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4.4 out of 5

"They don't have enough activities like other Hotels (volleyball at the beach or by the pool,Basket ball by the pool,).- All inclusive shouldn't be cha ... " More

By a verified traveller on Sun 31 Mar 2019

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Hotel Description

4-star beachfront property near Cayo Levantado Beach

Beachfront retreat

With a stay at this Samana property, you'll be steps from Cayo Levantado and within a 10-minute walk of Cayo Levantado Beach. Also, Marine Life Experience Cayo Levantado is within half a mile (1 km) and Samana Bay is within 6 miles (10 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and a nightclub. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 200 guestrooms also offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and flat-screen TVs with satellite channels.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bahia Principe Luxury Cayo Levantado - All Inclusive ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bahia Principe Luxury Cayo Levantado - All Inclusive

Everyone (2) Family (2)
4 out of 5
They don't have enough activities like other Hotels (volleyball at the beach or by the pool,Basket ball by the pool,).- All inclusive shouldn't be charge to use the Catamaran $40.00 US Dollars with 3 employees sitting by the Beach and the Catamaran laying down on the sand and nobody using it.-Service is Excellent and the Location is like Fantasy Island.-Sometimes is difficult to get Reservation for the Restaurants and when you pass by they are not full.-

Posted by on 31 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Yamilet Rosario- Customer Service Manager

Dear Luis, We appreciate that you took the time to comment about your experience during your last vacation with us. We truly regret to read about the inconveniences you could have. Our main objective is to achieve guests entire satisfaction. Please rest assure that we are taking your observations with great consideration and that appropriate measure will be taken with the aim of better service, in order to secure the valued service our guests deserved. Thank you for choosing our Hotel Luxury Bahia Principe Cayo Levantado as your holiday destination. Sincerely,

4 out of 5
I love that the place is so clean and staff is super friendly. Don’t like that it’s 2 1/2 hours from airport. Also that it was $225 fare to get to hotel.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Yamilet Rosario- Customer Service Manager

Dear customer, Please receive a warm greeting from all the staff in our Hotel Luxury Bahia Principe Cayo Levantado. Thank you for your comments and the high scores awarded. We are looking forward to welcome you back again in our little paradise in a near future. Regards,

5 out of 5
Luxury all inclusive island resort. From the moment we arrived by ferrry being greeted with cool towels and frozen cocktails to butlered accommodations, our family of four were treated to top notch service. The food in the buffet and specialty restaurants was excellent. The beach was beautiful, animation staff (Rolando & Erick) were phenomenal as they really made us feel like family. Great experience, well worth the price!!!

Posted by , from Duluth, USA on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Yamilet Rosario- Customer Service Manager

Dear Jonathan, Please receive warm greetings from all the staff in our Hotel Luxury Bahia Principe Cayo Levantado. First of all, we would like to thank you for your excellent review. Our staff is always happy to hear our guest feedbacks and is truly a pleasure to learn that you had a pleasant stay with us. Definitely we hope we can have the chance to welcome you again in a near future to be able to provide you a memorable experience, only with Bahia Principe Hotels & Resorts you are able to find the holiday of your dreams. Kind regards,

5 out of 5

Quiet Luxury

Pros: see above
Cons: see above
Location: see above
The hotel seeks to make you family, so you'll literally feel at home and of course come back. The food is outstanding, whether you eat the buffet or go to the specialty restaurants. Service is supreme at every location. The private beach offers plenty of lounging, snorkeling right off shore of the private beach and even better snorkeling off the public beach. The grounds are simply gorgeous. Staff is constantly grooming and cleaning the grounds. The beach bar is a treat with music constantly, staff seeking game players, and you never have to move to have a drink unless you choose to. The water sports center offers kayaking, snorkeling equipment, paddle boarding, and a catamaran. The entire staff does come to seem like family. I had a transportation mixup and Joel fixed it perfectly with no effort on my part. Some people may find the 2.5 hour drive from Santo Domingo a negative, but once on site it is well worth the drive.

Posted by , from Duncan, OK USA on 15 Sep. 2016

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5 out of 5

Amazing!!

Pros: Close restaurants, great place to just relax
This hotel was absolutely awesome! We stated in villa 31 room 105. I thought the villas were separate rooms but it's actually 4-5 rooms in one villa. The rooms were very clean and beautiful. Staff were very friendly and helpful. Food was amazingly delicious....make sure you walk over to the public beach and eat some real Dominican food-it's to die for-best I ever had! Beach was beautiful. Biggest downfall was the drive to the hotel. We rented a car which I highly advise against!!!! People drive like maniacs (wrong way on a one way) and natives will take advantage if you make a wrong turn. Get bus transportation to and from hotel!!! Trust me!!! Make sure you come in at closest airport to samana, not santo Domingo!!!!!

Posted by , from New York, NY, USA on 1 May 2012

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5 out of 5

Best of the Best!

The best caribbean hotel you could ever go to. 5 star +++++. The best price you'll ever get for a 5 star all-inclusive hotel. And you'll find you'll be a repeat customer. No put-on, read the reviews they speak for themselves. Sandals has nothing on this place.

Posted by , from myrtle beach, SC on 8 Feb. 2011

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3 out of 5

GRAN BAHIA PRINCIPE CAYOLEVANTADO

Hotel complex is very nice and beach is great. However, this hotel does not live up to 5-star billing with the quality of service and variety of food. My girlfriend and I were given a double-bed room (we had asked for a King) and had to wait for the next day to get the room changed. The air-conditioning system in the rooms and the entire complex is horrible. The rooms and restaurants can be uncomfortably humid if you're not geting a nice sea breeze. As far as the food is concerned, I've stayed at 3-star All-inclusives in Punta Cana that had much better variety of foods/fruits and some of the theme restaurants just don't cut it. The mediterranean restaurant couldn't get anything rght from the Greek Salad to the way the fish was cooked and even the dessert was terrible. This resort is also seriously lacking in nighttime entertainment that is so much a part of most resorts in the D.R. and it seemd to us that this is the way Management wanted it. This resort is not worth the price; You can get a lot more for your money elsewhere in the Dominican Republic!

Posted by on 21 Jun. 2009

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About the Bahia Principe Luxury Cayo Levantado - All Inclusive

Location Isla De Cayo Levantado, Samana, Samana 32000

All-inclusive Details

  • Kayaking included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Snorkeling included

Property Features

Bahia Principe Luxury Cayo Levantado - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Bahia Principe Luxury Cayo Levantado - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers an outdoor tennis court, a health club, and a spa tub. Free self parking is available. This 4-star Samana property is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (170.8 km / 106.1 mi)
  • Parking: Free self parking

Room Amenities

Bahia Principe Luxury Cayo Levantado - All Inclusive offers 200 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Samana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Don Pablo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mediterráneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Mud bath in spa
  • Sauna in spa
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18

Hotel Names

  • Luxury Bahia Principe Cayo Levantado-All Inclusive Samana
  • Luxury Bahia Principe Cayo Levantado All Inclusive/All Adult
  • Luxury Bahia Principe Cayo Levantado All Inclusive
  • Bahia Principe Luxury Cayo Levantado
  • Luxury Bahia Principe Cayo Levantado All Inclusive
  • Bahia Principe Luxury Cayo Levantado - All Inclusive Samana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.