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Hotel New Otani Saga

4.0 star property
4-star hotel near Yoka Shrine

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Photo gallery for Hotel New Otani Saga

Exterior
Lobby
Indoor wedding
Lobby
Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Saga Balloon Museum
    ‪7 min walk‬
  • Saga Castle
    ‪12 min walk‬
  • Saga Castle History Museum
    ‪13 min walk‬
  • Saga (HSG-Ariake Saga)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking

Japanese Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 5
  • 1 Twin Futon

View all photos for Executive Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Double Room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

About the area

Saga

City center stay.At this hotel, you'll be steps from Yoka Shrine and within a 10-minute walk of Saga Balloon Museum. Also, Saga Prefectural Art Museum is within half a mile (1 km) and Saga Castle is within 2 miles (3 km).

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.5 km
  • Saga Balloon Museum - 7 min walk - 0.7 km
  • Saga Prefectural Art Museum - 10 min walk - 0.8 km
  • Saga Castle - 12 min walk - 1.1 km
  • Saga Castle History Museum - 13 min walk - 1.1 km

Getting around

  • Saga Station - 2 min drive
  • Ariake Saga Airport (HSG) - 24 min drive

Restaurants

  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪JONAI SQUARE CAFE - ‬11 min walk
  • ‪Museum Kitchen Haru Cafe - ‬9 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪ポンパドウル 佐賀店 - ‬10 min walk

About this property

Hotel New Otani Saga

4-star hotel near Yoka Shrine
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Hotel New Otani Saga also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Saga hotel.

  • 102 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Saga offers 102 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Hotel New Otani Saga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 655 reviews
Rating 8 - Good. 261 out of 655 reviews
Rating 6 - Okay. 100 out of 655 reviews
Rating 4 - Poor. 24 out of 655 reviews
Rating 2 - Terrible. 14 out of 655 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TOSHIAKI

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NAOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hansun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pui Yan Joanne

Stayed 2 nights in Jan 2025

8/10 Good

Hui Ping

Travelled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024

10/10 Excellent

Yeahuey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youngil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Miyano

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yasuhiro

Stayed 3 nights in Sep 2024

10/10 Excellent

Wing Hung

Stayed 1 night in Aug 2024

10/10 Excellent

ming kuei

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Rikiya

Stayed 1 night in Aug 2024

8/10 Good

KAZUHO

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

sungsoo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

KYUNGHWA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

KANEKO

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chung Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akisa

Stayed 2 nights in Jun 2024