"Not a bad place or a bad part of town. Needed two beds for the night at a reasonable cost and that's what we got.  I'd stay here again.  " More

By ConrailVP, from Marysville, PA on Mon 20 May 2013

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Hotel Description

Motel near California State University San Bernardino in San Bernardino

In San Bernardino

Within 3 miles (5 km) of this San Bernardino motel, you'll find California State University San Bernardino and Community Hospital of San Bernardino. National Orange Show Events Center is within 9 miles (15 km) and Loma Linda University is within 12 miles (20 km).

Business services

Free self parking is available and the motel's multilingual staff can provide around-the-clock assistance. Traveling on business? Take advantage of the conference space and WiFi in public areas.

WiFi, satellite TV

The 115 guestrooms offer WiFi, satellite TV, and free local calls. Other amenities include hair dryers, desks, and free toiletries.

Economy Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$85 per night

Comfort Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Economy Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Double Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

San Bernardino Inn & Suites ratings based on 15 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for San Bernardino Inn & Suites

Everyone (5) Family (2)
2 out of 5
I liked how the staff at front desk was friendly. There was several issues I disliked at the hotel. First the hotel was rundown and dirty and in need of a lot of repair and maintenance. There was a lot of rough people who did criminal and illegal things. Also they didn't have apporiate size towels for showering.

Posted by on 1 Jun. 2019

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4 out of 5
Theres alot of homeless peiple outside the property and when i got into the room there was water all over the floor and dirty towels.

Posted by on 24 May 2019

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1 out of 5

Posted by on 3 Apr. 2019

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4 out of 5
The staff is excellent the manager is nice internet sucks coffee is really nasty but it's convenient because you have stores all around the motel

Posted by , from San berandion on 22 Sep. 2018

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1 out of 5
Hallway carpets and room carpet dirty. Stains on the walls in the room. Peeling paint. No towels or pillow cases in the room. Had to wait 4p minutes at the desk to receive. Windows and balcony door were unlocked and open when we entered the room. Other customer refused a refund after checking in and going to room to find someone in there and the room trashed.

Posted by on 18 Jun. 2018

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Comment from Hotel Management

29 Jun. 2018 by Guest Relations Manager

Dear guest, I want to apologize that your most recent stay with us did not go well. We take our reviews very seriously and will be looking into your comment on the cleanliness and call the attention of our housekeeping team to ensure we rectify issues appropriately.

2 out of 5

Outdated needs to be updated for the rates

For the rates that I paid I didn't expect such an outdated place. We did see some solisticated woman while going to our room. There is only one entrance to get in the place. My daughter and I agreed to not go outside the room alone. The tv stations all had static. We used flip flops while taking a shower. The tub was extremely stained dirty. I don't recommend this place to anyone.

Posted by , from Modesto on 19 Mar. 2017

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2 out of 5

Ok for the price

Coffee pot in room not working.light toilet an fan horribly noisy.unless your in your room with heat full blast the entire hotel cold no heat even in the area they have the breakfast area freezing..front desk persin. That checked us in was eating.then messed up our credit card we clearly explained to charge the deposit and the room.creating a huge pending amount on our checking.no apology when we checked out.just a ya we know we will fix.so it christmas we are away from home 3 days later still a hold on all those funds in our checking.proceed with caution.........

Posted by , from las vegas nv on 28 Dec. 2015

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4 out of 5

Splendidly Average

Not a bad place or a bad part of town. Needed two beds for the night at a reasonable cost and that's what we got.  I'd stay here again. 

Posted by , from Marysville, PA on 20 May 2013

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3 out of 5

Smoke in a non-smoker

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, department store close (walmart).
Cons: Poor breakfast
We were in a non-smoking room but someone previous to us smoked. I could tell because I am an ex-smoker. Probably something the staff couldn't help. I did inform the staff and when we returned to the room later in the day the smoke smell was gone. Perhaps because I asked them to change the spread. Breakfast was a disappointment, bagels, donuts stale, only fruit available was oranges. However, it was free!

Posted by on 3 Apr. 2012

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5 out of 5

Pleasant Stay

We have stayed here twice in two weeks for two separate trips to San Bernardino on business. The pool and hot tub were drained, which was a disappointment. Quiet, peaceful area on top of a hill and away from the street. Overall, two very good experiences.

Posted by on 28 Mar. 2009

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About the San Bernardino Inn & Suites

Location 2000 Ostrems Way, San Bernardino, CA 92407

Property Features

San Bernardino Inn & Suites offers its guests a vending machine, multilingual staff, and an elevator (lift). Event space at this motel measures 1000 square feet (93 square meters) and includes conference space. WiFi is available in public spaces for a fee. Free self parking is available. This San Bernardino motel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (33.4 km / 20.7 mi)
  • Train station: San Bernardino Santa Fe Depot (8.9 km / 5.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

San Bernardino Inn & Suites offers 115 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets: USD 25.00 per pet, per stay
  • Maximum 2 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hills Garden Hotel San Bernardino
  • Hills Garden Hotel
  • Hills Garden San Bernardino
  • Rodeway Inn Motel San Bernardino
  • Rodeway Inn San Bernardino
  • Days Inn San Bernardino University Parkway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.