Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property
3-star hotel in Carmel Mountain Ranch

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-size fridge, microwave, stovetop, dishwasher
Outdoor pool, sun loungers
Free daily buffet breakfast
Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪21 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(23 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(55 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom)

  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

8.0 out of 10
Very good
(19 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

San Diego

Carmel Mountain Ranch stay.Your stay at this Carmel Mountain Ranch hotel places you within 2 miles (3 km) of Carmel Mountain Plaza and Carmel Mountain Ranch Golf Course. Old Poway Park and Iron Mountain are also within 6 miles (10 km).

What's nearby

  • Carmel Mountain Plaza - 12 min walk - 1.0 km
  • Carmel Mountain Ranch Golf Course - 3 min drive - 2.3 km
  • Mission Bay - 19 min drive - 41.0 km
  • San Diego Zoo - 21 min drive - 37.3 km
  • San Diego Convention Center - 22 min drive - 40.3 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 17 min drive
  • San Diego, CA (SEE-Gillespie Field) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪The Stand - ‬14 min walk

About this property

Sonesta ES Suites San Diego - Rancho Bernardo

3-star hotel in Carmel Mountain Ranch
Sonesta ES Suites San Diego - Rancho Bernardo offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Sonesta ES Suites San Diego - Rancho Bernardo. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny home away from home.

Clean, quiet room, good breakfast options. Could have used more hangers; only four were provided. Missing a fork, and the ice maker did not work.
Stayed 4 nights in Sep 2025

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for breakfast and the chocolate chip cookies, in the afternoon!!
Stayed 5 nights in Sep 2025

8/10 Good

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. Nice staff.
Stayed 2 nights in Sep 2025

4/10 Poor

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is good but staff don’t greet or thank you when checking in and out. If you are looking for good services look else where
Stayed 1 night in Sep 2025

10/10 Excellent

Masako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Andrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was good. The hotel itself needs renovation and a thorough cleaning. The bed linen is outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a lovely quiet leafy suburb with easy shopping and dining nearby. Staff were very friendly. We paid the small difference to upgrade to a suite and very glad we did as the extra space and facilities were excellent.
Stayed 1 night in Sep 2025

8/10 Good

Leisle

Travelled with family and small children
Room was dusty, spots on the comforter. Chair in our room was so old. Elevator was dirty and I don’t know how long it had been since they vacuumed the hallways. Needed some TLC.
Stayed 2 nights in Sep 2025

4/10 Poor

Aviance

Travelled with family and small children
The staff are very nice. The outside of the property looks nice, the area is great but the linens were dirty. My pillowcase had makeup and dirt all over it and the bathroom smelled moldy. The couches look old and soiled. They need new furniture and new linens.
Stayed 2 nights in Sep 2025

6/10 Okay

Atsuko

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
They gave our room to somebody else by mistake then sent us to a room smaller than the one we reserved. Then we complained to be told 1 bedroom was no longer available. Then afterwards they finally put us in a 2 bedroom but the room was full of ants and not very clean
Stayed 2 nights in Sep 2025

4/10 Poor

Tamora

Disliked: Staff & service

Water ants

For the most part it was clean. But it had water ants and they showed up at night and it was alot!! They couldn't change my room that night and wanted me to wait around instead of enjoying my vacation to give me another room. And didn't offer any kind of discount.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was really nice, we enjoyed our stay!
Stayed 5 nights in Sep 2025

4/10 Poor

frederic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Jaime, Santa Paula

Disliked: Staff & service, property conditions & facilities
Parking was very convenient
Stayed 1 night in Sep 2025

8/10 Good

Angelica

Travelled with family, Business traveller
Liked: Staff & service
This is a very nice hotel, and I love that it is suite-style with a kitchen in every room. My stay was very comfortable, and the front desk attendants were all very nice and helpful. The breakfast was also very plentiful and with a good variety of items. My only complaints are that my unit had an ant infestation in the bathroom and bathroom sink areas, they don’t give enough towels considering housekeeping doesn’t come into the room during the stay, parking is very tight, especially when people park large trucks/vans or guests park over the parking space line, and that only one person is staffed at the desk at a time. On two occasions, I went down to the desk and had a long wait time because the attendant was addressing a guest issue. I know companies are trying to cut costs, but folks working in customer service should never be left alone to serve guests. There should always be at least two people. But, overall, I am glad that I found this hotel, and would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and calm place, overall good stay
Stayed 1 night in Sep 2025

2/10 Terrible

Cathy

I had a connecting flight from St Louis to Phoenix before flying to San Diego. The flight took off and 20 min later, the pilot announces that there was smell of smoke and that the plane was being turned around back to STL. It took 3 hrs just to get my luggage back. I did try calling your hotel, but was told It involved a 3rd party. I purchased booking protection plan, so hoping I get a refund due to the unusual circumstances.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love your peanut butter cookies!! Happy to cook again...it feels like home!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Tania

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was filthy, the pool was filthy. The exterior of the hotel was nice. I was switched from a recently renovated room to a very old one. There were dead bugs in the kitchen cabinets where the pots were, greasy furniture & mold on the tiles in the main bathroom shower.
Stayed 2 nights in Sep 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest up.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, great breakfast, great place to stay!

This was a great place to stay for the price. The breakfast in the morning was really good.❣️ my grandchildren, especially light having pancakes and sausage before we headed out for the days activities. Nothing like starting with a full belly.😍 Thank you, Theresa Anderson
Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Stayed 2 nights in Sep 2025

4/10 Poor

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great. Unfortunately the cleanliness was not. The towels had makeup of them. I don’t even think they were washed. This is more of a house keeping issue. Nobody came to clean the room while we were there and we had to keep throwing out the trash ourselves. The dishes were dirty. My daughter grabbed ice from the freezer and found a hair in the ice cube upon putting it in her mouth. The walls were not wiped down. There was already a washcloth in the garbage which makes me think they are not really cleaning. There was also something that looked like dried pee on the floor next to the toilet on the floor. When I put a towel on the ground because I felt disgusted with the floor, the towel was literally a dark brown on the opposite side. Which means there is no mopping happening. We paid over 400 for just two days. Wish we would have listened to the reviews.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was great. Price was great. Breakfast was not that great. Restrooms had a smell of wet rag.
Stayed 1 night in Sep 2025