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H10 Playa Meloneras Horizons Collection

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Photo gallery for H10 Playa Meloneras Horizons Collection

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
A modern hotel with a unique architectural design featuring triangular roofs and large windows.
A spacious lobby with a reception desk, seating area, and a large bookshelf.
A terrace with a sofa, chairs, and umbrellas overlooking the ocean at sunset.
A restaurant with a view of the ocean, featuring wooden tables and chairs, and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Mar Caspio, 5, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, La Charca Lagoon
    ‪7 min drive‬
  • Place, Maspalomas Lighthouse
    ‪8 min drive‬
  • Place, Holiday World Maspalomas
    ‪10 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪31 min drive‬

Room options

View all photos for Exclusive Room (Privilege 2 Adults)

A hotel room with two beds, a patterned wall hanging, and two lamps on nightstands.

Exclusive Room (Privilege 2 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View (2 Adults)

A hotel room with a bed, a desk, a chair, a table, and a view of the ocean.

Deluxe Room, Ocean View (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room (2 Adults)

A hotel room with a bed, a desk, two chairs, a small table with a flower arrangement, and a sliding glass door leading to an outdoor area with a view of palm trees and a pool.

Superior Room (2 Adults)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Sea View (2 Adults)

A hotel room with two beds, a sofa, a small table, a chair, a desk, and a view of the sea.

Superior Room, Sea View (2 Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room (1 Adult)

A hotel room with a bed, a desk, two chairs, a small table with a flower arrangement, and a sliding glass door leading to an outdoor area with a view of palm trees and a pool.

Superior Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room (3 Adults)

A hotel room with a bed, a desk, two chairs, a small table with a flower arrangement, and a sliding glass door leading to an outdoor area with a view of palm trees and a pool.

Superior Room (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Sea View (1 Adult)

A hotel room with two beds, a sofa, a small table, a chair, a desk, and a view of the sea.

Superior Room, Sea View (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room, Sea View (2 Adults & 1 Child)

A hotel room with two beds, a sofa, a small table, a chair, a desk, and a view of the sea.

Superior Room, Sea View (2 Adults & 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room, Sea View (3 Adults)

A hotel room with two beds, a sofa, a small table, a chair, a desk, and a view of the sea.

Superior Room, Sea View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room (2 Adults & 1 Child)

A hotel room with a bed, a desk, two chairs, a small table with a flower arrangement, and a sliding glass door leading to an outdoor area with a view of palm trees and a pool.

Superior Room (2 Adults & 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Room (Privilege 2 Adults & 1 Child)

A hotel room with two beds, a patterned wall hanging, and two lamps on nightstands.

Exclusive Room (Privilege 2 Adults & 1 Child)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Room (Privilege 3 Adults)

A hotel room with two beds, a patterned wall hanging, and two lamps on nightstands.

Exclusive Room (Privilege 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Sea View (2 Adults & 1 Child)

A hotel room with a bed, a desk, a chair, a table, and a view of the ocean.

Deluxe Room, Sea View (2 Adults & 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Sea View (3 Adults)

A hotel room with a bed, a desk, a chair, a table, and a view of the ocean.

Deluxe Room, Sea View (3 Adults)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Double Room, Terrace (Doble Privilege 3 Adults)

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room, Terrace (Doble Privilege 3 Adults)

  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Double Room, Terrace (Doble Privilege 2 Adults & 1 Child)

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room, Terrace (Doble Privilege 2 Adults & 1 Child)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Double Room, Terrace (Doble Privilege 2 Adults)

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room, Terrace (Doble Privilege 2 Adults)

  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas hotel places you within 3 miles (5 km) of Maspalomas Dunes and Yumbo Shopping Center. Also, Playa de las mujeres is within half a mile (1 km) and Maspalomas Lighthouse is within 2 miles (3 km).

What's nearby

  • Meloneras Beach - 3 min walk - 0.3 km
  • La Charca Lagoon - 7 min drive - 1.9 km
  • Maspalomas Beach - 8 min drive - 2.3 km
  • Maspalomas Lighthouse - 8 min drive - 2.3 km
  • Holiday World Maspalomas - 10 min drive - 8.6 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Café Plaza - ‬19 min walk
  • ‪Restaurante Plaza - ‬15 min walk
  • ‪Las Dunas - ‬13 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪El Restaurante Riu Palace Meloneras - ‬15 min walk

About this property

H10 Playa Meloneras Horizons Collection

Family-friendly 5-star hotel near Yumbo Shopping Center
Some rates at H10 Playa Meloneras Horizons Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Playa Meloneras Horizons Collection offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the luxury H10 Playa Meloneras Horizons Collection. Limited free parking is available on a first-come, first-served basis.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 373 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • Meeting rooms
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
H10 Playa Meloneras Horizons Collection offers 373 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Please note this property enforces a strict dress code.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace
H10 Playa Meloneras Horizons Collection Hotel

Frequently asked questions

How close is H10 Playa Meloneras Horizons Collection to the airport?

H10 Playa Meloneras Horizons Collection is 22.4 mi (32-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

How much does it cost to stay at H10 Playa Meloneras Horizons Collection?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at H10 Playa Meloneras Horizons Collection on Jul 19, 2026 start from CA $351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does H10 Playa Meloneras Horizons Collection have an airport shuttle?

Airport shuttle services are not available at H10 Playa Meloneras Horizons Collection.

How close is H10 Playa Meloneras Horizons Collection to the beach?

This hotel is a short 9-minute walk from Playa de las mujeres and 8.4 mi (21-min drive) from Anfi Beach. Don't forget your sunscreen!

Does H10 Playa Meloneras Horizons Collection offer free breakfast?

H10 Playa Meloneras Horizons Collection offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at H10 Playa Meloneras Horizons Collection?

No, there is no casino at this hotel.

What time is check-in at H10 Playa Meloneras Horizons Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at H10 Playa Meloneras Horizons Collection?

This hotel offers free self parking.

Does H10 Playa Meloneras Horizons Collection have a pool?

H10 Playa Meloneras Horizons Collection features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does H10 Playa Meloneras Horizons Collection have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, al fresco dining, and a poolside location.

Does H10 Playa Meloneras Horizons Collection have a spa?

Pamper yourself with a day at Despacio Spa Centre, where you can enjoy mani/pedis, body wraps, and body treatments.

How close is H10 Playa Meloneras Horizons Collection to downtown San Bartolomé de Tirajana?

H10 Playa Meloneras Horizons Collection is 12.5 mi away from San Bartolomé de Tirajana.

H10 Playa Meloneras Horizons Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 784 reviews
Rating 8 - Good. 248 out of 784 reviews
Rating 6 - Okay. 61 out of 784 reviews
Rating 4 - Poor. 17 out of 784 reviews
Rating 2 - Terrible. 15 out of 784 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are wonderful here, warm, friendly, and really like a family
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Adam John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, great location, good dining options
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The room was fabulous and the size of the bed amazing. We liked the brick work and the privacy of the balcony.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with an amazing staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the grounds are beautiful and unique.
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Anasse

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate hotel-
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.
Stayed 6 nights in May 2023
Verified

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Simply great - we had a fantastic stay. Check-in fast. Staff very friendly. Comfortable, large rooms (superior sea view). Great choice of nice food. Enough sun loungers at the pool. Would definitely recommend this hotel.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Marie Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Top views top staff
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, fabulous view, great location but the food was very disappointing
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Jonathan Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gaudi designed hotel. Beautiful rooms with big balcony. Swimming pools in nice cactus gardens. Coeliac Dream for food. Big thank you to the Restaurant as the Chef will walk round with you and do seperate food. Great desserts. All staff very freiendly. Fantastic H10 Hotel.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was very aveyplace.
Stayed 6 nights in May 2024
Verified

6/10 Okay

Cheryl

Unusual architecture, lovely grounds and pool, close to Meloneras beach and pleasant 20 minute walk into Maspalomas. Buffet ok for breakfast but disappointing at dinner, food bland and lukewarm. Towels on sunbeds all day despite hotel policy of removing them.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Francis claude

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 11 nights in Apr 2025
Verified

4/10 Poor

Einar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star just by name

We stayed at H10 Meloneras for a week. Must say this was very disappointing. Service was bad and quality og the room was quite worn/old. Complained to reception about cleaning of the room and expected it to be fixed. But, nothing really happened, the dust was all over the furnitures. Right outside the resort was several nightclubs creating substantial noice and impossible to sleep for several nights. To list this resort as five star with rating 8,8 seems completely wrong.
Dust on table for several days
Dust/sand on desk for several days
Stayed 7 nights in Dec 2022
Verified

6/10 Okay

Marie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La chambre n’était pas propre, les draps, les linges et le peignoir avaient des taches. La chambre et mal nettoyé.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ei mitään valittamista mistään.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Wij hadden een zeer aangenaam verblijf. De kamer met terras heeft ons positief verrast en het personeel was erg vriendelijk en behulpzaam. We hebben privilege geboekt en dat is zeker een meerwaarde!
Zicht vanuit de kamer
Stayed 7 nights in Dec 2025