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5.0 out of 5

"I really enjoyed myself at the Portobelo Hotel. The location was in the heart of downtown and a very short walk to shops and the beach. I cannot rave ... " More

By a verified traveller on Wed 02 Jan 2019

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Hotel Description

3.5-star hotel near Spratt Bight Beach

Close to the beach

Within a 10-minute walk of the hotel, you'll find Spratt Bight Beach and Paintball San Andres. Coton Cay and North End are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport drop-off service. Enjoy the gym and free English breakfast each morning.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $218* Per night/room 20 Apr. - 21 Apr.

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Portobelo Plaza de las Americas ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Portobelo Plaza de las Americas

Everyone (2)
5 out of 5

Posted by on 27 Aug. 2021

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5 out of 5
I really enjoyed myself at the Portobelo Hotel. The location was in the heart of downtown and a very short walk to shops and the beach. I cannot rave enough about the staff: everyone was pleased, knowledgeable, and professional. The room was perfect for me and clean. The food from the breakyto the dinner was purely delicious 😋. The gym was just what I needed to workout 🏋️‍♀️ on my stay. The pool was also nice and relaxing. Again the staff were fantastic with places to visit, things to do, where to eat, etc. Maria in the restuarant, Leroy and Ashny at the front desk ( as well as the other staff, can’t remember their names) were unbelievable. I highly recommend this hotel as you won’t regret it. I will definitely be back there to stay again. In my opinion, Portobelo Hotel is 5 ⭐️ s.

Posted by , from NY, NY on 2 Jan. 2019

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About the Portobelo Plaza de las Americas

Location Avenida Las Americas 1A-101, San Andrés, 880001

Property Features

Portobelo Plaza de las Americas offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Portobelo Plaza de las Americas. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 3.5-star San Andrés hotel is smoke free.

  • 52 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • English breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport drop-off

Room Amenities

Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free English breakfast daily from 8:30 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Portobelo Plaza de las Americas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 20000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portobelo Plaza las Americas Hotel San Andres
  • Portobelo Plaza las Americas Hotel
  • Portobelo Plaza las Americas San Andres
  • Portobelo Plaza las Americas
  • Portobelo Plaza Las Americas
  • Portobelo Plaza de las Americas Hotel
  • Portobelo Plaza de las Americas San Andrés
  • Portobelo Plaza de las Americas Hotel San Andrés

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.