Is a beautiful place but I did not stay because it was closed and did not get my refund back then I heard it was opened again and they never notify me and now they are asking me how was my stay Iâm so sad and upset for not getting my money back and didnât stay it ruined my vacation I hope do something about it I donât think is fair
Amazing hacienda with own cenote underground. Wonderfull service, good people. How amazing was to aknowledge just in the middle of the breakfast that this place is under a legal dispute and we have to leave within 10 minutes...
Jose was excellent on greeting us and helping with all our needs, we were late and even as they were leaving at 7 pm they stayed to prepare a meal.
Than you
The reception at the property was a bit strange, the gate was locked and nobody responded immediately to us when calling from outside. Then we've got an email saying that the property could not receive us due to the change of management or something like this. We waited until someone came out and everything was OK, but strange. The hotel is beautiful, with its own private cenote, lovely swimming pool, cool bar and a restaurant. We did not have dinner there because they closed at 6:30pm, a tad too early for us to eat. The cabane we got was beautiful with its own private pool outside, all in the traditional Mayan housing style. The next morning there was no electricity so we had to leave without taking a shower as the water pump was not working. All in all it's worth visiting the place, for the cenote alone.
Muy agradable la estancia, los chicos que estĂĄn al servicio son muy amables. El concepto de mantener la hacienda estĂĄ sĂșper padre y el cenote que estĂĄ adentro es muy bonito. Sin duda regresaria.
Las habitaciones eran bastante amplias y la atenciĂłn fue muy cĂĄlida durante la estancia. El Ășnico problema fue que el servicio de alimentos, no contaban con una carta y el servicio fue lento pero aceptable
Me gustĂł el lugar, un poquito elevados los precios, quizĂĄ si tuvieran descuento a locales tuvieran mĂĄs visitas. El personal muy bien. Excelente limpieza,
no le doy excelente porque, a pesar de las restricciones por covid, no nos ofrecieron gel a la entrada, y unos chicos traia una fiesta bĂĄrbara no pude comunicarme con nadie, nadie contesto mis mensajes ni por expedia, ni facebook, ni web, ni nada. No pudimos dormir ni descansar por la noche porque de 1 a 4am traian una buena borrachiza 4 personas, solo por eso no regresaria, si no acatan las medidas. Nos habian comentado que a las 7 cerraban cocina y bar y cerraron mĂĄs tarde, por los chicos que estaban bien tomados, yo entiendo que es ingreso, pero al menos que le bajaran a su musiquita de gritos y peladeces.
We had a wonderful and surprising stay at the former Hacienda of Hotel Yuncu. If you're looking for a place to stay of the typical tourist beaten path, this is it. Located at the end of the street of a small village, the grounds of this hotel are rather large and feature a range of rooms and amenities. We stayed in a cute private "palapa" a short walk from the bar and main building.