (quiet) floor as she needed to be up early the next morning, she appeared to believe that she should be given priority over paying hotel guests. She was very rude and totally ignored us, just cut in and took the attention of the receptionist checking us in but this wasn't really her fault. We appreciated the 12 noon check out, I would stay at this hotel again if in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Travelled with partner
It was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good location
Stayed 1 night in Sep 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

carol, Pittsford

Liked: Property conditions & facilities
Large clean rooms But was disappointed that it was a limited bar and restaurant
Stayed 1 night in Sep 2025

2/10 Terrible

Mae Joy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
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
Stayed 3 nights in Sep 2025

10/10 Excellent

Felix

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenienty located hotel. Great breakfast. Rooms were very large with sofa, microwave, and mini fridge. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping at mall close to hotel. Many restaurants also
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Hot breakfast each day was good and wide variety of fruit, cereals, bagels and cream cheese and peanut butter.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, large rooms and delicious full breakfast with hot and cold items. The indoor pool water was freezing even when it was 80 degrees outside so that was a bummer… if you offer a pool you really should invest a little more to turn up the water temperature but that was the only issue. Restaurants in the area to dine out at too.
Stayed 1 night in Sep 2025