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Hotel Milano

2.5 star property
Hotel near Pier 1 in San Juan

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Photo gallery for Hotel Milano

Superior Room, 2 Double Beds
Lunch and dinner served, international cuisine
Exterior
Lunch and dinner served, international cuisine
Lobby
Reviews
7.2

Good

Popular amenities

  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
307 Fortaleza Street, San Juan, 00901
  • Popular LocationPort of San Juan3 min walk
  • Popular LocationSan Juan Gate8 min walk
  • Popular LocationPuerto Rico Convention Center6 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 157 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior detail
Dream Inn PR
Pool
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (704)
The price is CA $235
per night
CA $296 total
includes taxes & fees
25 May - 26 May
Dream Inn PR

About the area

San Juan

Old San Juan stay.Within a 10-minute walk of this Old San Juan hotel, you'll find Pier 1 and La Fortaleza. Catedral Basilica Menor de San Juan Bautista and San Juan Gate are also within half a mile (1 km).

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 3 min walk
  • La Fortaleza - 7 min walk
  • San Juan Gate - 8 min walk
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Raíces - 3 min walk
  • Cayo Caribe - 2 min walk
  • Pirilo Pizza Rústica - 1 min walk
  • Cafeteria Mallorca - 2 min walk
  • Muelle 13 - 3 min walk

About this property

Hotel Milano

Hotel near Pier 1 in San Juan
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Milano.

This San Juan hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hotel Milano offers 30 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Microwaves and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Family friendly

  • Microwave (on request)
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Milano
Hotel Milano San Juan
Milano Hotel
Milano San Juan
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 765 reviews" "
Rating 8 - Good. 311 out of 765 reviews" "
Rating 6 - Okay. 168 out of 765 reviews" "
Rating 4 - Poor. 72 out of 765 reviews" "
Rating 2 - Terrible. 53 out of 765 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, tenía goteras de pésima calidad, hotel de cero estrellas
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful place to stay. Clean and rooms are well condition.
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

No parking too small
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Stayed 1 night in Apr 2020

4/10 Poor

Lucila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go to this hotel
The rooms are extremely deteriorated and don’t look anything like the pictures. The service from Hiram in the reception desk was terrible, lack of empathy and the opposite of customer service.
Stayed 1 night in Mar 2020

4/10 Poor

Heather, Dillon, CO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent, in the heart of Old San Juan. But the hotel had a mildew smell and the air conditioner banged loudly all night making it very difficult to sleep.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Centrally located in Old San Juan. The room and corridors had a strong bad musty smell from the carpets and not well ventilated.
Stayed 2 nights in Feb 2020

8/10 Good

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Nice place to stay in Old San Juan. Good location close to restaurants, bars and shopping. The building is old but the rooms are clean and comfortable.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
The location was very nice being close to the Carnival cruise ship pier. Restaurants and shopping are close. Place was clean and served our purpose of a place to stay before getting on the cruise. Rooms small and old. TV was tiny and hanging from ceiling so unable to get a good view of it. Bathrooms really showed their age.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It was old and needed a lot of renovations. The room had a terrible musty smell. The elevators were old and ran very slow. We had to carry our luggage down two flights of stairs. The only good thing was it was close to restaurants and bars. Would never stay there again or recommend it to anyone.
Stayed 1 night in Feb 2020