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Russell Hotel

2.0 star property
Victorian hotel near Pantiles

Choose dates to view prices

Photo gallery for Russell Hotel

Exterior
Comfort Suite, Annex Building | Private kitchenette
Twin Room, 2 Single Beds
View from property
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Assembly Hall Theater
    ‪5 min walk‬
  • Pantiles
    ‪12 min walk‬
  • Hever Castle and Gardens
    ‪23 min drive‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(7 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building

Comfort Suite, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

About the area

Royal Tunbridge Wells

City center stay.With a stay at this Tunbridge Wells Town Centre hotel, you'll be within half a mile (1 km) of Pantiles and 6 miles (10 km) of High Weald. Penshurst Place and Gardens is within 9 miles (15 km) and Scotney Castle is within 12 miles (20 km).

What's nearby

  • Assembly Hall Theater - 5 min walk - 0.4 km
  • Pantiles - 12 min walk - 1.1 km
  • Dunorlan Park - 20 min walk - 1.7 km
  • Bewl Water - 16 min drive - 17.8 km
  • Hever Castle and Gardens - 23 min drive - 19.2 km

Getting around

  • Tunbridge Wells Station - 9 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬4 min walk
  • ‪Opera House - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The George - ‬2 min walk

About this property

Russell Hotel

Victorian hotel near Pantiles
You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. WiFi is free in public spaces.

The business-friendly Russell Hotel also features a terrace, a picnic area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Victorian Royal Tunbridge Wells hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • English breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Russell Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free English breakfast available on weekdays 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 18.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Russell Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 384 reviews
Rating 8 - Good. 145 out of 384 reviews
Rating 6 - Okay. 70 out of 384 reviews
Rating 4 - Poor. 17 out of 384 reviews
Rating 2 - Terrible. 5 out of 384 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in the area

Nice budget hotel, close to my job and also very close (5 min walk) to the town centre. The room was very spacious although dated in decor and furniture. Temperature control was good and the en suite facilities were very good. The staff were pleasant and helpful. The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better. I think the only negative was the tiny TV at the far end of the room 📺🤔
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

The Russell Hotel

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Stayed 2 nights in Feb 2025

6/10 Okay

Leigh

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Great staff

The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh. The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Business traveller

Great Value Hotel.....5 stars

Great breakfast. Very comfortable and clean room. Staff were very helpful and friendly. Great value and would highly recommend...5 stars.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless. The bed wasn't very comfortable and the TV was tiny. The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.
Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable stay

V friendly and welcoming. Good value for money. Great breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cosy English hotel.

Third time using this hotel, staff are friendly and eager to help. The property is a typical old English hotel with no elevator but has a cosy feel of which my family enjoyed on all three stays.
Stayed 3 nights in Dec 2024

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
Good parking , staff friendly and polite, food average.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Room was clean, comfortable and had basic amenities. Rooms are aged and look tired but this really does not bother me. Breakfasts and parking were included in the room rate and they both were good. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveller
Liked: Amenities
I travel a lot for work and need to stay in a a variety of places usually on a budget. I really liked this hotel. It’s a traditional hotel with all the facilities you can ask for. Staff are friendly and helpful and the rooms were clean & tidy. It was an all round pleasant stay. I’d definitely book again.
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay.

Pleasant stay but room was dated and in need of decoration. Lovely breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with family
Great breakfast, helpful staff, acceptable accommodation, good ‘walk in shower’. No issues.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ideal position for accessing town centre

Unfortunately we were in the main hotel which is very dated. There was no proper blind on the bathroom windows which meant that people could see us when the light was on and it was dark. No privacy. The room was very dimly lit, the curtains were faded and the material was splitting .The bed was not too comfortable , the mattress needs replacing. Thecooked breakfast was tasty and served hot. The carpark was easily accessible Had no problems parking
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Convenient location

Very convenient for shops and the train station. Friendly and very helpful staff. Parking on site. "Faded glory" perhaps describes the building best, old fashioned decor, bar and breakfast room functional but not inviting. If you have any mobility needs, even just an aching knee, mention it when booking as we were given a room at the top of the building accessed by 60 stairs..
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Lovely staff. Very clean. Convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, informative staff. Excellent breakfast experience.
Stayed 1 night in Oct 2024

10/10 Excellent

JD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff that really took great care of my wife and our infant baby. Thanks!
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Nice room.
Stayed 1 night in Oct 2024

10/10 Excellent

Annemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for staying in the centre of town. Our room was a very good size and well equipped with a small kitchen. Clean. The breakfast was adequate for my husband but little choice for a gluten free vegan.
Stayed 1 night in Sep 2024

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Great staff and service and wonderful breakfast
Stayed 6 nights in Sep 2024