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Hotel Description

Enjoy the free WiFi at this 3-star Saint-Flour hotel

In Saint-Flour

You'll find Saint-Flour Cathedral and Musee de la Haute Auvergne within a 15-minute walk of this Saint-Flour hotel. Gorges of Truyère is within 6 miles (10 km) and Garabit Viaduct is within 9 miles (15 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A terrace, a garden, and luggage storage are also on offer.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $125* Per night/room 29 Mar. - 30 Mar.

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and ski storage are also featured at Citotel L'etape. This 3-star Saint-Flour hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Saint-Flour Station (0.5 km / 0.3 mi)

Room Amenities

Citotel L'etape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 7.0 per night.
  • Cribs (infant beds) are available for EUR 7.5 per night.

Pet Policy

  • Pets: EUR 8 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.5 per night
  • Rollaway bed fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hôtel l'Etape
  • Grand Hôtel l'Etape Saint-Flour
  • Grand l'Etape
  • Grand l'Etape Saint-Flour
  • Citotel L'etape Hotel Saint-Flour
  • Citotel L'etape Hotel
  • Citotel L'etape Saint-Flour
  • Citotel L'etape
  • Citotel L'etape Hotel
  • Citotel L'etape Saint-Flour
  • Citotel L'etape Hotel Saint-Flour

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.