Hotel Milano

Property class: 2
Hotel near Port of San Juan in San Juan

Choose dates to view prices

Photo gallery for Hotel Milano

Panoramic Suite, City View
Hallway
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.5 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Cayo Caribe - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel near Port of San Juan in San Juan
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in a common area. WiFi is free in public spaces. Hotel Milano also features an elevator and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch smart TV with premium satellite channels

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 354 reviews
Rating 8 - Good. 60 out of 354 reviews
Rating 6 - Okay. 32 out of 354 reviews
Rating 4 - Poor. 14 out of 354 reviews
Rating 2 - Terrible. 9 out of 354 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

michael

Liked: Cleanliness
Disliked: Staff & service, amenities
In h city. Had an elevator. Other than that not much to offer. Should have stayed at a resort for the same price.
Stayed 1 night in Feb 2026

8/10 Good

DARRELL, BOISE

Stayed 1 night in Feb 2026

8/10 Good

Marlene

The room was clean but small for the price no chairs or searing area, we were there for an overnight stay. I liked that the hotel was located in a shopping area with restaurants, would definitely recommend.
Stayed 1 night in Jan 2026

6/10 Okay

Cherylann

Stayed 2 nights in Nov 2025

2/10 Terrible

amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Waited and waited to check in. So long. So annoying.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan, Miai

Stayed 2 nights in Dec 2025

10/10 Excellent

Hollan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandria Nicole

Stayed 4 nights in Dec 2025

8/10 Good

Thanyalak

Liked: Cleanliness, property conditions & facilities
Clean and good location
Stayed 5 nights in Dec 2025

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Staff - Great Location
Stayed 2 nights in Jan 2026

10/10 Excellent

FRED, Wilmington

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Very convenient if you are cruising. They allow luggage storage before check in and after check out. Very clean and central to all the stores.
Stayed 1 night in Jan 2026

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious lobby and friendly service. Would have given 5 stars but the room wasn't ready despite a 4pm arrival time communication with the hotel. And actually.got.there at 5pm. Had to wait 20 minutes. Wasn't a big deal yet after a day of planes and airports, a ready room would have been so nice!
Stayed 1 night in Jan 2026

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room but when we tried to shower in the morning, there was no hot water!! When we reported that to management , we were told that they were aware that our room didn’t have hot water. We wondered why they placed us in that room! We’re requesting a refund from Expedia!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Nocholas

Liked: Property conditions & facilities
Updated property. Large room.
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at Hotel Milano. It was so easy to access restaurants, attractions, dessert places cafes, and pharmacies. To top it off, before and during my visit the staff have been incredibly helpful, attentive and friendly. Will definitely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, perfectly located in old San Juan, room is nice but it doesn’t have any windows - which was fine for us because we spent very little time in the room
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

2/10 Terrible

Julieann

Stayed 1 night in Jan 2026

8/10 Good

Kerrie, Duluth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms and the location is perfect! Hotel isn’t fully completed so there are no amenities to enjoy but the location is so convenient to everything in old San Juan it doesn’t matter.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Kearny

Liked: Cleanliness, amenities
Clean beautiful nice room! Nice staff, ice and filtered water machine, best part is the photo booth right outside the hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 1 night in Jan 2026

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Every thing was as expected. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities
Spotless room, location
Stayed 1 night in Nov 2025