2/10 Terrible
Monica
May 1, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed not up to Holiday in standards
What can I say nothing but a disappointment first room
Stains all over the widow was broken no safe no fridge
Second room looked to be nice but no fan working in the bathroom so every time you showerd it’s steamed up so I could not get ready for like a hour after as it was full of steam and black mold as you can you see
No hot water the first two days as there was a gass leak also partial breakfast because no gas no steam or hot tub we went to order fish and chips after 50 minutes the waiter cones and said they were sold out we had no choice but to stay in that room as they were completely sold out of rooms for most of our stay
Elevator was broken the first day as well yes I got a credit for the first nights stay we were there for suppose to be 8 nights we finally had enough of the stink of mold and checked out a day early they did credit me that back but do they should as we never stayed there that last night I do not recommend this hotel the only good thing was the house keepers they were very sweet and helpful also for 4 days they ran out of Yogurt only option was soybean yougurt but other then that the buffet was good for breakfast I’m not happy as we usually always stay in holiday inns not any more very disappointed they need to upgrade that hotel it is not a 4 star at all it’s dirty and moldy
Monica
Stayed 8 nights in Apr 2025