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Hotel Sombra del Agua

Property class: 3.5
3.5-star Colonial hotel near San Cristóbal de las Casas Cathedral

Choose dates to view prices

Photo gallery for Hotel Sombra del Agua

An outdoor dining area with wooden tables and chairs, string lights, and potted plants.
A restaurant interior with wooden tables and chairs, hanging lights, and potted plants.
A neatly made bed with white and dark pillows, a wooden headboard, and a small wooden nightstand beside it.
A wooden door with a keyhole, set in a white-walled room with an arched doorway.
A hallway with stone flooring, white walls, and wooden beams.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a window with curtains, a bedside table with a lamp, and a wooden ceiling.

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed

A bed with a wooden headboard, two bedside lamps, and two pillows with a buttoned design.

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 2 Double Beds

A hotel room with two wooden beds, each with white bedding and dark pillows with yellow buttons. A small wooden nightstand with a lamp is between the beds.

Classic Room, 2 Double Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, wooden headboards, a bench, and a wall clock.

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed

A neatly made bed with a wooden headboard, two bedside lamps, and a black throw blanket.

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A neatly made bed with a wooden headboard, white pillows, and a dark throw blanket. There are two bedside lamps with patterned shades on either side of the bed.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A wooden bed with white bedding, two pillows, a bedside table with a lamp, and a small table with a lamp.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 2 Double Beds

A hotel room with two beds, a wooden bench, a wardrobe, and a shelf with towels.

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A neatly made bed with a wooden headboard, two white pillows, two brown pillows with yellow buttons, and a black throw blanket. There are two bedside lamps with wicker shades on wooden nightstands.

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A bedroom with a bed, bedside table, wooden wardrobe, and a bathroom with a towel rack.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

About the area

San Cristóbal de las Casas

Heart of San Cristóbal de las Casas.With a stay at this Zona Centro hotel, you'll be steps from San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. Museo de San Cristóbal and Plaza 31 de Marzo are also within half a mile (1 km).

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Ex-Convent of Santo Domingo - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪Café Bar Revolución - ‬1 min walk
  • ‪La Tertulia - ‬2 min walk
  • ‪Tortas Locas Hipocampo - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪La Salsa Verde - ‬1 min walk

About this property

Hotel Sombra del Agua

3.5-star Colonial hotel near San Cristóbal de las Casas Cathedral
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Sombra del Agua. The hotel can provide concierge services and wedding services.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Built in 1907
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sombra del Agua offers 78 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Similar properties

Building design
Casa del Alma Hotel Boutique & Spa
Zona Centro
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 342 reviews
The price is CA $202
CA $238 total
includes taxes & fees
Sep 17 - Sep 18
Casa del Alma Hotel Boutique & Spa

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 120 to 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children
  • Rollaway bed fee: MXN 450 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Holiday Inn San Cristobal-Espanol

Holiday Inn San Cristobal-Espanol Hotel

Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas

Hotel Sombra del Agua Hotel

Hotel Sombra del Agua San Cristóbal de las Casas

Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

How close is Hotel Sombra del Agua to the airport?

Hotel Sombra del Agua is 48.3 mi (73-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sombra del Agua?

As of Sept 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Sombra del Agua on Sept 27, 2026 start from CA $108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sombra del Agua have an airport shuttle?

Airport shuttle services are not available at Hotel Sombra del Agua.

Does Hotel Sombra del Agua offer free breakfast?

Free breakfast isn’t offered at Hotel Sombra del Agua, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 300 for adults, MXN 120 and 180 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel Sombra del Agua?

No, there is no casino at this hotel.

What time is check-in at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Sombra del Agua?

Free parking is not available at this hotel.

Does Hotel Sombra del Agua have a pool?

Hotel Sombra del Agua does not have a pool.

Does Hotel Sombra del Agua have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sombra del Agua have a spa?

There are no spa services available at this hotel.

How close is Hotel Sombra del Agua to downtown San Cristóbal de las Casas?

Hotel Sombra del Agua is 0.1 mi away from San Cristóbal de las Casas.

Hotel Sombra del Agua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, location and even better cuisine! Wonderful stay…
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Teona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely wonderful!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, comfortable bed/rood, hot water, friendly staff, great location short walk to main square, restaurant food/menu = fabulous, sister spa was great! we would definitely consider staying here again!!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, the location is perfect, cleanliness, everything is great!!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, hacienda vibe. Very close to all the major Attractions and downtown área. The staff was vey nice. I would highly recommend staying here.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great decor and service. Perfectly located and the restaurant is outstanding, amongst the 200 best in Mexico
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near most major attractions in town, excellent staff.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in San Cristobal, we couldn't have picked a better hotel with a better location. Great AC and great bedding. It would've helped to have closets and/or fridge but not a deal breaker.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms comfortable environment.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy coming here. Great ambiance and excellent food in the restaurant.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & beautiful colonial building.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was on the small side with only an interior window so it was darkish. The a/c was great. Both the rooms and public areas were nicely decorated. Beautiful old colonial building with high ceilings, centrally located. Great amiable helpful staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, clean rooms , friendly staff, good food at Tarumba, and perfect location
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Tom Leon

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy coming back here.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Zayra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very nice staff.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel!!!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful boutique hotel. I loved everything about it. Very conveniently located to everything. Very Walkable to all major restaurants cafes and landmarks. The only thing I would suggest is a coffee machine in the rooms for those who love there coffee early in the morning like me.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
lovely hote, great restaurant
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal y habitacion
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. It is a very clean hotel. The restaurant is very nice. All was good, except the property was noisy. Very noisy. On Saturday night there were people talking next to our room until 3 am. The rooms are not separate from the restaurant and sitting areas. All is open and connected. You year every noise.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Undoubtedly one of the most beautiful hotels in SC. Would stay again. The staff is phenomenal.
Stayed 5 nights in Oct 2025