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Within a 15-minute walk of this Downtown San Diego hotel, you'll find Waterfront Park and B Street Cruise Ship Terminal. USS Midway Museum and Petco Park are also within 2 miles (3 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Hilton Garden Inn San Diego Downtown/Bayside ratings based on 12 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Garden Inn San Diego Downtown/Bayside
Everyone (4)Couples (2)Family (5)
2 out of 5
Staff did not fix issue with lights and TV not working.
Posted by Sandra, from Streamwood on 30 Mar. 2024
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Comment from Hotel Management
31 Mar. 2024
by Asst. General Manager
Dear Sandra, We sincerely apologize for the inconvenience you experienced with the maintenance issues during your stay. Your feedback is concerning, and we regret not promptly resolving these issues for you. Rest assured; we will address this with our team to ensure such problems are promptly addressed in the future. Please accept our apologies for any frustration this may have caused, and we would be grateful for the opportunity to welcome you back for a more enjoyable experience. Carrie AndersonAsst. General Manager
5 out of 5
Excellent pool and spa. Hillton quality all the way
Posted by RICHARD, from GUILFORD on 24 May 2023
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Comment from Hotel Management
26 May 2023
by General Manager
Dear Richard, Thank you for choosing the Hilton Garden Inn San Diego Downtown/Bayside for your recent stay and for sharing your experience. We were pleased to read you enjoyed your time at the pool and spa! We hope to have the pleasure of hosting you again soon.Carrie AndersonAsst. General Manager
5 out of 5
Posted by Galen, from Indio on 5 Dec. 2021
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Comment from Hotel Management
6 Dec. 2021
by Asst. General Manager
Galen, thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn San Diego Downtown/Bayside. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Carrie Anderson Asst. General Manager
5 out of 5
Posted by Galen, from Indio on 4 Dec. 2021
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Comment from Hotel Management
13 Aug. 2022
by Asst. General Manager
Dear Galen, thank you for the perfect rating. We are glad you had a wonderful time at the Hilton Garden Inn San Diego Downtown/Bayside. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.
Carrie Anderson
Asst. General Manager
4 out of 5
It was a great location. Didn’t like our room- horrible view. Very creepy
Posted by Susan on 19 Oct. 2021
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Comment from Hotel Management
19 Oct. 2021
by Asst. General Manager
Susan, thank you for reviewing your stay at Hilton Garden Inn San Diego Downtown/Bayside. We appreciate you pointing out our ideal location. However, we regret the room you were in did not meet your expectations. We value your feedback and hope to welcome you back soon.
Carrie Anderson,
Asst. General Manager
2 out of 5
Posted by Susan on 18 Oct. 2021
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Comment from Hotel Management
13 Aug. 2022
by Asst. General Manager
Dear Susan, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.
Carrie Anderson
Asst. General Manager
2 out of 5
No free parking. No self parking available. Valet parking was $45/day even if you’re staying in the hotel. Will not reserve room anymore.
Posted by JOCELYN, from CHULA VISTA on 24 Sep. 2021
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Comment from Hotel Management
29 Sep. 2021
by Carrie
Thank you for providing feedback. We share your frustration with parking and being downtown, where parking is limited, we are unable to provide free, self parking. We hope you give us another chance in the future.
1 out of 5
At check in, I was asked if I wanted to use a different card for the deposit than the one on file. I said yes, please use this other card for the deposit. After we got back home, I noticed I was charged for the whole stay with the card I booked online with AND with the card I asked to be used just for the deposit. It took three phone calls & three days to resolve the issue. (Refunded on “deposit card”) one person tried to convince me that the charge on my card, which was more than the stay itself, was just the deposit & it’ll be back in my account in ten days. Also, in the first 10 min we were in the room, my husband tried to make coffee & when he added the creamer it came out chunky & rotten like cottage cheese. We called the front desk & asked for new coffee & creamer because ours was rotten. They said it’ll be sent right up, we waited 2 hours & nothing. So we left to eat & came back & when we arrived, we asked the front desk for creamer because ours was rotten & we didn’t receive the earlier one we called about. They said they’ll look, they didn’t have any downstairs but they’ll send someone from a different floor. When we received the creamer, all three that they brought us came out chunky, again. We booked this hotel because it had good ratings and looked very nice online. We were celebrating our 6 year wedding anniversary with a staycation while our son spent the night with grandma. We made the best of it but we won’t be staying here again or recommending it to others
Posted by Gina on 22 Sep. 2021
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Comment from Hotel Management
29 Sep. 2021
by Carrie
Thank you for staying with us and providing feedback. We are so sorry you had so many issues and glad that Rene was able to get it fixed for you. Thank you for letting us know about the creamer; that is absolutely unacceptable and I'll let our Housekeeping team know to inspect all the rooms. We are so sorry that you did not enjoy your stay with us. We hope you give us another chance in the future.
4 out of 5
Posted by Delaney on 21 Sep. 2021
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3 out of 5
Was put on hold each time I called guest services for longer than acceptable.
Television was not working, had to call for an engineer three times
Advertise food and cocktails from 7a-10p, restaurant was closed at 9:30pm
Posted by a verified traveller on 2 Jul. 2021
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About the Hilton Garden Inn San Diego Downtown/Bayside, CA
Hilton Garden Inn San Diego Downtown/Bayside offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn San Diego Downtown/Bayside. For a fee, parking is available. This 3.5-star San Diego hotel is smoke free.
204 guestrooms or units
6 levels
Meeting rooms
2303 sq ft of conference space
214 sq m of conference space
Built in 2016
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Terrace
Outdoor picnic space
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Train station: San Diego Santa Fe Depot (1.8 km / 1.1 mi)
Metro station: County Center - Little Italy Station (0.6 km / 0.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Hilton Garden Inn San Diego Downtown/Bayside offers 204 accommodations with MP3 docking stations and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Pull-out sofa bed
MP3 dock
In-room dining (limited hours)
LCD television
Refrigerator
Microwave
Cribs (free)
Housekeeping (daily)
Local calls (free)
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Bayside Kitchen + Bar - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per accommodation, per night, plus a deposit of USD 125.00 per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 5.00–20.00 per person
Covered valet parking fee: USD 55.00 per night (in/out privileges)
Pet deposit: USD 125.00 per stay
Pet fee: USD 75 per accommodation, per night
Service animals are exempt from fees
Late check-out fee: USD 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn San Diego Downtown/Bayside
Hilton Garden Inn Downtown/Bayside
Hilton Garden San Diego Downtown/Bayside
Hilton Garden Downtown/Bayside
Hilton Garden Inn San Diego Downtown/Bayside CA Hotel
Hilton Garden Inn Downtown/Bayside Hotel
Hilton Garden Inn San Diego Downtown/Bayside CA
You should know
Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
