All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice accommodation, don't recommend the restaurant
The accommodation was very good. The restaurant was expensive and the waiters inflexible. When we asked for a vegetarian option we were told the meat would be taken off the dish and more vegetables added! We had to send back the first plate of pork because we couldn't cut into it - neither could the waiter!
Hotel located in a beautiful castle with an enjoyable garden. The decoration is classy and modern, the staff is helpful and the rooms are very comfortable. Nice place to visit the Pilat natural park or the cities of Lyon and Saint-Etienne.
Damien
Stayed 1 night in Aug 2021
6/10 Okay
Verified traveller
Travelled with family
11 May 2019
Liked: Cleanliness
Nice property
Restaurant very expensive and no choice
Staff helpful but not friendly
No separate bathroom in room but separate toilet
Mattress very hard
Shower tray had mould around bottom
Felt sorry for dog chained up outside
Breakfast ok but limited choice
No lift
Beautiful hotel on lovely grounds. The only negative was the man at the check-in desk. Although my husband speaks French, the clerk felt he had to get a young intern chef from the states to translate for him and us. The chef was a lovely young lady who put up with this, although I’m sure she had much to do in the kitchen. We were unable to eat in the restaurant because it’s booked for weeks in advance. It is a Michelin starred restaurant. The bed was very comfortable.
Étape lors d un voyage plus long. Très bel endroit, calme, belle rénovation et décoration. Personnel au top, petit dej parfait. Confort de la chambre nickel. Je le conseille sans hésiter.