2/10 Terrible
Greg B.
Nov 18, 2025
Disliked: Cleanliness
As we expressed to Maria, our host, on our very first afternoon at the property, as well as on the morning we left, we were deeply disappointed that that the property did not meet the qualities reflected in the online listing for VRBO. More important, there were several issues with the property that caused us to be concerned for our personal safety and health. When I described our concerns on the first day, she said I was welcome to leave. I asked for a complete refund and she refused. Given the hassles of changing flights or locations, we attempted to make the best of the stay there. Ultimately, for safety and health reasons, after two full days at the property we chose to leave. On the morning we departed, I also asked for a refund, and the host refused. Being unable to secure our personal safety while we sleep causes me concern in most places. But we were in Colombia. Home security was completely lacking. We could not secure the house because it had no door locks, no windows, absolutely nothing to prevent anyone from walking into the home on their whim. Two dogs did that every day and every night. The host’s home was safe and secure, however. When my wife went to ask the host for help on an issue, the gardener said the host was gone. He could tell because the host’s slider door was locked.Oddly, only our bedroom doors could be locked. Two of the bedrooms could only be locked from OUTSIDE, not inside the bedroom. Late one night, my wife heard noise and looked out the
Greg B.
Stayed 6 nights in Nov 2025