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Mercure Rouen Centre Cathedrale

4.0 star property
4-star hotel near Rouen Cathedral

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Photo gallery for Mercure Rouen Centre Cathedrale

Exterior
Reception
Classic Double Room, 1 Double Bed
Daily to-go breakfast (EUR 20 per person)
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪8 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Classic Double Room, 1 Double Bed with Sofa bed

Classic Double Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Rouen

Heart of Rouen.A stay at this Rouen City Centre hotel places you steps from Rouen Cathedral and within a 5-minute walk of Church of Saint-Maclou. Gros Horloge and Saint-Ouen Church are also within half a mile (1 km).

What's nearby

  • Rouen Cathedral - 1 min walk - 0.2 km
  • Rue du Gros-Horloge - 1 min walk - 0.2 km
  • Gros Horloge - 3 min walk - 0.3 km
  • Saint-Ouen Church - 4 min walk - 0.4 km
  • Tour Jeanne d'Arc - 8 min walk - 0.7 km

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪L'Odas - ‬1 min walk
  • ‪Dame Cakes - ‬2 min walk
  • ‪Mercure Breakfast Bar - ‬1 min walk
  • ‪Susette - ‬3 min walk
  • ‪Les Macarons de Grand' Mère Auzou - ‬1 min walk

About this property

Mercure Rouen Centre Cathedrale

4-star hotel near Rouen Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

  • 125 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 358 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Staff helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities
localisation idéale
Stayed 2 nights in Nov 2025

8/10 Good

Gillian

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé au pied de la cathédrale avec parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Amihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, though it’s not easy if you arrive in a car. Excellent breakfast, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yukako

Stayed 2 nights in Oct 2025

10/10 Excellent

Auguste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/O
Stayed 1 night in Oct 2025

8/10 Good

J Douglas, Edmonton

Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Stayed 5 nights in Oct 2025

8/10 Good

Naoko, New York

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in terrific location. Driving to it and parking at the property is not for the faint of heart- optimally park elsewhere or come by train.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is adequate and clean. Location is great and near attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us. Our room wasn’t overly spacious but was well kept and comfortable. Beautiful view of the cathedral from our balcony. The church bells on Sunday morning were amazing! Parking is available under the hotel. Accessing the parking was an interesting adventure as we navigated through what are typically pedestrian walkways with automated bollards. We managed to catch an incredible light show one evening on the exterior of the cathedral. We definitely would stay here again!
Cathedral
Cathedral Light Show
Cathedral Light Show
Mercure Garage Entrance
Stayed 2 nights in Aug 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, helpful staff, spacious room. V. Good breakfast. Room could use an update/redecoration.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really good, very convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
All the above
Stayed 3 nights in Aug 2025

10/10 Excellent

CHRISTIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte

C'est très compliqué de trouvé l'hôtel car toutes les informations ne sont pas fournies sur le site. Les GPS vous font tournés en ronds et beaucoup de rues sont en sens interdit ou fermées pour travaux. Nous sommes arrivées vers 13h et notre chambre était déjà prête nous avons apprécié. Chambre propre sauf comme dans beaucoup d'hôtel les plaintes autour et à la tête du lit sont poussiéreuses. Dans la salle d'eau le tour interieur ou la buse est posée est noir ,un coup d'eponge avec du vinaigre suffirait. Le personnel est très agréable, le petit déjeuner est excellent avec du salé du sucré et du vrai fromage pas des tranches . Je trouve le parking un peu cher mais pas d'autre choix car peu de place disponible.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Shivun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Pascal Regis

Magnifique Rouen

Petit dejeuner fantastique! Chambre confortable et trés propre!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay convenient to the to all there is to see
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely confortable hotel with very professional and friendly staff. Buffet breakfast excellent. Situation in Rouen remarkable and so close to the cathedral. Parking beneath which is easy to access with a vode, simply ring the hotel when you get to the bollarded central area and they'll guide you in.
Stayed 1 night in Aug 2025