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4.3 out of 5

"Location to Mayo Clinic " More

By a verified traveller on Wed 06 Dec 2023

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Hotel Description

Hotel near Mayo Clinic, connected to a shopping center in Rochester

City center stay

A stay at this Downtown Rochester hotel places you steps from Mayo Clinic and within a 5-minute walk of University of Minnesota-Rochester. Rochester Civic Theater and Mayo Civic Center are also within half a mile (1 km).

Renovated in 2020

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the spa tub, bar/lounge, and snack bar/deli.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $189* Per night/room 29 Mar. - 30 Mar.

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kahler Grand Hotel ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kahler Grand Hotel

Everyone (13) Couples (7) Family (5)
5 out of 5

Posted by on 15 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by The Kahler Grand Hotel Management

Dear Bryan,Thank you for a Perfect Score Rating on your stay at The Kahler Grand Hotel.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,The Kahler Grand Hotel Management

5 out of 5
Location to Mayo Clinic

Posted by , from RELIANCE on 6 Dec. 2023

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Comment from Hotel Management

8 Dec. 2023 by The Kahler Grand Hotel Management

Dear Warren,Thank you for mentioning the location in relation to the Mayo Clinic.  We understand the importance of proximity for our guests seeking medical services.  If there's anything specific you would like to know or if you have special requests related to your visit to the Mayo Clinic, please feel free to reach out to our front desk.  We appreciate your consideration of our hotel, and we hope to provide you with a comfortable and convenient stay during your time in the area.Thank You,The Kahler Grand Hotel Management

3 out of 5
The heat did not go above 68. There was no freezer in the fridge. We didn’t get the Mayo Clinic discount because we went through Travelocity instead of the clinic directly. And the shower was warm at best

Posted by on 18 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by The Kahler Grand Hotel Management

Dear Patricia,We greatly appreciate your feedback regarding your recent stay and apologize for the inconvenience you encountered.Firstly, we'll investigate the issue with the heat not exceeding 68 degrees to ensure a comfortable room temperature.Secondly, we understand the importance of in-room amenities, and we'll work on adding freezers to the fridge for the convenience of our guests.Regarding the Mayo Clinic discount, we acknowledge that discounts may vary depending on booking channels, and we apologize for any confusion.  We will strive to provide clearer information in the future.Lastly, we'll address the issue of the shower temperature to ensure a consistently warm and comfortable experience.Your feedback is invaluable in helping us enhance our service, and we hope you'll consider staying with us again for a more enjoyable visit.Thank You,The Kahler Grand Hotel Management

5 out of 5

Posted by on 13 Oct. 2023

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Comment from Hotel Management

18 Oct. 2023 by The Kahler Grand Hotel Management

Dear Becky,Thanks for rewarding us with a PERFECT SCORE RATING for your The Kahler Grand Hotel stay.  You have brought a smile to our faces.  Thank You for appreciating our courteous staff's efforts to make your stay in The Kahler Grand Hotel as pleasant as possible.  We can't wait to host you again next time you're in the area.Thank You,The Kahler Grand Hotel Management

5 out of 5

Posted by on 21 Aug. 2023

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Comment from Hotel Management

7 Nov. 2023 by The Kahler Grand Hotel Management

Dear Dale,Wow, thank you for a perfect rating.  We genuinely appreciate your business and trust in us.  I am happy that our staff and service met all your expectations.Thank You,The Kahler Grand Hotel Management

5 out of 5

Posted by , from Buffalo on 9 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Kahler Grand

Thank you for the great review

2 out of 5
unable to unload luggage at hotel entrance, Side road blocked off for event (weekly) Hotel parking lot was full and we had to park two blocks away in a public parking garage and carry our luggage to the hotel. Rock Concert going on in the blocked street next to the htel and musice was VERY loud and obnoxious.

Posted by , from WHITEHALL on 3 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Lidia Magna

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for lack of parking space on your recent stay . Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Kahler Grand Hotel!

1 out of 5
Just overall a bad experience Couldn’t access the front door because the street was closed down for event couldn’t unload luggage at the front door. Had to go to a parking lot for the hotel that was a block away, but was full so we had to go another block further and park in the public parking lot and carry her luggage to the hotel. Couldn’t access the front door because the street was closed down for event couldn’t unload luggage at the front door. Had to go to a parking lot for the hotel that was a block away, but was full so we had to go another block further and park in a public parking lot and carry her luggage to the hotel. The street was closed for a rock concert, which was loud and obnoxious and not comfortable for sleeping or even thinking Staff seem to be ho-hum about the situation Definitely not a pleasant experience, and would not recommend the facility

Posted by , from WHITEHALL on 30 Jun. 2023

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Comment from Hotel Management

9 Jul. 2023 by Lidia Magna

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for not being able to access hotel easily. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Kahler Grand Hotel!

4 out of 5

Posted by on 17 Jun. 2023

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Comment from Hotel Management

20 Jun. 2023 by Myranda Front Desk Supervisor

Thank you for staying with us!

3 out of 5
The Kahler Grand is a bit dated. Dark and drab. Rooms are noisy and stuffy and no way to control the thermostat. Perfect location directly across from the Mayo Clinic but that's about all it has going for it.

Posted by , from Apple Valley on 5 May 2023

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Comment from Hotel Management

9 May 2023 by Myranda Front Desk Supervisor

Thank you for staying with us while you visit Mayo Clinic

Property Features

Kahler Grand Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Kahler Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Kahler Grand Hotel was completed in December 2020. This Rochester hotel is smoke free.

  • 552 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1921
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kahler Grand Hotel offers 552 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2020.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Grand Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Martinis - This pub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Lord Essex Steakhouse - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel is directly connected to the Mayo Clinic.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00–20.00 for adults, and USD 6.00–14.00 for children
  • Self parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Nearby parking fee: USD 16.00 per day
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 75 for check-in between noon and 3:00 PM
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Kahler
  • Grand Kahler Hotel
  • Hotel Kahler
  • Kahler Grand
  • Kahler Grand Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Rochester
  • Kahler Hotel
  • Hotel Kahler Grand
  • Kahler Grand Hotel Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Hotel Hotel Rochester

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.