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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel near Santa Clara County Fairgrounds in San Jose

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Pool
Reception
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Santa Clara County Fairgrounds
    ‪15 min walk‬
  • CSU San Jose State University
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Jose

City center stay.Your stay at this South San Jose hotel places you within 3 miles (5 km) of Santa Clara County Fairgrounds and CSU San Jose State University. Also, San Jose McEnery Convention Center is within 3 miles (5 km) and San Jose Center for the Performing Arts is within 6 miles (10 km).

What's nearby

  • Santa Clara County Fairgrounds - 15 min walk - 1.3 km
  • CSU San Jose State University - 4 min drive - 3.6 km
  • San Jose McEnery Convention Center - 6 min drive - 7.5 km
  • SAP Center at San Jose - 6 min drive - 7.9 km
  • Santana Row Shopping Center - 10 min drive - 13.6 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Thanh Son Tofu - ‬2 min drive
  • ‪The Boiling Crab - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds in San Jose
SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 3 nights in May 2025

6/10 Okay

Yuritzi

Travelled with partner
Disliked: Amenities
It’s a nice hotel. But there was noise all night our next room was parting all night and you can hear everything.
Stayed 1 night in May 2025

10/10 Excellent

Kirstin

Stayed 1 night in May 2025

8/10 Good

Elizabeth

I always stay here and always have great customer service .
Stayed 1 night in May 2025

2/10 Terrible

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No rest

I couldn't rest because my room window was facing was facing a busy street and there was traffic all night, siI have to hear cars passing all night
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Aiswarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

mark anthony

Liked: Amenities, property conditions & facilities
..
Stayed 2 nights in May 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and professional.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Stayed two nights. Noisy weekenders, but was able to sleep well!
Stayed 2 nights in Apr 2025

8/10 Good

ROBYN

Stayed 1 night in Apr 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 2 nights in Apr 2025

2/10 Terrible

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff andgood breakfast. Room is clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have used more meat variety but only so much so understandable. There was one small cleaning problem but very good mostly. The staff went beyond what they had to making the stay good. Laundry is coin operated so you have been warned
Stayed 4 nights in Mar 2025

8/10 Good

Jata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating when I requested for an early check in.
Stayed 2 nights in Apr 2025

6/10 Okay

Stacie

Stayed 1 night in Mar 2025

8/10 Good

hoan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not free
Stayed 2 nights in Mar 2025

6/10 Okay

Cesar, Austin

Stayed 1 night in Mar 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

pete

Liked: Cleanliness, staff & service
Disliked: Amenities
its an average hotel did not like they charge you $10 a day per parking i would not stay if i was aware of this any hotel that chargers for basic needs seems like they trying to nickel and dime you
Stayed 3 nights in Mar 2025