Certainly! Hereâs your updated one-star review:
Terrible Experience â Unsafe and Filthy
I had a horrible stay at Royal Hotel San Fernando, Trinidad with my family of four in two separate rooms. Both rooms had serious issues. The bathrooms were disgustingâthe shower curtains had holes, the toilets wouldnât flush, and the floors were dirty. When taking a shower, the water didnât drain properly, leaving us standing in a pool of water. The biggest issue was safetyâthe front door in one of the rooms wouldnât lock, and when I asked to change rooms, I was told there was no maintenance on-site. This hotel is poorly maintained, unsafe, and absolutely not worth the money. Avoid at all costs!
Numerous insects entering the room when we spoke to management about the issue they said there is nothing they can do .. the bed sheets had us itching and the iron was missing had to borrow from the adjacent room guest very disappointed by picture displayed on site
I am currently staying at the place( 12-15/02/2025. The shower then and now is a DISGRACE. I did complain multiple times to the management. Collecting a USD 170 per night and very bad shower. Especially when you go to work at 5am.
Itâs utterly BAD.
Iâll definitely look for another option just for the sake of a good SHOWER. Total reckless behavior from management.
The property is close to my family which was a plus but on the other hand for the price you are paying the rooms are in need of upgrading. There is also a challenge with the red worms, i woke up in the middle of the night to see one right by my side and also in the room.
This prpperty ,is a gem in San Fernando..all the employees are so kind and friendly helpful..well spoken...I am happy I choose to spend my New Years here with my nephew.The breakfast buffet was excellent It is a rustic hotel with a charm. I love it.The rooms were also very clean with all amenities.
The staff were friendly, helpful and professional. The meals were delicious The area was quiet and the price was affordable. I recommend this hotel to anyone visiting San Fernando. I will definitely stay at this resort in the future