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Turtle Island Resort

Photo gallery for Turtle Island Resort

Exterior
Lounge
Shower, free toiletries, towels, soap
Restaurant
Shower, free toiletries, towels, soap

Overview of Turtle Island Resort

Explore the area

Map
Ambergris Caye, San Pedro, Corozal District
  • AirportSan Pedro (SPR-John Greif II)14 min drive
  • Popular LocationBoca Del Rio Beach22 min drive
  • Popular LocationSan Pedro Beach26 min drive
  • Popular LocationSecret Beach48 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed, Private Pool

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Studio, 1 King Bed, Private Pool

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Studio, 1 King Bed

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Villa, 2 Bedrooms, Private Pool

Shower, free toiletries, towels, soap

Premium Villa, 2 Bedrooms, Private Pool

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Signature Villa

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Villa

  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Villa, 2 Bedrooms, Private Pool

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Villa, 2 Bedrooms, Private Pool

  • Ocean view
  • Sleeps 4
  • 2 King Beds

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Mahogany Bay Resort & Beach Club, Curio Collection by Hilton
Pool
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Parking included
Free WiFi
4.3 out of 5, Excellent, (582)
The price is CA $401
per night
CA $505 total
includes taxes & fees
15 May - 16 May
Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

About the area

San Pedro

Close to the beach.At this San Pedro hotel, you'll be within 6 miles (10 km) of San Pedro Beach and 12 miles (20 km) of Secret Beach. Also nearby are Belize Chocolate Company and San Pedro Belize Express Dock.

What's nearby

  • Boca Del Rio Beach - 22 min drive
  • San Pedro Beach - 26 min drive
  • Secret Beach - 48 min drive

Getting around

  • San Pedro (SPR-John Greif II) - 14 min drive

Restaurants

  • Vista Rooftop
  • Casey’s Boatyard Bar And Grill
  • Carlo And Ernie's Runway Bar
  • Patz Delicatessen
  • Hidden Treasure Restaurant

About this property

Turtle Island Resort

4-star spa hotel near Belize Chocolate Company
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, spa services, and multilingual staff are also featured at Turtle Island Resort. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services.

This 4-star San Pedro hotel is smoke free.

  • 21 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Turtle Island Resort offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: USD 5-25 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Spa services
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 1 2024 to April 8 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 5–25 per person
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Turtle Island Resort Hotel
Turtle Island Resort San Pedro
Turtle Island Resort by Watermark
Turtle Island Resort Hotel San Pedro

Turtle Island Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 6 out of 43 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julissa

Stayed 5 nights in Mar 2024

10/10 Excellent

Tracy Raye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Introverts Paradise! If you want to be in the bustle of things, don't stay here. If you want privacy, quiet, and personal service by name; this place is beautiful. Exceptional service, excellent food and drinks. Clean and quiet. The shuttle boat to/from San Pedro was consistently overbooked after dinner hour causing me delay and frustration. It is the only area of needed improvement that I experienced. Thank you!
Stayed 5 nights in Feb 2024

10/10 Excellent

Shannon

Liked: Staff & service, amenities
Beautiful property.. definitely will be back.
Stayed 4 nights in Jan 2024

4/10 Poor

Jeff

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We booked a room through Expedia. 2 days before the trip we were informed that there was a discrepancy between Expedia and the resort about what room we were to be in. The room we booked had a kitchen, and they said without proof from the Expedia we would not get the kitchen we had paid for. We found the document and we ended up with a Kitchen. We had friends traveling with US, they were also to have a kitchen. We ended up sharing a kitchen, which was fine however we did not receive the entire value of what we had booked. Other couples we me there had the same booking issues through Travelocity and did not get what they paid for. Our friends were put in a different room for the first night and then moved on day 2. When we came back to the room to move their room has a toilet leaking and ants climbing over their luggage from an infestation in their building. As for dining, the menu did not have accurate pricing and was not up to date. and would often take 30-45 minutes to sort through the bill each meal. The grounds were unkempt unraked sand and weeds and mud all over. Peeling and faded paint, and a leaking window in our unit. The people were very kind, but had no power with an absentee management staff and had no power to correct things. We were offered a small discount but this did not make up for true disruption. The resort was without power for the first evening as we arrived, and were told it was for a generator upgrade, we heard that was not accurate.
Stayed 4 nights in Jan 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

2/10 Terrible

Remaile, Columbus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK. Ok so I will start with the friendly staff. I feel terrible that they had to work here. The resort is not at all what it’s made out to be. The dining was limited everyday with less than half the menu. Sometimes there wasn’t even a chef so we would have to wait for them to find one. My bedroom door wouldn’t lock so I felt unsafe the entirety of my stay and the staff did nothing about it. We got a kitchen suite and there were no kitchen utensils for us to use the kitchen. Not one pot or pan or even a microwave. Tried to get more towels but there were none. The shuttle boat to San Pedro was never on time. Leaving me and my partner stranded very often which took time from the trip. There is so much to stay. I do not recommend anyone coming here.

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service
We loved Huckleberry, the dog (mascot)
Stayed 6 nights in Dec 2023

2/10 Terrible

Noelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend!
Do NOT book here and if you have a reservation already, cancel it! We left after 1 night because the resort was not at all what was described on the website. The manager had claimed that they could not issue a refund because they never received the funds through hotels.com. When I contacted hotels.com, they said that the hotel had to approve the refund - radio silence from Turtle Island since then and no full refund. Spent over $1500 and they only approved a refund for the commuter flights that they had charged us for but I had to pay for at the airport. There are major concerns (including safety concerns).The only way to get to Turtle Island is through a boat ride and they only have 1 boat and 1 captain who works 7 days per week. The boat is giving guests rides at night time and it only has 1 working light. The captain said that he had informed management of this, but it went “in one ear and out the other.” That is absolutely unacceptable and a major risk to staff and guests. Additionally, there is limited staff, limited food, no chef on site, stained sheets, hot water ran out, and they charged us for a local flight that was not used to purchase tickets. The staff is great but they are overworked by the new management. Seems like this place was well run before new management took over 2 months ago, and it’s clear that the new management have no experience in hospitality. We were not informed of change until we arrived and looked at recent reviews. Save yourself the headache
Stayed 5 nights in Dec 2023

4/10 Poor

Nyree

Disliked: Cleanliness
Let me say the concept of Turtle Island is correct! The property has the potential to be amazing. This was our first trip to Belize and we were really looking forwards to a relaxing and fun trip. The first signal that things were amiss was the lack of communication from the resort to book travel from Belize city to San Pedro. They didn’t confirm until we were calling from the airport in Belize city. We arrived and were shown our little house. Attention to detail was very lacking, nails in walls no painting, paint flecks on the floor, not enough towels, not enough kitchen utensils. In 9 days our place was never cleaned, no sheets cleaned, no new towels. At one point we asked for toilet paper it took over 12 hours and we had to go to the front desk to ask. The staff were friendly and doing their best. But management should be ashamed. We than had power outrages and no wifi for 4 days upon arrival. The explanation being the part for the generator was stuck at customs. Why had this not been addressed back in September when the management team was dropping them and they knew they had guests coming for Christmas? Once the attention to detail and management gets there act together this place could be a great.
Stayed 9 nights in Dec 2023

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023