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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
5-star luxury hotel near Musee Jeanne D'Arc de Rouen

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Hotel de Bourgtheroulde, Autograph Collection

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 28.00 per person)
Free toiletries, hair dryer, bathrobes, slippers

Overview of Hotel de Bourgtheroulde, Autograph Collection

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Popular LocationGros Horloge3 min walk
  • Popular LocationRouen Cathedral7 min walk
  • Popular LocationTour Jeanne d'Arc10 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)119 min drive

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed, View

Room, 1 Double Bed, View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, City View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rouen

Heart of Rouen.With a stay at this Rouen City Centre hotel, you'll be steps from Musee Jeanne D'Arc de Rouen and Gros Horloge. Rouen Cathedral and Tour Jeanne d'Arc are also within half a mile (1 km).

What's nearby

  • Gros Horloge - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Tour Jeanne d'Arc - 10 min walk
  • Saint-Ouen Church - 12 min walk
  • Charles Nicolle Hospital - 6 min drive

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • McDonald's - 3 min walk
  • JM's Café - 2 min walk
  • Euro Café - 2 min walk
  • Les Berthom - 1 min walk
  • Auzou le Chocolatier Normand - 2 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

5-star luxury hotel near Musee Jeanne D'Arc de Rouen
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 27 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 28.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Bike parking
  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

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Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 707 reviews" "
Rating 8 - Good. 152 out of 707 reviews" "
Rating 6 - Okay. 41 out of 707 reviews" "
Rating 4 - Poor. 19 out of 707 reviews" "
Rating 2 - Terrible. 10 out of 707 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Borg

Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction had just started on their courtyard and we were unable to walk through the front door. We had to go around to the side.

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond the nice old entrance and prime location is a two-star experience. I'm not a demanding guest, but there was a long list of issues during my stay, including: ROOM RESERVATION: I booked a modern-looking room with a "view" and was taken to a dumpy, traditional-looking room with no view at all. The room had just one window: a narrow foot-tall horizontal one about 8 feet off the floor through which you could see nothing. When I informed reception of the mixup, they said there was nothing they could do and offered me free breakfast, which I had already been told was free to me. PARKING: The hotel advertises "valet" parking, which you access by pulling up to a retractable barrier along a narrow one-lane road in the city center. When I arrived (not long after checkin time) the parking attendant was on a smoke break. I ended up causing a minor traffic jam for 5-10 minutes until someone else behind me (either a hotel employee or guest) got our of their car and badged me into the lot. MAINTENANCE: The room's bathroom had a bucket under the sink that collected loud drips. The shower only got lukewarm, not hot. The kettle for coffee/tea was in the closet and had no obvious wall plug, so I used it in the bathroom. It seemed quite old (you had to hold down the boil switch or it wouldn't work). We couldn't figure out how to turn off the bedside lamps, so had to unplug them at night. And the sheets had a stain. Find somewhere better!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel and Staff
Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful.
Stayed 5 nights in Sep 2023

8/10 Good

Barry

This really should be a 4 star hotel, at over 300€ per night, one expects larger rooms, and better amenities in the room. The building is wonderful, lobby and paintings are great, valet service was good, the breakfast not that great!
Stayed 2 nights in Sep 2023