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SureStay Plus Hotel by Best Western Rocklin

2-star property
4480 Rocklin Rd, Rocklin, CA 1-855-887-0424
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3.6 out of 5
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See all 9 Travelocity Reviews

Points Of Interest

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Hotel Description

Hotel near Sierra College in Rocklin

Heart of Rocklin

You'll find Sierra College and Johnson-Springview Park within 2 miles (3 km) of this hotel. Fountains at Roseville and Placer County Fairgrounds are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-in. There's an outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 101 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$84* Per night/room 26 Dec. - 27 Dec.

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Rocklin ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Rocklin

Everyone (3) Couples (2) Family (7)
5 out of 5
1. Good room requested 1st floor location. 2. Clean Bedroom & Toilet. 3. Breakfast & hot coffee is good for the rate of the hotel. 4. Air condition & microwave are working well. 5. Refrigerator is not working well, but I forgot to notify front desk. (room 109). 6. Hotel location have a great freeway exit & entrance. 5. Closed to restaurants & gas stations (some opened 24/7)..

Posted by on 10 Dec. 2019

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4 out of 5

Posted by on 2 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Management

Thank you so much for taking time to rate our hotel. We look forward to your future stays with us.

5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Management

Thank you so much for taking time to rate our hotel and giving us a perfect score! We look forward to your future stays with us.

4 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by SureStay Plus Hotel

Thank you for providing us with your candid review.

5 out of 5
Shady parking, Nice entrance. Pretty flowers. clean pool

Posted by on 3 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by SureStay Plus

We are so glad that you enjoyed your stay, please join us again during future stays.

1 out of 5
As much as the receptionist was nice and welcoming, that was by far the worst hotel ive checked in. We came in, and left 20 minutes later to check into a different hotel. It was dirty, smelly, and you couldnt pay me to sleep on the bed

Posted by on 17 May 2019

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Comment from Hotel Management

23 May 2019 by SureStay Plus

We are so sorry to hear that you were unable to enjoy your time at our hotel due to the discomfort of the bedding. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5
I will never stay here again. One of the worst hotels I have ever stayed in

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by SureStay Plus

We are sorry that you did not enjoy your stay. We hope that we are able to better serve you in the future if you choose our hotel.

3 out of 5
I would rate this place as a 2 1/2 stars Hotel, convenient location, rooms were clean and the price was good. Would probably stay again if I needed a quick place to stay, just don't expect anything fancy. Also a little noisy because it's close to freeway.

Posted by on 8 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by SureStay Plus

Thank you for providing us with your candid review. Your satisfaction is important to us and we will be using the feedback you provided us with to implement improvements within our hotel.

4 out of 5

Posted by on 16 Dec. 2018

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Comment from Hotel Management

17 Dec. 2018 by Surestay Plus Rocklin

Thanks for staying with us. We appreciate your feedback!

About the SureStay Plus Hotel by Best Western Rocklin

Location 4480 Rocklin Rd, Rocklin, CA 95677

Property Features

Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available. This Rocklin hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (45.9 km / 28.5 mi)
  • Train station: Rocklin Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Rocklin offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Rocklin hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20.00 per pet, per day

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Early check-in fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Express Rocklin
  • SureStay Plus Hotel Best Western Rocklin
  • Heritage Inn Express
  • Heritage Hotel Express Rocklin
  • Heritage Inn Express Rocklin Hotel Rocklin
  • Heritage Express
  • SureStay Plus Best Western Rocklin
  • Surestay Plus By Best Rocklin
  • SureStay Plus Hotel by Best Western Rocklin Hotel
  • SureStay Plus Hotel by Best Western Rocklin Rocklin
  • SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Rocklin-Hotels-SureStay-Plus-Hotel-by-Best-Western-Rocklin.h328838-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.