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Hotel Casa de Familia de San Cristobal

3.5 star property
3.5-star Colonial hotel near Mesoamerican Museum of Jade

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Photo gallery for Hotel Casa de Familia de San Cristobal

Front of property
Terrace/patio
Property entrance
Junior Suite
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min walk
  • Popular LocationSanto Domingo Handicraft Market10 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

10/10 Exceptional
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

10/10 Exceptional
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

10/10 Exceptional
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.A stay at this De La Merced hotel places you steps from Mesoamerican Museum of Jade and within a 5-minute walk of Plaza 31 de Marzo. San Cristóbal de las Casas Cathedral and Ex-Convent of Santo Domingo are also within half a mile (1 km).

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk
  • Plaza 31 de Marzo - 4 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Ex-Convent of Santo Domingo - 6 min walk
  • Santo Domingo Handicraft Market - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • Tamales Regionales - 1 min walk
  • El Fogon de Jovel - 2 min walk
  • Tarumba Restaurant - 2 min walk
  • Pipiri - 2 min walk
  • Restaurante el Secreto - 2 min walk

About this property

Hotel Casa de Familia de San Cristobal

3.5-star Colonial hotel near Mesoamerican Museum of Jade
There's a restaurant on site. WiFi is free in public spaces. Hotel Casa de Familia de San Cristobal also features tour/ticket assistance, a garden, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 11 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1825
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Hotel Casa de Familia de San Cristobal offers 11 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 190.00 for adults and MXN 120.00 for children
  • 1 restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 190.00 for adults and MXN 120.00 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • There is limited hot water on site.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal

Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 140 out of 165 reviews" "
Rating 8 - Good. 20 out of 165 reviews" "
Rating 6 - Okay. 4 out of 165 reviews" "
Rating 4 - Poor. 1 out of 165 reviews" "
Rating 2 - Terrible. 0 out of 165 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó mi estancia en este hotel. El personal de recepción y del restaurante muy amables y servicial. Resolvieron cualquier duda que tuve. Mi habitación siempre muy limpia y con lo necesario, la cama muy cómoda y olía muy bien.
Stayed 7 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
Beautiful place, excellent courtesy.
Stayed 5 nights in Dec 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very nice and excellent staff

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Stayed 2 nights in Nov 2023

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2023