There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.
WiFi is free in public spaces. Event space at this hotel measures 4408 square feet (409 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at Hotel Villa Mercedes. A free area shuttle within 3 kilometers is available. Free self parking is available.
Smoking is allowed in designated areas at this 4-star San Cristóbal de las Casas hotel.