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"Everything was great, the food the drinks the service My only complain is the internet, it was horrible, I was hard to connect and after you connect ... " More

By a verified traveller on Tue 13 Aug 2019

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Hotel Description

4.5-star beachfront property near Samana Bay

Beachside getaway

Your stay at this property will put you steps from Playa Cayacoa and a 5-minute walk from Samana Bay. Also, Whale Museum of Samana is within 2 miles (3 km) and Playa Nandy is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, satellite TV

Featuring conveniences like sitting areas and coffee/tea makers, the 295 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free minibar items, furnished balconies or patios, and room service.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Bahia Principe Grand Cayacoa - All Inclusive ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahia Principe Grand Cayacoa - All Inclusive

Everyone (1) Couples (1) Family (1)
5 out of 5
Everything was great, the food the drinks the service My only complain is the internet, it was horrible, I was hard to connect and after you connect I wasn’t good at all

Posted by on 13 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Genesis

Dear Guest, Thank you very much for taking the time to write us a review about our Hotel. We are very concerned to read about your disappointing experience and we are sorry that we could not fulfill your expectations. We will take actions in order to improve our services. Kinds regards, Genesis Jimenez Grand Bahia Principe Cayacoa

5 out of 5
Staff amazing , the food was delicious, great place to spend with the family

Posted by on 12 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Genesis

Dear guest, We are greatly appreciating your score. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to Grand Bahia Principe Cayacoa. Best regards, Genesis Jimenez Grand Bahia Principe Cayacoa

1 out of 5

Horrible staff and customer service

Pros: property was pretty
Cons: reservation for food system and staff attiude
I was on a medical mission trip with 25 other professionals. Several guest in our party tried and failed to get reservations at any of the resturants with at least 24 hours notice. The staff was rude and made no attempt to accomadate any of us. It seem like you have to make your reservations for dining a few weeks before you get there otherwise you will have to eat at the buffet or snack bar everyday. there was also no hot water and the pool closed at 6pm everyday. The price we paid was not worth this at all.

Posted by , from Palm Beach, Florida on 12 Nov. 2015

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4 out of 5

Good Overall Review But Great Vacation!

This was one of the best vacations I've been on. Jose,front lobby host, Danny at the reception desk and Wanda hostress in the buffet made this hotel worth returning to again and again and again! Well kept hotel. They was always refreshing the paint and cleaning with bleach. I'm happy that I chose this hotel and the location of Samana. Great people, pleasant attitude, friendly and wanting to please. And the food was very good. Large selection at the buffet. I'm already looking for a deal from my next visit. Thanks to the Grand Bahia Principe Cayacoa staff mentioned. Without you guys I don't know if I would have enjoyed myself as much.

Posted by , from New Jersey on 26 Sep. 2013

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4 out of 5

Great Location and Facility

Pros: stunning views
We just returned from a six day trip and enjoyed almost every aspect of the vacation except for a few minor issues including transport to the hotel and the first room assigned. Our plane arrived late into SD so we were forced to take a private car which cost over $200 us when you can take a caribe tours bus for under $10 each which no one told us about then we arrived at the resort only to be given a room that was leaking wate from the ceiling and the bath tub did not work properly after two days we were finally given another room. The facilities, staff, food, and location was fantastic and we would certainly go back

Posted by , from Chicago on 13 Apr. 2013

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5 out of 5

Excellent place to spend a quiet and relaxing vacation

Pros: Free breakfast, Free Internet, Quiet, all inclusive
Cons: vip resort sale - annoying while on vacation
This resort has everything you need to spend a quiet and relaxing vacation. Everyone is pleasant and helpfull. The all inclusive made it easy to enjoy the variety of wonderful food and drinks it offered. I highly recommend this resort.

Posted by , from Ooltewah, TN, USA on 23 Jun. 2012

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3 out of 5

NO AC

This trip was okay. I t is a beautiful resort but they had no air conditioning while I stayed for 3 days. Also my room wa s far from everything even the pool. My family and I were always taken upto the pool area by a small cart. Also the elevator to go to the beach was messed up. I would not return,.

Posted by on 29 Jul. 2008

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3 out of 5

Cacacoa

The location and grounds are BEAUTIFUL and it was just refurbished in nov 2006 so everything looks new. When we arrived, reception was good although I was there 3 times bc the key to my room wasnt working. After the third try, someone finally came with me to reprogram the key. Reception needs more training. Constantly called the front desk (from day 1) for an iron and did not get it till the day I checked out. Was inquiring about potentially having a wedding there and the wedding rep told me everything could be accomodated and would give me a tour. She made an appt for me and never showed up. The mgr had to step in and basically negated everything she said and said they would not be able to accomodate a large group. This was afer the mgr himself gave us the run around and we had issues with him bc they were changing the rates for day passes and you could never get a clear answer. I left the resort with plans of getting quotes and even spoke to florists (which they had come in). The mgr said he would email me details and a quote and 3 months later there is still no word from him. Honestly, if a hotel is supposed to be of a specific caliber, they should look into the quality of their managers! Rest of the staff was cordial and friendly. Activities are lame although the staff is nice and tries within the hotel. The town is very accessible and close if you want to do something. Resort is good for older folks. Kids were very bored. Food was excellent. Lots of seafood.

Posted by on 18 Oct. 2007

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About the Bahia Principe Grand Cayacoa - All Inclusive

Location Loma De Puerto Escondiao, Samana, Samana 32000

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Wireless Internet access not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Snorkeling included

Property Features

Bahia Principe Grand Cayacoa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Bahia Principe Grand Cayacoa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a spa tub, and a sauna. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Samana property.

  • 295 guestrooms or units
  • 5 levels
  • 5 buildings
  • 4 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (161.6 km / 100.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Cayacoa - All Inclusive offers 295 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Stocked minibar (free)
  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Las Dalias - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Orquidea - This restaurant serves dinner only. Reservations are required.

El Pescador - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Room service is available.

Spa Services

  • Hot stone massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Bahia Principe Grand Cayacoa - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • No pets or service animals allowed

Hotel Names

  • Bahia Cayacoa
  • Bahia Principe Cayacoa
  • Cayacoa Bahia Principe
  • Cayacoa Grand Bahia Principe
  • Grand Bahia Cayacoa
  • Grand Bahia Principe Cayacoa
  • Bahia Principe Cayacoa Inclus
  • Grand Bahia Principe Cayacoa All Inclusive Samana
  • Grand Bahia Principe Cayacoa Samana
  • Principe Cayacoa
  • Bahia Principe Grand Cayacoa
  • Grand Bahia Principe Cayacoa All Inclusive
  • Bahia Principe Grand Cayacoa - All Inclusive Samana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.travelocity.ca/Samana-Hotels-Bahia-Principe-Grand-Cayacoa---All-Inclusive.h127179-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.