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Sheraton San Jose Hotel, Costa Rica

4.0 star property
4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

2 bars/lounges, poolside bar
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Place, Multiplaza Mall Escazu
    ‪5 min walk‬
  • Place, Avenida Escazú Shopping Center
    ‪2 min drive‬
  • Place, Hospital Cima San José
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Panoramic View, High Floor)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Panoramic View, High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Panoramic View, High Floor)

Club Room, 2 Queen Beds (Panoramic View, High Floor) | Mountain view

Club Room, 2 Queen Beds (Panoramic View, High Floor)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom, Bathtub (Panoramic View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Bedroom, Bathtub (Panoramic View)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Living room

Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

  • Sleeps 3
  • 1 King Bed

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Bar (on property)

Hyatt Centric San José Escazú

San Rafael
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 171 reviews
The price is CA $159
CA $179 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Centric San José Escazú

About the area

Guachipelin

In shopping district.A stay at this hotel places you within half a mile (1 km) of Multiplaza Mall Escazu and 6 miles (10 km) of Sabana Park. National Stadium of Costa Rica and Museum of Costa Rican Art are also within 6 miles (10 km).

What's nearby

  • Multiplaza Mall Escazu - 5 min walk - 0.5 km
  • Plaza Itskazú - 14 min walk - 1.2 km
  • Plaza Tempo - 18 min walk - 1.5 km
  • Avenida Escazú Shopping Center - 2 min drive - 2.2 km
  • Hospital Cima San José - 2 min drive - 2.2 km

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Zambra - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Market - ‬9 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪Ivory Garden - ‬1 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center
Sheraton San Jose Hotel, Costa Rica offers its guests an outdoor pool, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5651 square feet (525 square meters) and includes a conference center. A casino, a terrace, and multilingual staff are also featured at the business-friendly Sheraton San Jose Hotel, Costa Rica. An area shuttle within 300 meters and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star San Rafael hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5651 sq ft of conference space
  • 525 sq m of conference space
  • Built in 2013
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Similar properties

Bar (on property)
Hyatt Centric San José Escazú
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 171 reviews
The price is CA $159
CA $179 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Centric San José Escazú

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 6 2025 to December 8 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 52000
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Reviews

Sheraton San Jose Hotel, Costa Rica Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 729 out of 1009 reviews
Rating 8 - Good. 187 out of 1009 reviews
Rating 6 - Okay. 52 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

Reviews

10/10 Excellent

ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the way.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in San José

Great hotel with wonderful friendly staff. We had a lovely stay
Stayed 1 night in Aug 2025

6/10 Okay

Charlie

Liked: Cleanliness, staff & service
Decent property staff was friendly couldnt get guest services nor room service to answer the phone few times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Orit

Stayed 1 night in Aug 2025

8/10 Good

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boiling water in the shower

We are regular guests at the hotel, all rooms have a problem with boiling water in the shower. I have already written about this once. The water heating system is not set correctly and can cause burns.
Stayed 1 night in Aug 2025

8/10 Good

Jose Miguel, Tegucigalpa

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre nos gusta quedarnos en el sheraton de Escazú. Buena atención. Está vez no me gustó mucho el desayuno en especial los huevos revueltos que tenían disponibles.. mejor pedir un omelette.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristine Adams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helena-Kelleese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

8/10 Good

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel room, basic. Clean. I would stay there again.
Stayed 5 nights in Jul 2025

8/10 Good

jay, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff is great. The room, had a issue woth a dirty/stained towel prevented as clean/fresh. The 2 bed room, can sleep 4, had 2 bath towels and only 1 face/wash cloth. The bottom floor, back 1/4, of the hotel is vacant/unfinished. Its a older hotel too. The pool is small vs how its portrayed online with photography and chares a crammed area with a restaurant, very odd. There is a casino onsite, but, has less slot machines than it previously had. The casino was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Great breakfast Please clean the windows in the pool area
Stayed 1 night in Jul 2025

10/10 Excellent

Jia

Stayed 1 night in Jul 2025

10/10 Excellent

Attilio Vince

Stayed 5 nights in Jul 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Mejorar la limpieza de los baños tanto de los cuartos como del restaurant nuevo
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the overall stay was excellent. I was particularly impressed with the two ladies at the front desk, Ariana and Janiua.
Stayed 1 night in Jul 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great and luxurious!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasper

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Amenities
The property was beautiful. I loved eating by the pool in the evening. I wish it had been closer to the airport. When it said it was only 16 minutes away from the airport I assumed it would be a short drive, but it was pretty complicated getting there. However, the service was wonderful and the property was beautiful.
Stayed 1 night in Jun 2025

10/10 Excellent

Marieta

Stayed 2 nights in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and staff was able to accommodate us with early check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Suman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Janardhana Sai, Ashburn

Stayed 2 nights in Jun 2025