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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Enjoy free breakfast at this Roanoke hotel

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Lobby
Exterior
Microwave
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(57 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Roanoke

Close to airport.Stay at this Roanoke hotel and you'll be within half a mile (1 km) of Valley View Mall and 2 miles (3 km) of Regal Valley View Grande. Also, AMF Hilltop Lanes is within 3 miles (5 km) and St. Andrews Catholic Church is within 6 miles (10 km).

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Berglund Center - 5 min drive - 6.2 km
  • Center in the Square - 5 min drive - 6.8 km
  • Carilion Roanoke Memorial Hospital - 8 min drive - 9.8 km
  • Hollins University - 8 min drive - 6.7 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • McDonald's
  • ‪Chick-fil-A - ‬3 min drive
  • ‪K&W Cafeteria - ‬18 min walk
  • ‪Hardee's - ‬6 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Enjoy free breakfast at this Roanoke hotel
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, dry cleaning/laundry services, and express check-in. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service at check in
Stayed 1 night in Jun 2025

8/10 Good

Rich

Liked: Property conditions & facilities
Everything was as expected.
Stayed 1 night in May 2025

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great and clean. The pool was out of order whilst I was staying there. The free breakfast provided by the hotel was very lackluster. Overall would definitely recommend this hotel for a stay!
Stayed 2 nights in May 2025

6/10 Okay

Nikolay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall stay was ok. Been disappointed that the pool was out of service and that was one of the reasons for the hotel.
Stayed 1 night in May 2025

2/10 Terrible

Conchata

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No microwaves
Stayed 3 nights in May 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to airport. Comfortable room.
Stayed 5 nights in May 2025

10/10 Excellent

Lauren, Cleveland Heights

Stayed 1 night in May 2025

10/10 Excellent

EMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
My son used this place before his flight when returning home from school. The staff were nice, access was easy, and it was very convenient — including a free shuttle to the airport and complimentary breakfast. The only downside was the elevator, which was quite slow, but it was manageable. We will definitely use this place again. Thank you!
Stayed 1 night in May 2025

8/10 Good

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property exaggerated the square footage of the room. It stated that the room is over 800 square feet but it’s not. It may not be more than 450 square feet
Stayed 1 night in May 2025

8/10 Good

Wesner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sharmila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott, Platte Center

Stayed 1 night in Feb 2025

6/10 Okay

Ralph

Liked: Cleanliness, staff & service

No Hair Dryer, no furniture!

We had a double queen room that was large and clean. However, this room was strangely designed with a tiny room for tub and toilet that was hard to maneuver in. You had to move need the tub to close the door when using the tub. There was another area in the room that had no real purpose where the refrigerator, microwave and safe were kept. Also the safe was not bolted down and can be carried away. This room had no real furniture but 3 boxes used to hold the safe, microwave and refrigerator. And lastly the room didn’t had a hair dryer and none was available at the front desk.
Stayed 1 night in May 2025

10/10 Excellent

Holly, Hingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with a free breakfast. We loved our living room with sofa and large tv.
Stayed 1 night in May 2025

6/10 Okay

Anna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in a location where there was plenty of shopping and restaurants. However, the bathtub would not drain, bed sheets were ripped/torn, and the restaurant was not open except the continental breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay, Hannah, at the fron desk was so very kind and went out of her way to make me feel special as she learned that my husband had just died.
Stayed 1 night in May 2025

10/10 Excellent

Rick Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice room, adequate breakfast, somewhat noisy traffic in area.
Stayed 1 night in May 2025

6/10 Okay

Fiona

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mark, Apex

Liked: Cleanliness
Needs benches outside to sit down. Room lacked a desk and desk chair although there was room for them.
Stayed 4 nights in Apr 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt is the only place I stay.
Stayed 1 night in Apr 2025

8/10 Good

Dwight

Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: hotel was clean, staff friendly. Walking distance to a mall and other stores and dining. Quiet area, and within like 10 minutes of anywhere we needed to drive. Cons. I requested a room with a king sized bed and bathtub. The first room they placed me in, where fairly spacious, had full sized bed. Maybe it was a queen at best, but absolutely wasn't a king, not even a California king. The bathroom was a handicap accessible bathroom where there was no separation of shower and the rest of the bathroom. So I went down, let them know I didn't think it was the right room, explained why it wasn't correct and showed them what I requested in my receipt. Told them it didn't matter what floor it was on. Kept me on the same floor, said the only other room was by the elevator, which really didn't bother me. This room was half the size as the first, same sized bed and still no bathtub. It did have an actual shower with sliding doors, but the bathroom was maybe only slightly bigger than the elevator itself. I didn't care to keep going up and down to get this resolved so I gave up at this point. I was down there to visit a good friend and attend her wedding and didn't want to waste time getting this fixed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels location was near shopping mall and restaurants. I appreciated that it was so clean in the lobby and my room. Would stay here again.
Stayed 3 nights in Apr 2025