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4.5 out of 5

"What's to tell? Checked in easily. Found room clean and adequately supplied. " More

By a verified traveller on Sat 13 May 2017

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Hotel Description

Ski hotel near Rochester Institute of Technology

Near the slopes

At this Rochester hotel, you'll be within 6 miles (10 km) of Rochester Institute of Technology and 9 miles (15 km) of Highland Park. University of Rochester is within 9 miles (15 km) and Rochester Museum and Science Center is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the fitness center and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 66 guestrooms also offer free WiFi and cable TV. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$112* Per night/room 6 Oct. - 7 Oct.

Suite (2 Queen Beds and 1 Sofa Bed )

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites

Everyone (7) Couples (1) Family (3)
5 out of 5
Excellent location. Only complaint is that at check, in the desk was unstaffed with the message that they were assisting other guests. No bell to call. After 12 minutes of waiting my wife wandered around the desk to see what was going on. And was greeted by someone in the back room. MESSAGE TO THIS HOTEL, WHICH WAS OTHERWISE AN EXCELLENT EXPERIENCE: IF YOU DO NOT GREET INCOMING GUESTS, YOU ARE NOT IN THE HOSPITALITY BUSINESS. HAVE A BELL OR BUZZER AT THE DESK THAT ALERTS THAT PERSON IN THE BACKROOM THAT THEY NEED TO ATTEND TO THE DESK.

Posted by on 5 Sep. 2019

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4 out of 5

Posted by on 27 Aug. 2019

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4 out of 5
Staff pleasant, accommodations adequate. room clean. met our needs

Posted by on 19 Aug. 2019

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5 out of 5
Very attentivel,clean and very convenient,will stay here again

Posted by on 17 Mar. 2019

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5 out of 5
everything was just right. Staff was helpful and attentive. Pool was great. Room was a good size with tons of outlets and charging ports.

Posted by on 22 Jan. 2019

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4 out of 5
Its was ok minus the dirty wash cloth left in the bathroom in trash left under the bed

Posted by on 21 Jan. 2019

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3 out of 5
Room wasn’t the cleanest that I have stayed in. Bed was uncomfortable

Posted by on 28 Sep. 2018

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4 out of 5

Clean and comfortable

Pros: Easy to access, clean, comfy room.
Cons: The breakfast was AWFUL. Almost everything you had was high in refined sugar. Nothing to eat that did not contain sugar except cold (yuck!) eggs.
Location: I was there for a meeting at ESC. You need to have a better breakfast--maybe hot oatmeal (not instant) or sausages, better bread.
What's to tell? Checked in easily. Found room clean and adequately supplied.

Posted by on 13 May 2017

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5 out of 5

Comfortable, convenient, good value.

Eight minutes from RIT and 2 minutes from the Marketplace, this Comfort Inn was a nice option. We had a newly remodeled room with 3 beds - comfortable, clean with all the amenities. Alexis at the front desk was wonderful and did it all! Breakfast was fine, pool and fitness center small but nice to have available.

Posted by on 12 Mar. 2017

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5 out of 5
Went to this Hotel while in Rochester for a family reunion. My daughter's were supposed to sleep on the pull out, but it was broken when we opened it to put the sheets on. I called the front desk, and they never hesitated. We had to move to another room, and it had 2 king size beds. Very pleased with my experience, will definitely stay there again.

Posted by , from long island, new york on 11 Aug. 2015

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Comment from Hotel Management

14 Nov. 2015 by Brent Palmer

Thank you for your review. I am glad we were able to resolve this for you quickly. We hope to see you again soon.

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites also features a fitness center, a picnic area, and coffee/tea in a common area. Self parking is free. This Rochester hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (97.9 km / 60.8 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Pull-out sofa bed
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Comfort Suites Hotel Rochester
  • Comfort Suites Rochester
  • Comfort Suites Hotel
  • Comfort Suites Rochester
  • Comfort Suites Hotel Rochester
url importing https://www.travelocity.ca/Rochester-Hotels-Comfort-Suites.h422721-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.