Crossroads Inn And Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Crossroads Inn And Suites also features laundry facilities and an elevator. Self parking is free.
Smoking is allowed in designated areas at this Salem hotel.
The staff was very helpful and friendly. The only negative i had during my stay was the overwhelmingly strong scent of the carpet cleaner used in the hallway. It was so strong it would butn your nose. I did not smell it anywhere else like that. Only my floor.
I didn't like that the TV's in the room where very small. Also, they didn't have the hot tub working. They didn't list this on their site when I reviewed it. It only stated the fitness room wasn't available. Every time you came by the front desk there was a sign that said back in 10 minutes. The creamers you put in your coffee were old and curdled when putting in the coffee. Towels for swimming pool were small hand towels!!
Room and hotel very clean, staff friendly. Overall experience good but for the price paid I would say that the toilet paper SHOULD NOT thin and scratchy. TV was very tiny for room size. No bottled waters provided n room, not offered.
The hotel appeared to be recently remodeled and looked very nice. The staff was excellent. Due to covid the continental breakfast was only prepackaged items which was understandable, but the real killer was the HARD beds and no soft pillows. Sleeping for me was difficult.