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4.1 out of 5

"All staff was very pleasant overall was a very pleasant stay " More

By a verified traveller on Thu 04 Jan 2024

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Hotel Description

3.5-star hotel near Mayo Clinic

Heart of Rochester

Within a 10-minute walk of this Downtown Rochester hotel, you'll find Mayo Clinic and University of Minnesota-Rochester. Also, Mayo Civic Center is within half a mile (1 km) and Mayo Clinic Hospital - Saint Marys Campus is within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $178* Per night/room 28 Apr. - 29 Apr.

Suite, 2 Double Beds, Poolside

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Kahler Inn and Suites - Mayo Clinic Area ratings based on 36 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kahler Inn and Suites - Mayo Clinic Area

Everyone (20) Couples (6) Family (7)
4 out of 5

Posted by on 24 Mar. 2024

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Comment from Hotel Management

17 Apr. 2024 by Kay Neitge

Thank you for taking the time to rate us a 4 out of 5.We look forward to seeing you again if you come to Rochester.Thank you,

5 out of 5
All staff was very pleasant overall was a very pleasant stay

Posted by on 4 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Kahler Inn & Suites Management

Dear Charlene,Thank you so much for telling us about your experience at Kahler Inn & Suites. We're delighted to hear about your pleasant experience during your stay! Our team takes immense pride in providing a welcoming and enjoyable atmosphere for all our guests. Your kind words about our staff's hospitality genuinely mean a lot. We're committed to maintaining this level of service and ensuring every visit is as enjoyable as the last.Thank you for choosing us. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again soon at Kahler Inn & Suites.Kind Regards,Kahler Inn & Suites Management

5 out of 5
This is a clean, comfortable place, and the convenience of Rochester mayo clinic being there so close.

Posted by on 4 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Kahler Inn & Suites Management

Dear Jean,Thank you for your wonderful review! We're thrilled to hear that you found our establishment clean, comfortable, and convenient, especially with the proximity to the Rochester Mayo Clinic. Providing a comfortable and accommodating stay is always our priority.We're delighted that you had a pleasant experience with us. If your travels bring you back to the area, we'd be honored to host you again for another comfortable and convenient stay.Kind Regards,Kahler Inn & Suites Management

3 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

25 Oct. 2023 by Kahler Inn & Suites Management

Dear Jacob,First and foremost, I would like to thank you for taking the time to give us ratings on your stay with us at Kahler Inn & Suites. We are glad to learn that your stay at our Kahler Inn & Suites Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.We are looking forward to seeing you again in Rochester. Kind Regards,Kahler Inn & Suites Management

2 out of 5
My room was not clean. There was a half fulll cup of coffee, the garbage cans were full, there was junk on the ground, the towels were strewn about the bathroom, there was toilet paper in the toilet, the towels were not hung up, and the soap had been used. No housekeeping so they changed my room.

Posted by on 20 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Kahler Inn & Suites Management

Dear Jim,I want to express our sincere apologies for the unfortunate experience you had during your stay at our hotel. What you described is far from the level of cleanliness and service that we aim to provide to our guests, and we deeply regret the inconvenience you encountered. We appreciate your patience in bringing these issues to our attention, and we are genuinely sorry for the condition of your initial room. Our housekeeping team should have prepared your room to the highest standards, and we have taken immediate steps to address this lapse in service. We are glad to hear that our team was able to relocate you to a different room. We understand that such situations can be frustrating, and we appreciate your understanding. Your feedback is invaluable, and we are using this incident to reinforce our commitment to maintaining the highest standards of cleanliness and service. We hope you might consider giving us another opportunity to provide you with a more pleasant and seamless stay in the future.Thank you for your feedback, and we wish you safe and enjoyable travels ahead.Kind Regards,Kahler Inn & Suites Management

5 out of 5
The only gripe I have for the property is that the WiFi hardly worked on the 8th floor. I believe because it was too far away to get a strong signal. So my computer was useless and I had to do everything through my phone and eat up my cellular data plan. Everything else was great. I found it easier to park in the Graham Parking ramp because the spaces at Kahler felt too tight. Good water pressure and temperature in shower. Very quiet. Super convenient for access to subway and Mayo Clinic.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Kahler Inn & Suites Management

Dear Kim,Thank you so much for the PERFECT SCORE REVIEW!  We're pleased to hear that you enjoyed many aspects of your stay, including our convenient location, water pressure, and quiet environment. We apologize for the inconvenience you faced with the WiFi on the 8th floor. We understand the importance of reliable internet access and will look into ways to improve the signal strength in that area. We also appreciate your tip about parking at the Graham Parking ramp. Your feedback is valuable to us, and we hope to welcome you back in the future with improved WiFi connectivity and an even better experience overall. We can't wait to have you back for another pleasant stay with us on your next visit to the Rochester area. Until then, take care!Kind Regards,Kahler Inn & Suites Management

5 out of 5
Good Value

Posted by on 21 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by Kahler Inn & Suites Management

Dear Charles,Thank you for your brief but positive feedback! We're pleased to hear that you found good value in your stay with us. If you have any specific comments or suggestions for how we can further enhance your experience, please feel free to share.We appreciate your support and hope to have the opportunity to welcome you back in the future!Kind Regards,Kahler Inn & Suites Management

2 out of 5
Access to Mayo Clinic was good Check in was bad. One key didn't work even after three attempts to get it corrected by staff. Internet connection was very Poor. Parking spaces in garage could barely accommodate a 2 door Speck.

Posted by on 13 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by Kahler Inn & Suites Management

Dear Daniel, We are sorry to hear of your room key issues and subsequent frustration.  The team makes every effort to ensure that all batteries to door locks are working and we have passed along to our maintenance team your comments.  Your feedback is valuable and we will review it with the hotel team. Kind Regards, Kahler Inn & Suites Management

5 out of 5

Posted by on 5 Sep. 2023

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Comment from Hotel Management

7 Sep. 2023 by Kahler Inn & Suites Management

Dear Jeff,Thank you so much for your heartfelt ratings! We are always delighted to receive such amazing feedback from our guests about their experience staying with us. We work tirelessly to ensure our guests experience the best hospitality in Rochester.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Kahler Inn & Suites Management

4 out of 5

Posted by , from Haywad on 28 Aug. 2023

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Comment from Hotel Management

3 Oct. 2023 by Kahler Inn & Suites Management

Dear JEAN,Thank you for giving your stay at the Kahler Inn & Suites a POSITIVE rating. Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Rochester.We would love to have your company once again at Kahler Inn & Suites.Kind Regards,Kahler Inn & Suites Management

About the Kahler Inn and Suites - Mayo Clinic Area

Location 9 3rd Ave Nw, Rochester, MN 55901

Property Features

Kahler Inn and Suites - Mayo Clinic Area offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Kahler Inn and Suites - Mayo Clinic Area also features a vending machine, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 3.5-star Rochester hotel is smoke free.

  • 271 guestrooms or units
  • 9 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Kahler Inn and Suites - Mayo Clinic Area offers 271 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

CB3 - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Caribou Coffee - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Jimmy John's - Onsite delicatessen. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

This hotel is directly connected to the Mayo Clinic.

Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kahler Inn Mayo Clinic Area
  • Kahler Inn Mayo Clinic Area Rochester
  • Kahler Mayo Clinic Area
  • Kahler Mayo Clinic Area Rochester
  • Kahler Suites Mayo Clinic Area
  • Kahler Inn and Suites - Mayo Clinic Area Hotel
  • Kahler Inn and Suites - Mayo Clinic Area Rochester
  • Kahler Inn and Suites - Mayo Clinic Area Hotel Rochester

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.