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Hôtel des Arcades

2.0 star property
Hotel near Rouen Cathedral in Rouen

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Photo gallery for Hôtel des Arcades

View from property
Balcony
Standard Double Room
Breakfast area
Lobby
Reviews
5.8

Popular amenities

  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
52 rue des Carmes, Rouen, Seine-Maritime, 76000
  • Popular LocationRouen Cathedral2 min walk
  • Popular LocationGros Horloge4 min walk
  • Popular LocationTour Jeanne d'Arc8 min walk
  • AirportRouen (URO-Rouen - Seine Valley)26 min drive

Room options

View all photos for Standard Triple Room

Floor plan

Standard Triple Room

7.5/10 Good
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10/10 Exceptional
  • Sleeps 3
  • 2 Twin Beds

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Lobby sitting area
ibis Styles Rouen Centre Rive Gauche
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Air conditioning
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4.6 out of 5, Wonderful, (210)
The price is CA $142
per night
CA $161 total
includes taxes & fees
15 Jun - 16 Jun
ibis Styles Rouen Centre Rive Gauche

About the area

Rouen

Rouen City Centre stay.With a stay at this Rouen City Centre hotel, you'll be steps from Rouen Cathedral and La Maison Sublime. Rue du Gros-Horloge and Rouen Christmas Market are also within half a mile (1 km).

What's nearby

  • Rouen Cathedral - 2 min walk
  • Gros Horloge - 4 min walk
  • Place du Vieux-Marche - 7 min walk
  • Tour Jeanne d'Arc - 8 min walk
  • Charles Nicolle Hospital - 17 min walk

Getting around

  • Palais de Justice Tram Station - 4 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • Créperie le Saint Romain - 3 min walk
  • First Avenue - 2 min walk
  • Le Bistrot des Carmes - 1 min walk
  • Dame Cakes - 4 min walk
  • Pizzeria du Drugstore - 2 min walk

About this property

Hôtel des Arcades

Hotel near Rouen Cathedral in Rouen
Hôtel des Arcades offers its guests complimentary newspapers in the lobby. WiFi is free in public spaces.

This Rouen hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 4 levels
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site
Hôtel des Arcades offers 17 accommodations with blackout drapes/curtains. Rooms open to balconies. These individually furnished accommodations include desks. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 6.00 per day)

Food and drink

  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Desk
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 6.00 per day
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Alcohol isn't served or allowed at Hôtel des Arcades.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arcades Rouen
Hôtel des Arcades
Hôtel des Arcades Rouen
Hôtel Arcades Rouen
Arcades Rouen
Hôtel des Arcades Hotel
Hôtel des Arcades Rouen
Hôtel des Arcades Hotel Rouen

Hôtel des Arcades Reviews

Reviews

5.8
Rating 10 - Excellent. 8 out of 107 reviews" "
Rating 8 - Good. 23 out of 107 reviews" "
Rating 6 - Okay. 36 out of 107 reviews" "
Rating 4 - Poor. 21 out of 107 reviews" "
Rating 2 - Terrible. 19 out of 107 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, room comfort
Disastrous
We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Stayed 1 night in Aug 2022

8/10 Good

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Stayed 3 nights in Jun 2019

8/10 Good

Zoltan, BUDAPEST

Liked: Cleanliness, staff & service, property conditions & facilities
In the city center, close to the cathedral and the pedestrian street.
Stayed 3 nights in Sep 2017

6/10 Okay

Kimberly

Hotel locked up tight
I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Central hotel but dated with no shower!
When booking it said room with shared toilet on description which is fine but it didn't mention that there is no shower at all! The only way to have a shower is to book a room with an ensuite. Great location in centre of Rouen so you can walk everywhere. Dated hotel but clean and nice staff. If booking book room with ensuite as this is the only way you will be able to have a shower!

8/10 Good

Vasyl, Kyiv, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station
Close to railway station. Free Wi-Fi. Good condition of the furniture!

6/10 Okay

Kairit, Räpina

Liked: Cleanliness, staff & service
Great location, not so sure about the room though.
We booked this room in advance and I don't remember anymore if it was written anywhere that the room doesn't have a bathroom nor toilette, but it sure didn't. That was bad for us, since we arrived quite late and would have liked to have a shower. Since the location is very good I can't really say that we didn't get anything for the money we paid. All in all it wasn't bad.