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Hotel Basan Plaza

3.0 star property
3-star hotel with free WiFi, connected to a shopping center

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Photo gallery for Hotel Basan Plaza

Reception
Lobby sitting area
Restaurant
Quadruple Room
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Explore the area

View in a map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Place, Plaza del Carnaval
    ‪3 min drive‬
  • Place, Estadio Departamental Libertad
    ‪4 min drive‬
  • Place, Plaza de Narino
    ‪5 min drive‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪50 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed
  • Free WiFi

About the area

San Juan de Pasto

Close to shopping.Within 2 miles (3 km) of this San Juan de Pasto hotel, you'll find Plaza del Carnaval and Estadio Departamental Libertad. Plaza de Narino and Iglesia La Catedral are also within 2 miles (3 km).

What's nearby

  • Plaza del Carnaval - 3 min drive - 1.5 km
  • Estadio Departamental Libertad - 4 min drive - 2.3 km
  • Plaza de Narino - 5 min drive - 2.3 km
  • Santiago Apostle Church - 5 min drive - 2.3 km
  • Iglesia La Catedral - 5 min drive - 2.6 km

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive

Restaurants

  • ‪Los Asados de Segundo - ‬10 min walk
  • ‪Guadalquivir - ‬4 min drive
  • ‪Cafe Del Parque - ‬3 min drive
  • ‪Caffeto - ‬9 min walk
  • ‪Mister Pollo - ‬3 min drive

About this property

Hotel Basan Plaza

3-star hotel with free WiFi, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Basan Plaza also features tour/ticket assistance, coffee/tea in a common area, and concierge services. The hotel can provide a complimentary grocery shopping service and wedding services. Free self parking is available.

This 3-star San Juan de Pasto hotel is smoke free.

  • 13 guestrooms or units
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Dining venue
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property grounds
Hotel Plaza Carnaval
San Juan de Pasto
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
4.8 out of 5, Exceptional, 94 reviews
The price is CA $68
CA $68 total
Jun 19 - Jun 20
Hotel Plaza Carnaval

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of COP 9,000
  • Snack bar/deli

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Basan Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Frequently asked questions

How close is Hotel Basan Plaza to the airport?

Hotel Basan Plaza is 18.2 mi (57-min drive) away from the Pasto (PSO-Antonio Narino) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Basan Plaza?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Basan Plaza on Jun 12, 2026 start from CA $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Basan Plaza have an airport shuttle?

Hotel Basan Plaza offers an airport shuttle 24 hours a day, at scheduled times, for a charge of COP 50000 per vehicle, one-way.

Does Hotel Basan Plaza offer free breakfast?

Hotel Basan Plaza offers free local cuisine breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Basan Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Basan Plaza?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Basan Plaza?

This hotel offers free self parking and extended parking.

Does Hotel Basan Plaza have a pool?

Hotel Basan Plaza does not have a pool.

Does Hotel Basan Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Basan Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Basan Plaza to downtown San Juan de Pasto?

Hotel Basan Plaza is 1.4 mi away from San Juan de Pasto.

Hotel Basan Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. The breakfast was delicious. The staff was very helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem. Cheap tix quoted 107 000 pesos but I was charged 127500 pesos at check in
Stayed 1 night in Nov 2025
Verified

8/10 Good

ANDRES A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 🏨 Bueno y bien ubicado

La ubicación es buena, son súper amables y acomedidos, solo un pero con el olor del restaurante de enseguida! De resto recomendado 👌
Lobby del hotel en el 3er Piso
Desayuno incluido
Vista del balcón
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

gerardo g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hermoso comodo y el servicio excelente
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Joannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATENCION AL CLIENTE

El Hotel bastante cómodo, la atención del personal muy gentil
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Andres J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Hotel Basan Plaza

La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Exelente gracias espero poder volver en otra ocasión.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadia

Buen Hoyel sin contratiempos
Stayed 2 nights in Feb 2021
Verified

8/10 Good

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022
Verified

8/10 Good

Luis

Stayed 1 night in Mar 2022
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Jenifer

Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Liliana

Stayed 1 night in Sep 2021