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Hotel Puerto Valdes

4.0 star property
4-star Colonial hotel near Port of San Juan

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Hotel Puerto Valdes

Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Rooftop terrace
Point of interest
Deluxe Studio
Presidential Penthouse | Living area

Overview of Hotel Puerto Valdes

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
100 Calle Valdés, San Juan, San Juan, 00901
  • Popular LocationPort of San Juan3 min walk
  • Popular LocationPan American Pier1 min drive
  • Popular LocationPuerto Rico Convention Center4 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)16 min drive

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Luxury Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Rooftop pool
CIQALA Luxury Suites
Pool
Breakfast included
Pet-friendly
Parking included
3.5 out of 5, Good, (1005)
The price is CA $504
per night
CA $659 total
includes taxes & fees
17 May - 18 May
CIQALA Luxury Suites

About the area

San Juan

San Juan Antiguo stay.With a stay at this San Juan Antiguo hotel, you'll be within half a mile (1 km) of Port of San Juan and 2 miles (3 km) of Escambron Beach. Condado Beach and Sheraton Casino are also within 2 miles (3 km).

What's nearby

  • Port of San Juan - 3 min walk
  • Escambron Beach - 18 min walk
  • Pan American Pier - 1 min drive
  • Condado Beach - 3 min drive
  • Puerto Rico Convention Center - 4 min drive

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Brasas Gastro Bar - 7 min walk
  • Tostado - 3 min walk
  • Casa de España - 7 min walk
  • Celeste - 4 min walk
  • Pizza e Birra - 8 min walk

About this property

Hotel Puerto Valdes

4-star Colonial hotel near Port of San Juan
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. An area shuttle within 4 kilometers and a cruise ship terminal shuttle are free. A fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

  • 15 guestrooms or units
  • 5 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Dining venue
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Sofa bed
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 4 kilometers
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 23.54 for adults and USD 16.05 for children
  • 1 restaurant

Things to do

  • Art gallery
  • Fitness center
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 23.54 for adults and USD 16.05 for children
  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, and mobile payments.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 283 reviews" "
Rating 8 - Good. 58 out of 283 reviews" "
Rating 6 - Okay. 21 out of 283 reviews" "
Rating 4 - Poor. 12 out of 283 reviews" "
Rating 2 - Terrible. 7 out of 283 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in Apr 2024

8/10 Good

Antonia monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold even when we had got there early..
Stayed 3 nights in Jan 2024

10/10 Excellent

Angelica Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Todd

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Rooms worked but wouldn’t stay there again.
Great room setups for family stays but obviously amateur run hotel. Our room had floorboards coming up. Free breakfast was not done well at all. No plates left after first hour and not always someone there to help. Area is up and coming but def outside of the main Old San Juan area. Would not stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel. The lobby was very nice. The staff during the check-in process was courteous. The room was spatious. Have a mini fridge, microwave and nesspresso machine was a plus. It also hade a stove top which we didn’t use. Kitchenware, glasses, mugs, silverware also available. Breakfast was included which was ok which is the reason I’m not giving 5 stars. The breakfast attendant was not up to the task. Both mornings the attendant had to be reminded to fill out everything that was running out (juice, milk from espresso machine, bacob, etc) if asked for silverware she would just say that there are no clean one instead of going saying that she will find us clean knives. The hotel has transportation (golf cart) to and from the hotel to the old city if you don’t want to walk(walkable distance) or are tired from walking all day. It also has a Stakehouse which unfortunately was booked all weekend and couldn’t try it but a friend told me it’s very good. I would recommend this hotel and would stay again in the future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Jan 2024

2/10 Terrible

Robert H

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bad Times and Fraudulent Transactions
Had a uniquely horrible experience at this hotel. Not only was I unable to sleep and surrounded by cheap trappings, but they put a recurring fraudulent charge on my credit card that I'm having to work with my bank to get resolved. To start with, the floors are cheap and coming up, the showers are very hard to get hot water in, and the breakfast is a joke. Cold eggs, limp, palid bacon, and stale bread await you in an un-airconditioned sweatbox that passes as their "breakfast area". Then, there's the surroundings. This place is sketchy, and I didn't feel safe walking around. Worse still, my last night there, a fire alarm was going off at a neighboring building, something that nobody seemed to be in a hurry to rectify. After lying awake for an hour and a half, I requested to be moved - which, to their credit, they obliged. At that point, this was a lukewarm experience, trending towards bad. My experience at the physical hotel was easily the worst hotel experience I had in 2023, but I wasn't furious, just frustrated. However, that changed when I found that they'd set up my one-time payment for my room as a recurring one on my credit card. I'm unsure if this was from malice or incompetence, but fraud is fraud. I called them to ask for a refund, emailed them the requested data, and have yet to receive one a week later. I've paid twice now for a hotel room I hated, and had to spend 40 minutes on the phone with my bank getting the charges disputed. DO NOT STAY HERE
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Stayed 4 nights in Jan 2024