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Novotel Saint-Étienne Centre Gare Châteaucreux

4.0 star property
4-star eco-certified hotel near Cité du Design, connected to a rail/subway station

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Photo gallery for Novotel Saint-Étienne Centre Gare Châteaucreux

Classic Twin Room, 2 Single Beds
Terrace/patio
Exterior
Daily cooked-to-order breakfast (EUR 19.50 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Housekeeping
  • Room service

Explore the area

Map
5 Cours Antoine Guichard, Saint-Etienne, Loire, 42000
  • Zenith Saint-Etienne Metropole
    ‪18 min walk‬
  • Stade Geoffroy-Guichard
    ‪4 min drive‬
  • Jean Monnet University
    ‪4 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Saint-Etienne

Central Saint-Etienne getaway .Your stay at this Châteaucreux hotel places you within 2 miles (3 km) of Cité du Design and Musée d'Art et d'Industrie. Zenith Saint-Etienne Metropole and Stade Geoffroy-Guichard are also within 2 miles (3 km).

What's nearby

  • Saint-Étienne Exhibition Park - 12 min walk - 1.1 km
  • Zenith Saint-Etienne Metropole - 18 min walk - 1.6 km
  • Cité du Design - 4 min drive - 2.1 km
  • Stade Geoffroy-Guichard - 4 min drive - 2.7 km
  • Jean Monnet University - 4 min drive - 3.0 km

Getting around

  • Saint-Étienne Châteaucreux Station - 3 min walk
  • Saint-Exupery Airport (LYS) - 53 min drive

Restaurants

  • ‪La Taverne de Maître Kanter - ‬2 min walk
  • ‪La Taniere - ‬6 min walk
  • ‪Au Bureau Saint Etienne - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Capriccio - ‬4 min walk

About this property

Novotel Saint-Étienne Centre Gare Châteaucreux

4-star eco-certified hotel near Cité du Design, connected to a rail/subway station
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a terrace, and concierge services are also featured at the eco-certified Novotel Saint-Étienne Centre Gare Châteaucreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Saint-Etienne hotel is smoke free.

  • 77 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Saint-Étienne Centre Gare Châteaucreux offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian

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Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 11 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Gare Opening March 2019 Hotel
Novotel Gare Opening March 2019
Novotel Saint Étienne Centre Gare
Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
Novotel Saint-Étienne Centre Gare Saint-Etienne
Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
Novotel Saint-Étienne Centre Gare Hotel
Hotel Novotel Saint-Étienne Centre Gare
Novotel Saint Etienne Centre Gare (Opening March 2019)
Novotel Saint Etienne Gare
Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Novotel Saint-Étienne Centre Gare Châteaucreux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 104 reviews
Rating 8 - Good. 33 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cosmina, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
All went very well
Stayed 17 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Property was ok , although limited dinning opportunities in the evening within the hotel, satisfactory restaurant next door .
Stayed 1 night in Aug 2024

10/10 Excellent

Raghavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for all visitors to Saint Etienne
Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Milco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for business
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not quite the usual Novotel standard.

Air con was not functional so room was too hot to sleep well, had to have the window open so was woken by the train station from about 5am onwards. Car park height limit is 1.9m but not stated. So had to park elsewhere. No bar/food available in evening even though it is stated that it is open on Accor's website.
Stayed 1 night in Nov 2021

10/10 Excellent

Selahaddin Deniz

Stayed 1 night in Oct 2021

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Stayed 5 nights in Dec 2019

8/10 Good

Javier, Ecouen

Liked: Cleanliness, staff & service, amenities
Les chambres toujours sur éclairées avec des leds rouges, vertes, etc mais qui affectent la qualité du sommeil. Dommage. Mais il s’agit d’une réalité propre à tous les marques hors palaces.
Stayed 1 night in Apr 2025

6/10 Okay

khalil

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Remi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Excellent hotel. Personnel extremement serviable.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Schehrazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien place

Stayed 2 nights in Nov 2024

10/10 Excellent

hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Je viens régulièrement ds cet hotel. Petsonnel tres accueillant et tres agreable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyne

Stayed 1 night in Aug 2024

10/10 Excellent

mounira

Stayed 1 night in Aug 2024

8/10 Good

caroline

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

hassen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCEPTIONNEL

Rarement vu un personnel aussi agréable et professionnel. Bel hôtel, très bien situé. MERCIIIIIIIIIIIIIIIIII
Stayed 1 night in Aug 2024

8/10 Good

Pascal

Stayed 2 nights in Jul 2024

10/10 Excellent

noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel dans la moyenne

Si vous venez en train c’est parfait, hôtel en face de la gare MAIS si vous venez en voiture alors mieux vaut aller ailleurs. Peu de places autour, stationnement payant, et parking de l’hôtel pas pratique et très étroit pour les véhicules d’aujourd’hui. Tarif : 11€ la nuit. Sinon personnel ok, hôtel et chambres propres, wifi ok. La chambre est classique Novotel, sans surprise excepté une bouteille en verre vide dans le minibar… ça c’est inédit dans un Novotel et sans intérêt ! Aucun produit de courtoisie… donc une mini bouteille d’evian aurait été la bienvenue.
Stayed 1 night in Feb 2024