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Hotel Casa de Familia de San Cristobal

3.5 star property
3.5-star Colonial hotel near Mesoamerican Museum of Jade

Choose dates to view prices

Photo gallery for Hotel Casa de Familia de San Cristobal

A dining area with multiple tables and chairs, a central decorative column, and a view of the outdoor garden.
A courtyard with potted plants, a wooden staircase, and a balcony with railings.
A spacious living area with a wooden floor, patterned chairs, a fireplace, and a chandelier.
A bedroom with a large bed, a desk, a TV, and a sliding glass door leading to a patio.
A two-story house with a balcony, a front door, and a small garden area with potted plants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a wooden floor, a window with curtains, a radiator, and a door leading to another room.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A bedroom with a wooden bed, nightstands, a mirror, and a wooden chair.

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A bedroom with two beds, wooden flooring, and a nightstand with a lamp.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A neatly made bed in a room with wooden flooring, a wooden headboard, and a nightstand with a lamp.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

A bedroom with a large bed, a desk, a TV, and a sliding glass door leading to a patio.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a wooden ceiling, a bed with white linens, a bedside lamp, a TV, and a desk with a chair.

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.A stay at this Barrio de La Merced hotel places you steps from Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Ex-Convent of Santo Domingo are also within half a mile (1 km).

What's nearby

  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Amber Museum of Chiapas - 3 min walk - 0.3 km
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • El Mezcalito
  • ‪Raices Restaurante - ‬1 min walk
  • ‪La Tertulia - ‬1 min walk
  • ‪Tamales Regionales - ‬2 min walk
  • ‪Café Bar Revolución - ‬3 min walk

About this property

Hotel Casa de Familia de San Cristobal

3.5-star Colonial hotel near Mesoamerican Museum of Jade
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Casa de Familia de San Cristobal. Limited free parking is available on a first-come, first-served basis.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 11 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1825
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Hotel Casa de Familia de San Cristobal offers 11 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 140 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 140.00 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • There is limited hot water on site.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal

Frequently asked questions

How close is Hotel Casa de Familia de San Cristobal to the airport?

Hotel Casa de Familia de San Cristobal is 48.3 mi (73-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Casa de Familia de San Cristobal?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa de Familia de San Cristobal on Sept 1, 2026 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa de Familia de San Cristobal have an airport shuttle?

Airport shuttle services are not available at Hotel Casa de Familia de San Cristobal.

Does Hotel Casa de Familia de San Cristobal offer free breakfast?

Free breakfast isn’t provided at Hotel Casa de Familia de San Cristobal, but English breakfast is offered for a fee of MXN 140.00 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Casa de Familia de San Cristobal?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa de Familia de San Cristobal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Casa de Familia de San Cristobal?

This hotel offers free self parking.

Does Hotel Casa de Familia de San Cristobal have a pool?

Hotel Casa de Familia de San Cristobal does not have a pool.

Does Hotel Casa de Familia de San Cristobal have a restaurant?

Hotel Casa de Familia de San Cristobal is home to Yuria Arte Culinario, which features Mexican cuisine.

Does Hotel Casa de Familia de San Cristobal have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa de Familia de San Cristobal to downtown San Cristóbal de las Casas?

Hotel Casa de Familia de San Cristobal is 0.2 mi away from San Cristóbal de las Casas.

Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 191 out of 226 reviews
Rating 8 - Good. 23 out of 226 reviews
Rating 6 - Okay. 7 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 2 out of 226 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful and friendly staff. It’s in downtown but still quiet. Makes it easy to walk almost anywhere (sights, restaurants, etc.).
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here and had a great stay.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and hotel located in walking distance of restaurants and activities in the town
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

elaine kang

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and staff was so kind attentive and helpful
Stayed 16 nights in Jul 2022
Verified review

10/10 Excellent

Sandeep K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars, property, restaurant - well done, our pleasure to stay with you
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very nice and excellent staff
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Irineo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and architecture of the building.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best!

Beautiful place, excellent courtesy.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and great service
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Ivana Papandrea Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of San Cristobal (5 minutes from main walking streets and square). Colonial style house, with clean and recently renewed rooms. The staff was friendly and helpful. Definitely recommended.
Verified review

10/10 Excellent

Robert Lockwood

Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Stayed 4 nights in Jun 2023