"Convenient freeway access. Stop light allows easy access to main road " More

By a verified traveller on Sat 21 Jul 2018

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Hotel Description

Hotel near Golden1Center in Sacramento

Downtown Sacramento stay

Your stay at this Downtown Sacramento hotel places you within 2 miles (3 km) of Golden1Center and Discovery Park. K Street Mall and Sacramento Convention Center are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 272 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and hair dryers are also available.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$113 per night

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hawthorn Suites by Wyndham Sacramento ratings based on 50 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Sacramento

Everyone (25) Couples (1) Family (9)
4 out of 5
Everything was fine and I will stay again. Only minus was when I checked out. Staff didn’t greet me, didn’t say anything! I asked for a receipt and she said she could email. I replied ok and she never replied. Other than that I was happy - although I’ll call since I still haven’t received an email receipt.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Gena

Thank you for taking the time to give us feedback. We will address the issue with front desk staff on our next meeting.Thank you again for your review. If you don't receive your receipt, please send us a message, and I will make sure we send it to you.

3 out of 5
Easy check in, breakfast, room key cards doesnt work all the time, pet owners dont pick up dog poop

Posted by on 14 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Gena

Thank you for taking the time to give us feedback. We will try to have our employees pick after pet's. We are always looking at ways to improve our property and our service. Thank you again for your review.

5 out of 5

Posted by on 3 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Gena

Thank you for your review and choosing to stay with us.

2 out of 5
Convenient location next to the interstate and close to the airport.

Posted by , from Billings on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Gena

Thank you for sharing your review, we are sorry that you were unhappy, we will work hard to look at ways we can improve our services.

2 out of 5
The room smelled strongly of chemicals and there were bugs in and on the bed. Had to ask for a refund and find a different hotel. Staff was not friendly or welcoming. Hopefully I get my refund.

Posted by on 9 May 2019

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Comment from Hotel Management

15 May 2019 by Gena

Thank you for sharing your feedback. We are sorry to hear about the issues with the bugs. Please call the hotel if you did not get the refund. We will work hard to improve our guest services.

4 out of 5
For the price it was a place of comfort. Our room wasn't cleaned after we returned from lunch. So we went one night without our room being cleaned.

Posted by , from clovis on 17 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Gena

Thank you for sharing your feedback. We are sorry to hear that your room was not serviced. We will use your comments to look at ways to improve our service.

3 out of 5
The desk kept calling me every hour in the morning to wake me up when I didn't ask for a wake up call .There are a lot of young kids that get bus to this hotel and run around the hallway at midnight .The Room was nice and spacious . The breakfast dining area was lovely with a nice fireplace in the morning

Posted by on 28 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Gena

Hi, thank you for taking the time to give us a review. We had a group of high school visiting the capital during the spring break. We would like to apologize for the unwanted wake up calls, we have fixed that problem.

5 out of 5
The location was convenient, the staff,food,pool,jacuzzi and gym were good.

Posted by , from Sacramento, us on 24 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Gena

We greatly appreciate you taking the time to share your experience with us and happy to hear positive comments about our customer service, and location.

4 out of 5
Sprawling property with big rooms next door to excellent Mexican restaurant and bar.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Gena

We greatly appreciate you taking the time to share your experience with us and happy to hear positive comments about our customer service. Glad you enjoyed the restaurant.

2 out of 5
I had to wait a long time to check in. 30 - 45 minutes because the “system” was down.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

29 Apr. 2019 by Gena

Thank you for taking the time to give us a review. I would like to apologize for the long wait time during check in. Our system was down without any warning for 5 hours. Hope you can give us another chance.

About the Hawthorn Suites by Wyndham Sacramento

Location 321 Bercut Dr, Sacramento, CA 95814

Property Features

Hawthorn Suites by Wyndham Sacramento offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. The business-friendly Hawthorn Suites by Wyndham Sacramento also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This Sacramento hotel is smoke free.

  • 272 guestrooms or units
  • 3 levels
  • 6 buildings
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (15.7 km / 9.8 mi)
  • Train station: Sacramento Valley Station (2.6 km / 1.6 mi)
  • Metro station: Township 9 Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Hawthorn Suites by Wyndham Sacramento offers 272 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Hawthorn Suites by Wyndham Sacramento has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 75 per week
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hawthorn Suites by Wyndham Sacramento offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.