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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property
Family-friendly 4-star hotel with indoor pool

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Sports facility
Exterior
Exterior
Bar (on property)
Lobby

Popular amenities

Explore the area

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Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Heaton Park
    ‪9 min drive‬
  • AO Arena
    ‪17 min drive‬
  • Etihad Stadium
    ‪18 min drive‬
  • Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

About the area

Rochdale

Castleton stay.Your stay at this Castleton hotel places you within 3 miles (5 km) of Middleton Shopping Centre and Greater Manchester Fire Service Museum. Rochdale Town Hall and Crown Oil Arena are also within 6 miles (10 km).

What's nearby

  • Heaton Park - 9 min drive - 11.7 km
  • Co-op Live Arena - 17 min drive - 15.4 km
  • AO Arena - 17 min drive - 18.8 km
  • Etihad Stadium - 18 min drive - 16.7 km
  • Deansgate - 18 min drive - 19.1 km

Getting around

  • Milnrow Tram Stop - 6 min drive
  • Manchester Castleton Station - 17 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪Sandbrook Carvery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Summit Inn - ‬7 min drive
  • ‪The Hopwood Arms - ‬6 min walk
  • ‪The Sandbrook - ‬4 min drive

About this property

Mercure Manchester Norton Grange Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1876
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Spanish

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 884 reviews
Rating 8 - Good. 280 out of 884 reviews
Rating 6 - Okay. 146 out of 884 reviews
Rating 4 - Poor. 60 out of 884 reviews
Rating 2 - Terrible. 42 out of 884 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful nights rest

My daughter and I stayed for one night. It was absolutely lovely. Staff were very friendly and helpful. Spa was a real treat. Room was clean and smelled fresh. Breakfast was perfect with plenty choice. The grounds are lovely and just peaceful. Will definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service

A nice break but ......

The hotel grounds were beautiful and well kept. Hotel was spotlessly clean. Rooms were ok, but needed some tlc. Back of bathroom door paint all chipped off and flaking and carpet been bodged up in parts. Bed was very hard and not the best if im honest. Spa and hottub was amazing but parts look quite run down, ie, missing tiles, damp and rust etc. Staff were lovely, breakfast very nice.
Stayed 3 nights in Apr 2025

6/10 Okay

Maureen

Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

Lovely clean room. Breakfast was delicious. Spa facilities was perfect very relaxing
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Akeema

Travelled with family and small children
Liked: Amenities
I appreciate that I was able to check in early. Great service overall and the property is worth the stay. Thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel & amenities, Amazing and welcoming staff, specifically Zehn, would definitely love to revisit again
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

DARREN

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

april

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice room

Starting with the good, Rooms were great, clean tidy comfortable. Bathroom the same. Comfy bed. Everything just about right. Confusing as to where to put tea tray and plug in the kettle. Spa a little underwhelming, we booked the mud experience, expected to be given robes and slippers rather than walking around the spa with just a towel would not have liked this at all if other people had been sitting in the bar area. Unfortunately did not enjoy this experience was far too hot. And noone around to help with this. Food in the restaurant was good, nice food but confused about service some people getting table service where as we ordered at the bar.. Breakfast again good but had to wait to be seated as no one around. Staff on reception however were friendly helpful and present. Also, found the fragrance in the corridors too overpowering as if it was to hide a bad smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always added breakfast a great choice of product buffet hot and cold spa facilities excellent could do with an update in some areas but not sure if that’s hotel or sep paint peeling company saunas ice room spa jacuzzi pool excellent .
Stayed 2 nights in Apr 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely place to be

Ive stayed here a few times and its changed each time as they are slowly updating the hotel, food is of good quality, the spa is very good, would highly recommended this as a couples retreat
Stayed 2 nights in Feb 2025

10/10 Excellent

Shazya

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooms and gym and spa
Stayed 1 night in Apr 2025

2/10 Terrible

EB

Stayed 5 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the hotel - only issue is it’s very loud. You can hear every door that open and shuts from your room. But no big deal, I can sleep through some noise
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 4 nights in Mar 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Norton Grange. The room was lovely & clean & the bed was nice & comfy. We will definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to find, in a pleasant location. Looks like the hotel has been recently refurbished, very clean and tidy. Room was well appointed and a good size. Good range of meals on the hotel restaurant menu. My 2 night stay was very good value for money.
Stayed 2 nights in Mar 2025