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Hôtel Le Coeur des Neiges

3.5-star hotel near Les Thermes de Saint-Gervais

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Photo gallery for Hôtel Le Coeur des Neiges

Bar (on property)
Front of property
Front of property
Egyptian cotton sheets, premium bedding, in-room safe
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
64 Rue du Vieux Pont, Saint-Gervais-les-Bains, 74170
  • Place, Saint-Gervais Ski Resort
    ‪1 min walk‬
  • Place, St. Gervais Gondola
    ‪14 min walk‬
  • Place, Les Thermes de Saint-Gervais
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room

Egyptian cotton sheets, premium bedding, in-room safe

Comfort Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room (Chambre Cosy)

Classic Room (Chambre Cosy)

Classic Room (Chambre Cosy)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the area

Saint-Gervais-les-Bains

In Saint-Gervais-les-Bains .Within 3 miles (5 km) of this Saint-Gervais-les-Bains hotel, you'll find Les Thermes de Saint-Gervais and Saint Gervais Bettex Ski Lift. Kandahar is within 6 miles (10 km) and Megeve Ski Resort is within 9 miles (15 km).

What's nearby

  • Saint-Gervais Ski Resort - 1 min walk - 0.0 km
  • Pile Pont Expo - 2 min walk - 0.2 km
  • Le Valléen Saint-Gervais - 12 min walk - 1.1 km
  • St. Gervais Gondola - 14 min walk - 1.2 km
  • Les Thermes de Saint-Gervais - 2 min drive - 1.1 km

Getting around

  • Chedde Station - 9 min drive
  • Saint-Gervais Tramway Station - 10 min walk
  • Geneva International Airport (GVA) - 62 min drive

Restaurants

  • ‪L'Étable - ‬11 min drive
  • ‪Bar de la Cha - ‬21 min drive
  • ‪Restaurant le Boitet - ‬15 min drive
  • ‪Hôtel - Restaurant Le Prarion - ‬26 min drive
  • ‪Bj’s Cafe - ‬6 min drive

About this property

Hôtel Le Coeur des Neiges

3.5-star hotel near Les Thermes de Saint-Gervais
As a guest of Hôtel Le Coeur des Neiges, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Le Coeur des Neiges also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Saint-Gervais-les-Bains hotel is smoke free.

  • 15 guestrooms or units
  • Meeting rooms
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Le Coeur des Neiges offers 15 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Ski passes
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 4 and May 10.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hôtel Coeur Neiges ST GERVAIS LES BAINS
Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Hôtel Coeur Neiges Saint-Gervais-les-Bains
Coeur Neiges Saint-Gervais-les-Bains
Hotel Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Saint-Gervais-les-Bains Hôtel Le Coeur des Neiges Hotel
Hotel Hôtel Le Coeur des Neiges
Hôtel Coeur Neiges
Coeur Neiges
Le Coeur Des Neiges
Le Coeur Des Neiges
Hôtel Le Coeur des Neiges Hotel
Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Hôtel Le Coeur des Neiges Hotel Saint-Gervais-les-Bains

Frequently asked questions

How close is Hôtel Le Coeur des Neiges to the airport?

Hôtel Le Coeur des Neiges is 53.3 mi (62-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Le Coeur des Neiges?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Coeur des Neiges on Jun 19, 2026 start from CA $174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Le Coeur des Neiges have an airport shuttle?

Airport shuttle services are not available at Hôtel Le Coeur des Neiges.

Does Hôtel Le Coeur des Neiges offer free breakfast?

Free breakfast isn’t provided at Hôtel Le Coeur des Neiges, but buffet breakfast is offered for a fee of EUR 17 for adults and EUR 10 for children. It's available every day from 8:00 AM to 10 AM.

Is there a casino at Hôtel Le Coeur des Neiges?

No, there is no casino at this hotel, but Casino Saint-Gervais-les-Bains (7-min drive) and Casino Le Royal Chamonix (22-min drive) are nearby.

What time is check-in at Hôtel Le Coeur des Neiges?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hôtel Le Coeur des Neiges?

This hotel offers free self parking.

Does Hôtel Le Coeur des Neiges have a pool?

Hôtel Le Coeur des Neiges does not have a pool.

Does Hôtel Le Coeur des Neiges have a spa?

There are no spa services available at this hotel.

How close is Hôtel Le Coeur des Neiges to downtown Saint-Gervais-les-Bains?

Hôtel Le Coeur des Neiges is 0.1 mi away from Saint-Gervais-les-Bains.

Hôtel Le Coeur des Neiges Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian Manning

Liked: Cleanliness, staff & service, amenities
The hotel is charming and ideally situated. The proprietor, Sebastien, was great. We stayed for four nights and had a fantastic time in the cozy (with fireplace), welcoming hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the heart of Saint Gervais and fabulous owner. We would definitely stay here again!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sheona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little gem. sebastian and his family looked after us so well..the views from our bedroom and bfast room were excellent, evening drinks by the log burner very cosy. We highly recommend
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Quaint, quiet, and quirky

Kind staff. Hotel should advise that there is no elevator for those with mobility issues. Notification ahead of time regarding parking would also be helpful.
Stayed 1 night in Mar 2025
Verified

8/10 Good

sridevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted an early check in but they couldn’t accommodate and said they would charge us to check in an hour early. That was inconvenient. Other than that the stay was comfortable and convenient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente e curato nei particolari ottima la colazione.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations!

Pleasantly surprised about the experience at the Hotel Le Coeur des Neiges! Super friendly welcome from the great check-in guys. Nice and cosy lobby/lounge area. Beautifully decorated room with a big and comfortable bed. Clean and modern bathroom. Strong wifi. Amazing views from the window. Superb breakfast room and options. Service throughout was fabulous. Very close from the restaurants and 15 minutes walk from the ski gondola (shuttle departs every 15 minutes from the tourism office, 3 minutes away).
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très sympa

Hôtel très sympa, bien reçu, chambre vraiment trop petite pour le prix et vraiment trop chaud avec radiateurs éteints, on a dû ouvrir la porte fenêtre. Déjeuner excellent, bien accueillis.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gorgeous hotel, tucked down a little lane a two minute walk from the town square and restaurants.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

MOLES-ROTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un vrai nid douillet

Hôtel familial qui est un vrai petit nid douillet. Chambre refaite avec beaucoup de goût. La salle de petit déjeuner est superbe... Comme la qualité du petit déjeuner. Personnel attentionné. Seul bémol, pas d'accueil de nuit au-delà de 21h.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre avec balcon, spacieuse , belle vue et calme. Deco ambiance montagne cosy. Personnel très souriant et accueillant.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Roseni C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

JORGEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

William

Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Canzianell

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

8/10 Good

Karin Lomholt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019