4/10 Poor
Rob
Travelled with family
Sep 1, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service and food let it down
We were really looking forward to staying in the cricketers after reading all the good reviews and how close it was to our family who live local, the rooms were clean comfortable and tidy although the breakfast the next morning and service staff were terrible, my wife Son and I stayed here for one night. Got down to breakfast at 9 am and didn’t get even spoken to until nearly 9:30 am and had to wait to be even asked for a cup of tea. We then told to help ourselves to the Continental whilst waiting another 20 minutes before we could order our food so after an nearly an hour of waiting to get a cooked breakfast which we didn’t mind as we see the place was busy with only two Waitresses my wife’s poached egg on toast arrived with the avocado underripe and very hard in ediblle, the waitress then asked if everything was okay and would we like it to be replaced to which we said yes we then had to wait another 25 minutes for a replacement breakfast to come out even though at this point there was only one of a table full of people in the restaurant left everyone else had gone, the poached eggs with avocado round 2 then arrived and the eggs were overcooked again to to the point of them being boiled and hard! At this point we have been in the restaurant 1.5 hours and my wife still had not eaten and the restaurant had closed. They then offered us some pastries or coffee as an alternative which clearly is not good enough as it is not a cooked breakfast. Upon checkout we complained
Rob
Stayed 1 night in Aug 2025