2/10 Terrible
Mark
Business traveller
Jul 19, 2025
Seemed like a good deal when I made reservations on Travelocity. It was clean and the front desk staff very friendly. While it older and more dilapidated than I had expected, the price was good and I was attending a conference on a budget at a nearby hotel, so that was acceptable.
What WASN’T ACCEPTABLE was that when I arrived, their credit card machine wasn’t working so they demanded I pay cash for my 5-day stay. No warning, just cash for the full amount now or no room, despite having a reservation well in advance..
I don’t carry large amounts of cash while traveling (using my credit card instead). The clerk was helpful, but her manager on the phone was inflexible and wouldn’t even talk to me. Ultimately, I went to a seedy convenience store across the street and got a cash advance on my credit card, incurring fees and interest.
AVOID THIS ESTABLISHMENT!
(Travelocity wasn’t able to help fix this, or get me different lodging, but they did give me a credit on my account which essentially covered the ATM fees.)
Mark
Stayed 4 nights in May 2025