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Hacienda El Santuario San Miguel de Allende

4.0 star property
4-star Colonial hotel near Juarez Park

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Hallway
Front of property
Master Suite
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa
  • Laundry

Explore the area

View in a map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪5 min walk‬
  • Allende Garden
    ‪5 min walk‬
  • San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite

Jr. Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

7.0 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San Miguel de Allende

Heart of San Miguel de Allende.At this Zona Centro hotel, you'll be within a 5-minute walk of Juarez Park and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Allende Garden are also within half a mile (1 km).

What's nearby

  • Juarez Park - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 5 min walk - 0.5 km
  • Allende Garden - 5 min walk - 0.5 km
  • San Miguel de Allende Historical Museum - 5 min walk - 0.5 km
  • Fábrica La Aurora - 17 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Quince - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬3 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Tostevere - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

4-star Colonial hotel near Juarez Park
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1571
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 907 reviews
Rating 8 - Good. 193 out of 907 reviews
Rating 6 - Okay. 72 out of 907 reviews
Rating 4 - Poor. 26 out of 907 reviews
Rating 2 - Terrible. 19 out of 907 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

AMY, PEARLAND

Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with the entire experience.
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, close but far enough from the crowded areas.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Beautiful hotel, walking distance to el centro.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel, with its beautiful gardens and artwork, is in a great central location in San Miguel de Allende. The food and service at the restaurant were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building with interesting rooms, ours with a balcony. Beds are comfortable and the towels and linens are fresh every day. Convenient walking to the town plaza and in the other direction to interesting city sights. This is definitely not a touristy hotel for English speakers...bring your Spanish with you!
Stayed 7 nights in Apr 2025

2/10 Terrible

Sonki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely upset about what happened at this hotel. I booked based on the info and pictures presented on Expedia. I booked the best suite (Grand Master Suite), but the room we got looked nothing like the pictures on the website. This is downright fraud to advertise something then deliver something completely different. Bait and switch is what that is. I asked the front desk to give us the room I booked but was told the hotel was completely full. There was no way I was going to stay in a room that was worse than a 1-star motel. So I booked a different property (through Expedia) and asked them to refund me. The manager called and told me she would give me a full refund. She told me to have Expedia contact her so that she can process it. But then she changed her mind several minutes later and refused to give me a refund. This is completely unethical and unjust. We stayed there for just 14 hours and left because we didn't get the room we paid for. The right thing to do is issue me a refund for this awful experience. I'm absolutely upset and disappointed with Expedia and this hotel for causing so much stress on my vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank, QUITO

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert B.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, food was delicious and staff was awesome.
Stayed 5 nights in Apr 2025

4/10 Poor

Melody

Travelled with partner
Disliked: Cleanliness
I booked a master room and was given a double bed jr suite. Front desk girl didn’t want to help me. Told me to wait until the next day. I reached Expedia and they did talk to the hotel and change me to the mater room. The hotel has a lot of stirs, just be prepared. The bed and pillows were very hard, not really comfortable. The room was clean md close to the centro area. They have a buffet Sunday’s $35 dollars per person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Mar 2025

2/10 Terrible

Maria Nieves-Reyes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tgis was a horrible experience. I have stayed in San Miguel several times, but this hotel wasn’t very helpful. The staff are not polite and hardly help you with anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alex, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ver convenient, you close to the main square, yet it’s quiet. Staff if very friendly and helpful. Make use of the terrace. Bed/pillows/sheets are definitively an area for improvement.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Las terrazas del hotel tienen una vista maravillosa de la ciudad y de la puesta del sol. Se encuentra muy cerca caminando del zócalo y del parque Juarez: excelente opción para disfrutar de San Miguel de Allende
Stayed 2 nights in Mar 2025

8/10 Good

LINDA j

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the staff on the front desk they were great , restaurant and bar wonderful . only thing o would consider would be to have tv with international news station in english - cbc , bbc, nbc, cnn etc at least one or two
Stayed 1 night in Mar 2025

8/10 Good

Wan Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel in great central location. Was able to check in early. Service and amenities a bit underwhelming. Did not get VIP benefits.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming boutique hotel! Our room, the bar and restaurant are all amazing. And the location in Centro can’t be beat. The staff are also very warm and kind. Highly recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Travelled with partner
Liked: Staff & service, amenities
Everything close by.but pictures are not what they show and bathroom has a busted water pipe only when you turn on the water.
Stayed 3 nights in Feb 2025

4/10 Poor

Raul

Travelled with partner
Disliked: Cleanliness
A male staff worker entered our room at 6:30 am for no reason without announcing himself! It completely startled us an left us uneasy for the remainder of the stay. When we asked for an explanation, we were told that they had we had left. I would not recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - beautiful structure. friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! The courtyards are spectacular with artwork and antiques. Lovely places to spead out and relax with a book. Breakfast menu had yummy offerings with good service and loved that it was a few blocks to the square and Cathedral everything felt very safe night for walking or day. As a bonus there are some lovely rooftop bar/restarants nearby that overlook the city. Perfect for sunset. Will return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend place to stay
Stayed 3 nights in Feb 2025