4.1 out of 5

"We arrived before noon, but I already had a couple of parking tickets from San Francisco, so I went in & asked if I could park there until check-in ti ... " More

By a verified traveller on Sun 13 Aug 2017

Enter dates to see availability

Hotel Description

3-star motel near Sacramento Convention Center

Heart of Sacramento

Within a 10-minute walk of this Downtown Sacramento motel, you'll find K Street Mall and Sacramento Convention Center. Also, California State Capitol is within half a mile (1 km) and Golden1Center is within 2 miles (3 km).

Free perks

This motel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, cable TV

In addition to free WiFi, the 96 guestrooms offer room service and cable TV. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$145 per night

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Sutter House ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Sutter House

Everyone (3) Family (1)
5 out of 5

Posted by on 28 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Apr. 2019 by Doris

Thank you for the kind review

5 out of 5
The staff is very friendly at the front desk. Would recommend.

Posted by on 17 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2019 by Doris

Thank you for your great review!

5 out of 5

Fantastic little gem in downtown Sacramento

Pros: Central location, great staff, beautiful decor.
Location: central location-we walked to Old Town Sacramento. A beautiful old house, which is now an International Hostel, is nearby.
We arrived before noon, but I already had a couple of parking tickets from San Francisco, so I went in & asked if I could park there until check-in time. The woman at the front desk checked me in immediately! We went to our room and were very pleasantly surprised by the soft music playing & the beautiful decor. Our room overlooked a lovely pool, and the bathroom, while small, still seemed quite elegant. There was a nice complementary breakfast. But back to customer service, the staff here really impressed again. My 13 year old daughter left her stuffed bunny that she's had since birth and only several days later did we realize it was missing. We called the hotel & they had it! They mailed it to our home, they paid the postage, and only positive attitudes from the front desk and housekeeping staff I spoke to on the phone.

Posted by , from Austin, TX on 13 Aug. 2017

Was this review helpful to you?
4 out of 5

Nice place- will be back!

Pros: helpful staff, cleanliness, free stuff
Cons: Overcooked eggs at breakfast
I switched here at last minute after having had a horrible experience at another hotel I had booked through another site. It was like night and day. As soon as I walked in, the property looked clean and well-maintained, the staff were attentive, friendly and efficient. I was in my room within a couple of minutes of arriving on the property. The room was clean and bright with jazz music playing. It was just what I needed! Property is also very conveniently located and offers free parking and free breakfast. The breakfast wasn't amazing, but it was fine for being free and I was able to leave the car there the whole next day while I was at my meeting a few blocks away. I will definitely stay here again.

Posted by , from Oakland, CA on 16 Dec. 2016

Was this review helpful to you?
3 out of 5

The staff were friendly and most accommodating

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
The only negative was that the street was noisy all night long at least until 3 am. It seemed that the same hot rod kept on going around the block.

Posted by , from San Jose, CA, USA on 13 Sep. 2012

Was this review helpful to you?
4 out of 5

Hotel is in a great location, only about a 15-20 minute walk to Old Town, Quiet location also.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, nicely furnished
We've stayed in this hotel twice and have not been disappointed. The room is comfortable and spacious. Day shift personnel very helpful in directing our walks. In our second stay though, we noticed that the room above us had very squeaky floorboards (and a room full of children running). We would stay here again but ask for a room on the third (top) floor.

Posted by , from Western Washington on 5 Sep. 2012

Was this review helpful to you?
5 out of 5

This hotel made my visit very enjoyable

Pros: Free breakfast, Close restaurants, Quiet, free parking
Sutter House is in a great location. Walking distance to many restaurants and the Sacramento Theater Company. Short drive to old Sacramento Town. And, easy access to the freeways.

Posted by on 29 Mar. 2012

Was this review helpful to you?
5 out of 5

Very comfortable!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, friendly staff
Cons: some street noise in the mornings, no jacuzzi
We enjoyed our stay at the Sutter House very much! It was close enough to the Convention Center and many eating establishments to walk almost anywhere we wanted to go. Breakfast was good and as well as the service. The rooms were clean and well decorated and the bed was very comfortable. The restaurant adjacent to the hotel was excellent as well as reasonable. I look forward to staying there again.

Posted by , from Lancaster, CA on 13 Mar. 2012

Was this review helpful to you?
2 out of 5

This hotel left me disappointed.

Pros: Free Internet
Cons: Noisy
I requested an oversize room with two queen beds as the step-son his wife and their 6mos.old son would be in the room with my husband and I, well when we got to the room there were the two queen beds and enough room next to them for a small chair and a 12x12 end table, to my way of thinking this in no way qualified as a "Oversize Room" which we were charged for and had paid for ahead of time. I am disappointed and would not stay there again.

Posted by , from Nevada, USA on 1 Mar. 2012

Was this review helpful to you?
4 out of 5

Nice freindly staff.

Pros: Free breakfast
The staff were very helpful and I enjoyed the breakfast, especailly the waffles. Security is good. My only wish would have been to have a small fridge in the room for a few things, as I was not always wanting to eat out.

Posted by , from Spokane WA. on 20 Oct. 2011

Was this review helpful to you?

About the Best Western Plus Sutter House

Location 1100 H Street, Sacramento, CA 95814

Property Features

Best Western Plus Sutter House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this motel measures 312 square feet (28 square meters). The business-friendly Best Western Plus Sutter House also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3-star Sacramento motel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • 312 sq ft of conference space
  • 28 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (18.2 km / 11.3 mi)
  • Train station: Sacramento Valley Station (1.2 km / 0.7 mi)
  • Metro station: 12th and I Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Sutter House offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Sacramento motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Best Western Plus Sutter House has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are available for USD 10 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sutter House Motel Sacramento
  • Best Western Plus Sutter House Motel
  • Best Western Plus Sutter House Sacramento
  • Best Sutter House Motel
  • Sacramento Best Western
  • Best Western Sutter House Hotel Sacramento
  • Best Western Sutter Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Sutter House.