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Hotel Exelsior

3.0 star property
3-star hotel perfect for exploring San José de Cúcuta

Choose dates to view prices

Photo gallery for Hotel Exelsior

Breakfast and lunch served
Standard Triple Room | Bathroom
Standard Triple Room
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Explore the area

View in a map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
  • Place, San Jose Cathedral
    ‪3 min walk‬
  • Place, Colon Park
    ‪5 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪8 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Junior Room

Junior Room

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room Standard with Street View

Free WiFi, bed sheets

Quadruple Room Standard with Street View

  • 17 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Suite Superior with Street View

Free WiFi, bed sheets

Quadruple Suite Superior with Street View

  • 20 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite with Street View

Free WiFi, bed sheets

Suite with Street View

  • 20 sq m
  • Sleeps 5
  • Free WiFi

About the area

San José de Cúcuta

City center stay.Within a 5-minute walk of the hotel, you'll find San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within half a mile (1 km).

What's nearby

  • San Jose Cathedral - 3 min walk - 0.3 km
  • Cucuta Museum of Culture - 5 min walk - 0.4 km
  • Colon Park - 5 min walk - 0.4 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Pocho Pasteles - ‬4 min walk
  • ‪Shanghai Gold House Ventura Plaza - ‬6 min walk
  • ‪Juan Parrilla - ‬6 min walk
  • ‪Damodara - ‬3 min walk
  • ‪carleto - ‬8 min walk

About this property

Hotel Exelsior

3-star hotel perfect for exploring San José de Cúcuta
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Exelsior also features laundry facilities, room service (during limited hours), and a front-desk safe.

This 3-star San José de Cúcuta hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Dining venue
Hotel Exelsior offers 25 accommodations with complimentary toiletries. 30-inch LCD televisions come with cable channels. Bathrooms include showers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 30-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 33 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Exelsior Cucuta

Hotel Exelsior San José de Cúcuta

Exelsior San José de Cúcuta

Hotel Hotel Exelsior San José de Cúcuta

San José de Cúcuta Hotel Exelsior Hotel

Hotel Hotel Exelsior

Exelsior

Exelsior San Jose De Cucuta

Hotel Exelsior Hotel

Hotel Exelsior San José de Cúcuta

Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

How close is Hotel Exelsior to the airport?

Hotel Exelsior is 3.3 mi (15-min drive) away from the Cucuta (CUC-Camilo Daza Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Exelsior?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Exelsior on May 29, 2026 start from CA $44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Exelsior have an airport shuttle?

Airport shuttle services are not available at Hotel Exelsior.

Does Hotel Exelsior offer free breakfast?

Hotel Exelsior offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Exelsior?

No, there is no casino at this hotel.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Exelsior?

Free parking is not available at this hotel.

Does Hotel Exelsior have a pool?

Hotel Exelsior does not have a pool.

Does Hotel Exelsior have a restaurant?

Hotel Exelsior is home to Ramsis, which features international cuisine.

Does Hotel Exelsior have a spa?

There are no spa services available at this hotel.

How close is Hotel Exelsior to downtown San José de Cúcuta?

Hotel Exelsior is 1.5 mi away from San José de Cúcuta.

Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 160 reviews
Rating 8 - Good. 35 out of 160 reviews
Rating 6 - Okay. 18 out of 160 reviews
Rating 4 - Poor. 3 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable
Stayed 1 night in Feb 2026

10/10 Excellent

Elias

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in the middle of town Easy access to lots of places
Stayed 1 night in Sep 2025

10/10 Excellent

Perlita

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location , nice staff
Stayed 1 night in May 2025

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Mar 2025

10/10 Excellent

Norexsi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

Eddy Marina

Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS, ATLANTA

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Williams David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones comodas y limpias y un desayuno exelente
Stayed 1 night in Nov 2022

10/10 Excellent

Sergio

Stayed 1 night in Nov 2022

8/10 Good

Jose Alejandro

10/10 Excellent

Cesar Ramón

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

6/10 Okay

Alessandro

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Stayed 1 night in Jan 2021

10/10 Excellent

Alessandra, Miami

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel, service and location but the best was the breakfast:)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Stayed 1 night in Oct 2018

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort