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The Atrium Hotel

2.5-star property
611 San Bruno Avenue East, San Bruno, CA 1-855-887-0424
4.4 out of 5
Excellent!
See all 15 travelocity Reviews

"Cleanness and closed to airport " More

By a verified traveller on Wed 30 Aug 2023

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Hotel Description

Enjoy the free airport shuttle at this San Bruno hotel

Near the airport

At this San Bruno hotel, you'll be within 3 miles (5 km) of South San Francisco Convention Center and 6 miles (10 km) of San Francisco Bay. Santa Cruz Mountains and Serramonte Center are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, free newspapers, and free self parking. Enjoy freebies like buffet breakfast and a roundtrip airport shuttle There's luggage storage and multilingual staff can provide around-the-clock assistance.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $150* Per night/room 24 Apr. - 25 Apr.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, 2 Bedrooms, Non Smoking, Jetted Tub

Bed Count 2 King Beds Maximum Occupancy 5 Max

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Atrium Hotel ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Atrium Hotel

Everyone (10) Couples (1) Family (3)
5 out of 5

Posted by on 22 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by The Atrium Hotel Management

Dear Marseille,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at The Atrium Hotel SFO. We would love to host you again on your next visit to The Atrium Hotel SFO. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,The Atrium Hotel Management

5 out of 5
Cleanness and closed to airport

Posted by on 30 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by The Atrium Hotel Management

Dear Teresa O,Thank you so much for the PERFECT SCORE review.  We are glad to see that you had a wonderful stay at The Atrium Hotel SFO.  We work tirelessly to ensure our guests experience the best hospitality in San Bruno.  Again, we are so glad you enjoyed your stay and we would love to host you again.Thank You,The Atrium Hotel Management

5 out of 5
I was great would do it again

Posted by , from menomonee falls on 17 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by The Atrium Hotel Management

Dear ALAN,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at The Atrium Hotel SFO. We work tirelessly to ensure our guests experience the best hospitality in San Bruno. Again, we are so glad you enjoyed your stay and we would love to host you again.Thank You,The Atrium Hotel Management

5 out of 5

Posted by on 22 Feb. 2023

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Comment from Hotel Management

7 Apr. 2023 by The Atrium Hotel Management

Dear Raymond A,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at The Atrium Hotel SFO. We would love to host you again on your next visit to San Bruno.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,The Atrium Hotel Management

1 out of 5
I felt very unsafe as homeless people were hanging out by the property We were not allowed to see the room prior to signing there was nowhere to eat near the property the elevator for the hotel was ten feet from the curb

Posted by on 22 Aug. 2022

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Comment from Hotel Management

22 Aug. 2022 by Management

Dear Ken,We would like to thank you for providing commentary based on your experience. We are very sorry we could not provide you with the stay you were expecting. We have excellent building security and consider safety to be our top priority. Sincerely,Management

5 out of 5
Parking

Posted by on 19 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by Management

Dear Lynda, We would like to thank you for taking the time to complete a survey based on your reservation. We appreciate your strong feedback very much! Sincerely, Management

5 out of 5
Clean property, courteous and helpful staff, ideal location. There was a small problem with the room. It was addressed immediately and fixed permanently first thing the next morning.

Posted by , from HATHAWAY PINES on 28 Feb. 2022

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Comment from Hotel Management

3 Mar. 2022 by Sunil Bhas

Dear Jane, We would like to thank you for taking the time to complete an online survey based on your stay with us. We appreciate your feedback very much and we're glad to know you had a wonderful stay with us! Sincerely, Management

4 out of 5
Airconditioner was noisy... otherwise hreat place.

Posted by on 19 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Sunil Bhas

Dear Guest, We'd like to thank you for taking the time to complete our online survey. We are glad that for the most part your stay was enjoyable. We appreciate your feedback and hope to see you again soon! Sincerely, Management

4 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

9 Jan. 2020 by Sunil Bhas

Dear Guest, Thank you for taking the time to complete our online survey. We appreciate your great score and feedback for us and look forward to seeing you again soon! Sincerely, Management

4 out of 5
Good. Just fine and close to airport and a bit noisy, but no big deal

Posted by on 14 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Sunil Bhas

Dear Guest, Thank you for taking the time to complete our online survey regarding your stay with us. We appreciate your feedback and hope that you will consider staying with us next time you are in the area! Sincerely, Management

About the The Atrium Hotel

Location 611 San Bruno Avenue East, San Bruno, CA 94066

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A roundtrip airport shuttle is free at scheduled times. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at The Atrium Hotel. Free self parking is available. This San Bruno hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • Built in 2002
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Bruno Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Atrium Hotel offers 29 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 43-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This San Bruno hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property offers airport shuttle pickup service from 5 AM to 9 AM and 5 PM to 10 PM.

The Atrium Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn San Francisco Airport West
  • Comfort San Francisco Airport West
  • Comfort Inn San Bruno
  • Comfort Inn & Suites San Francisco Airport East Hotel San Bruno
  • Comfort Inn And Suites San Francisco Airport East
  • San Bruno Comfort Inn
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.