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Hyatt Centric San Juan - Isla Verde

4.0 star property
4-star hotel near Isla Verde Beach

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Photo gallery for Hyatt Centric San Juan - Isla Verde

Property amenity
Beach/ocean view
Lobby sitting area
View from room
Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Pool

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Carolina

Isla Verde stay.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of San Jorge Children's Hospital. The Mall of San Juan and Jose Miguel Agrelot Coliseum are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 15 min walk - 1.3 km
  • Balneario de Carolina - 2 min drive - 2.1 km
  • Puerto Rico Convention Center - 9 min drive - 9.4 km

Getting around

  • Domenech Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 19 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪La Cueva Del Mar - ‬5 min walk
  • ‪Pizza City - ‬9 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk
  • ‪24 MarketPlace - ‬5 min walk

About this property

Hyatt Centric San Juan - Isla Verde

4-star hotel near Isla Verde Beach
A private beach is featured. Hyatt Centric San Juan - Isla Verde offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Hyatt Centric San Juan - Isla Verde. Parking is available for a fee.

This 4-star Carolina hotel is smoke free.

  • 223 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Centric San Juan - Isla Verde offers 223 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, uncovered self parking on site (USD 8.92 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 300.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 8.92 per day (in/out privileges)
  • Pet deposit: USD 300.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric San Juan - Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 195 reviews
Rating 8 - Good. 28 out of 195 reviews
Rating 6 - Okay. 19 out of 195 reviews
Rating 4 - Poor. 7 out of 195 reviews
Rating 2 - Terrible. 10 out of 195 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CAMBERT, WYANDANCH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, provided free bikes and was walking distance about 1 & half blocks from beach. Staff was great
Stayed 3 nights in Apr 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing ! Super friendly !!! Great , walkable area . Our room was by the pool and worth every penny .
Stayed 2 nights in Feb 2026

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. Room was excellent with many amenities. Pool, bar, restaurant and staff were wonderful. Joyce at the front desk was so helpful scheduling activities and taxi pick up. The hotel is conveniently located next to a 24 hour drug and grocery store too!
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern hotel and rooms.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jillayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were kind, helpful and offer good suggestions when heading bout to explore. The coffee shop workers were kind and made a great Americano. The bar tenders were kind, made good margaritas and were attentive.
Stayed 1 night in Jan 2026

8/10 Good

EVELYN, Waltham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Noise. Banging noise. Friendly staff clean rooms. Jacuzzi/hottub was barely warm.and jets would only go on every 45 min.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kysbel

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean. The staff was friendly was able to check in early.
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was really great. We had a clean room with great staff! Conveniently located! We enjoyed the beach club and the local beach. Mandy restaurant are walkable. At night we enjoyed drinks out and at the restaurant in hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine, Verona

Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes 5 star service
Stayed 2 nights in Jan 2026

10/10 Excellent

Blanca

Stayed 1 night in Jan 2026

8/10 Good

Gregory

Stayed 11 nights in Dec 2025

8/10 Good

Vivian

Stayed 1 night in Jan 2026

8/10 Good

Albie

Liked: Amenities
Hot tub was cold
Stayed 3 nights in Jan 2026

10/10 Excellent

Nasia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was wonderful! Will return for future stays !
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean property. Front desk still needs a little more training. The resort fee was really high not sure what this fee gives you.
Stayed 5 nights in Dec 2025

2/10 Terrible

Giovanna

Stayed 2 nights in Dec 2025

2/10 Terrible

Angela

Stayed 5 nights in Dec 2025

6/10 Okay

Jeniece

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay. No activity whatsoever. Plenty of unused space where we could’ve went to vape out of view of other guests but no vaping/smoking on site. The staff was kind. Rooms and facilities/grounds were very clean which we appreciated but we would’ve chose somewhere else if we knew the property was smoke free which I get keeping your guests in a clean air environment but still, it wasn’t for us and was inconvenient for us to go all the way off the property and we didn’t find out about the policy until the day before we checked in. Wish we knew in advance otherwise we would’ve chosen another hotel. Dog friendly. Highlight was the 5/10 minute shuttle ride to the beach club for lunch/dinner that had an adult pool and nice beach on their site. Small Casino across the street from hotel. The hotel was super close to the airport. Ubers were plentiful. It was also close to the 24 hour convenience store and a lot of restaurants within walking distance. The beach is across the street so that was nice. It wasn’t beachfront though as it appeared online. The hotel bar was out of ingredients for pina coladas and other popular drinks so we again had to go off site. It was family friendly for sure but nothing to do on the property itself even for small kids. Nothing. The pool was clean. The whirlpool was not warm/hot. Not warm enough to be relaxing so we didn’t even use it. It’s a hotel for travelers who want a quiet stay close to the beach and amenities within walking distance.
Stayed 4 nights in Dec 2025

2/10 Terrible

DAVID

Disliked: Staff & service, amenities
This so-called recently renovated room was in terrible disrepair. The push button shower button came out and hit my wife's. When we reported this to the desk, the receptionist, Edgar, was rude and patronizing. He said they would make an adjustment on our bill, but they never did. The air conditioner made loud noises through the night. There was not enough toilet paper in the room, and we had to ask 3 times for more. Finally, a fellow came, never said a word and acted extremely put upon that he had to deliver it. One little chair and a tiny pedestal table.That was it.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jason Allan

Disliked: Staff & service
My Rolex Submariner watch was stolen from my hotel room while my daughter and I stepped out for a couple hours and after I made an official report with the hotel the only thing the hotel staff told me was to call the police. I understand that may be protocol but that wasn’t going to get my watch back and they offered me absolutely nothing except that. The head of security knows full well I was telling him the absolute truth. I will never book with Hyatt again. As you can see I book fairly often and clearly am not in search of any freebies but to not offer a single thing to me is beyond unacceptable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 3 nights in Dec 2025